Drives consistent customer and revenue growth with strong networking and prospecting skills. Proven ability to convert leads into customers, keep accounts serviced and maintain competitive sales numbers. Excellent relationship-building, communication and multitasking abilities. Knowledgeable warehouse professional bringing 2+ years of experience reviewing incoming and outgoing merchandise, tracking movements and resolving routine and complex problems. Hardworking and reliable with a good understanding of equipment and computer tracking systems. Dependable construction team member with 2+ years of labor experience. Able to handle physically-demanding tasks over long shifts in different weather conditions. Knowledgeable about carpentry and skilled at taking on new tasks. Basic bilingual abilities.
Hardworking individual with 2 years in the labor industry. Experienced in moving materials, operating machinery and supporting team needs. Focused on helping crews complete skilled work.
Excellent communicator with strong organizational and multitasking abilities. Detail-oriented, self-sufficient and enthusiastic individual working quickly and effectively with little to no supervision.
Customer-focused Retail Associate with solid understanding of retail dynamics, marketing and customer service. Offering 3 years of experience providing quality product recommendations and solutions to meet customer needs and exceed expectations. Demonstrated record of exceeding revenue targets by leveraging communication skills and sales expertise.
- Site readiness
- Protective equipment
- Physical stamina
- Small parts assembly
- Abrasive materials handling
- Surface cleaning
- Organization
- Problem resolution
- Team building
- Planning and coordination
- Project organization
- Communications
- Process improvement
Pittsburgh, PA, 06/2020 - Current
- Applied weed and pest control chemicals to protect customer lawns.
- Scheduled regular landscaping services to promote optimal growth and maintain attractive appearance of lawns and facility grounds.
- Responded quickly to customer inquiries and concerns to drive customer satisfaction and maximize retention.
- Liaised with management to support full-cycle landscaping processes, including quality assurance, paving, hauling, digging, concrete mixing and installation and bridge repair, wrecking and erection.
- Planted flowers, bushes, shrubs, trees and grass.
- Installed irrigation systems, rock gardens and ponds to simplify watering needs.
- Pruned trees and bushes to improve visibility and shapes.
Chico, CA, 04/2019 - 05/2020
- Collected and removed debris from work sites to maintain team productivity and minimize safety hazards.
- Measured distances using laser devices and marked locations to help prepare sites for planned operations.
- Retrieved materials, tools and equipment from trucks and delivered to skilled workers.
- Protected road crew and general public by using planned traffic control measures.
- Gathered, loaded and transported site debris.
- Relayed communication to equipment operators and helped attach special pieces.
- Lifted and loaded materials of up to 70 pounds into machines for blasting preparation.
- Cleaned and prepared surfaces for painting, using air-powered sandblasting equipment.
- Selected appropriate bits and other tools based upon job requirements and laborer expectations.
- Evaluated scenes for security concerns and warned personnel to keep safe distances from blasting areas.
- Shoveled and poured abrasives such as sand and grit, covering charges and improving detonation.
Las Vegas, NV, 06/2017 - 03/2019
- Planned, implemented and managed marketing and sales duties.
- Built strong, professional relationships by asking appropriate questions, and through the identification of client needs, which increased overall sales and opportunities.
- Forecasted sales for different accounts and managed inventory to ensure sufficient products at each site.
- Assisted customers during selection process and helped choose perfect products to meet individual needs.
- Answered customers' questions and addressed problems and complaints in person and via phone.
- Educated customers about product features and technical details to highlight benefits and correct misunderstandings.
- Calculated total costs for service delivery, including production, delivery and installation requirements.
- Negotiated prices and set up contracts to finalize products and services agreements.
- Worked with vendors and customers to optimize delivery schedules and promote satisfaction from day one.
- Provided customers with recommendations to promote brand effectiveness and product benefits.
- Reached out to customer leads through cold calling and established positive business and customer relationships.
North Port, FL, 06/2016 - 05/2017
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
- Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.
- Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
- Assisted customers by finding needed store items and checking inventory for items at other locations.
- Sold various products by explaining unique features and educating customers on proper application.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
- Used register system to ring up customer purchases, process payments and issue receipts.
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Resume Overview
School Attended
- Eric Solorio Academy High School
- Moraine Valley Community College
Job Titles Held:
- Landscape Laborer
- Demolition Laborer
- Distributor Sales Representative
- Sales Associate
Degrees
- High School Diploma
- Associate of Arts
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