Attentive hard worker with 10 years achieving customer service satisfaction and customer retention goals. Independent and quick thinking team player seeking a role offering increased responsibility.
Positive and friendly
Retail merchandising experience
Exceptional time management skills
Excellent work ethic
Strong interpersonal skills
Management and leadership experience
Strong client-interaction skills
Landscape Maintenance Worker, 07/2013 to 03/2017 California Department of Transportation (Caltrans) – Walnut, California
Limbed and pruned a variety of tree and plant species, including Eucalyptus, Pine, Palm, Pepper, Acacia, Tree of Heavens.
Cared for established On and Off ramps by mulching, aerating, weeding, trashing, irrigation.
Supervising Special Program People (SPP).
Apply Herbicide throughout the entire landscaped areas along side the highways.
Drove a variety of commercial vehicles including; passenger van holding up to 14 SPP, 1/4 ton, 1/2 ton, 1 ton, and 2 ton trucks daily.
Received mandatory daily and monthly Code of Safe Operating Practices.
Use of power equipment such as; chainsaw, pole saw, tree chipper, hedge trimmer, pole hedge trimmer, leaf blower, skidster, back hoe, forklift.
Would have assigned areas of freeway in which you were to maintain daily.
Manager of Snackbar, Customer Service Rep., 01/2007 to 08/2015 Blitz Flag Football – Highland, California
Wrote parents sales contracts, for their kids to play football and submitted orders for processing.
Increased sales volume in snack bar by adding necessary item(s) to menu and display in the customer's direct line of sight.
Prospected and conducted promotions with schools and parent meetings throughout assigned areas.
Met with existing clients to review current services and expand their child's athletic opportunities, and to go over previous sign up data to make sure everything was up to date for the present and future seasons.
Oversaw sales forecasting, goal setting, and performance reporting for all accounts, from snack bar which was averaging $1200-$1700 a day.
Line Cook, Prep Cook, Dish Washer, Stock/Inventory, 05/2012 to 06/2013 Old Spaghetti Factory – Redlands, California
Prepared food items consistently and in compliance with recipes, portioning, cooking, and waste control guidelines.
Cooked and served food and meals in accordance with planned menus, diet plans, recipes, portions, temperature control procedures and facility policies.
Assisted in maintaining preparation and service rea in a sanitary condition.
Checked temperatures of freezers, refrigerators, and heating equipment to ensure proper functioning.
Cleaned and inspected galley equipment, kitchen appliances, and work areas.
Trained new kitchen staff on proper use of equipment, food handling, and portion size.
Ensured freshness of food and ingredients by checking for quality, keeping track of old and new items, and rotating stock.
High School Diploma: 2009 Redlands East Valley High School - Redlands, California