LiveCareer-Resume

landscape laborer resume example with 14+ years of experience

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Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000, resumesample@example.com
Professional Summary

Dedicated Landscape Laborer adept at performing groundskeeping duties for regular customers, including clipping branches, trimming bushes and removing weeds. Offering 8 years plus of related experience in physically-demanding positions. Maximizes seasonal employment as customer service associate, getting up to speed quickly and driving sales. Offers flexible schedule to work peak seasonal hours. Relies on 8 years of experience delivering excellent customer service. Applies thoughtful and practiced listening and speaking skills. Understands and utilizes sales, merchandising and marketing skills.

Skills
  • Planting experience
  • Hedge walls
  • Lawn mowing proficiency
  • Trimming and weeding
  • Trimming skills
  • Landscape equipment operation
  • Diverse plant knowledge
  • Grounds maintenance
  • Safe chemical handling
  • Project scheduling
  • Debris removal
  • Planting flowers and bushes
  • Transplanting and potting plants
  • Watering lawns and trees
  • Weeding gardens
  • Safety and compliance
  • Preventive and reparative maintenance
  • Extremely organized
  • Sales presentations
  • Appointment scheduling
  • Inventory management
  • Kitchen organization
  • Quality assurance controls
  • Customer assistance
  • Menu memorization
  • Customer service excellence
  • Payment collection and processing
  • Advertising and marketing
  • Strong verbal communication
  • Self-direction
  • Interpersonal communication
  • Customer service
  • Strategic sales knowledge
  • Money handling abilities
  • Complaint resolution
  • MS Office proficiency
  • Stocking and replenishing
  • POS systems expert
  • Data entry
Work History
05/2017 to Current Landscape Laborer Alliance Aviation Services Limited | Cincinnati, OH,
  • Applied weed-control and pest-killing chemicals to lawns to protect growth and improve attractiveness.
  • Diagnosed problems with equipment and performed regular maintenance to keep equipment functional.
  • Installed underground sprinkler systems to provide grass and greenery with adequate water supply.
  • Enhanced visibility and improved shapes of trees and bushes with proper pruning.
  • Removed overgrowth, hazards and debris from common pathways to improve usability.
  • Maintained routine landscaping schedules to boost lawn health and keep facilities neat and well-groomed.
  • Worked with customers to develop designer landscaping plans with budgets in excess of $10,000.00.
  • Collected and removed debris at each job site.
  • Assisted with weekly project planning and crew scheduling.
  • Installed stonework according to landscape design plan and client specifications.
  • Mixed and sprayed fertilizers, herbicides and insecticides onto shrubs, trees and grass to maintain soil fertility and defend against weeds and insects.
  • Reduced safety issues by cleaning all construction areas to maintain regulatory compliance.
  • Removed and disposed of plant debris from work sites to keep areas safe and well-organized.
  • Used gardening tools, including garden rake and wheel barrel to apply mulch for protection.
  • Provided upkeep to residential work sites, including hedge and shrub trimming.
  • Trimmed greenery, shrubs and hedges to maintain uniform appearance.
  • Maintained grounds including trimming, weeding and general clean-up.
  • Used shears, pruners and chainsaws to prune and trim hedges and shrubs.
  • Completed all time sheets and accounting paperwork on time and accurately to maintain up-to-date files.
  • Edged and mowed lawns, flowerbeds and landscape features with lawn mower and edger.
  • Answered questions and addressed concerns from customers, typically returning voice mail messages within 8 hours.
  • Engaged potential leads through great service, recommendations and experience, turning 10 prospective clients into paying customers.
  • Identified and removed poison ivy, kudzu and other invasive plants using [Type] methods.
  • Landscaped yards by planting flowers, grass, trees and bushes.
  • Collaborated with senior leaders to support landscaping projects, including quality paving, digging, concrete mixing, [Task] and [Task] .
  • Cared for lawns by mulching, aerating, wedding, grubbing and trimming and edging around walks, walls and flower beds.
  • Operated landscaping equipment with focus on safety and efficiency.
  • Reviewed plans and designs to ensure all grounds work was performed to specifications.
  • Applied chemicals to remove unwanted weeds and pests.
  • Used rake and leaf blowing equipment, tree chipper for grounds maintenance, to clear brush and for large tree removal.
  • Maintained commercial and residential landscapes working in team environment.
  • Performed weekly grounds keeping and building maintenance to multiple satisfied customers.
  • Mowed lawns using self-propelled and riding mowers.
  • Demonstrated skilled use and maintenance of landscape tools and equipment.
  • Monitored weekly and daily scheduled tasks to ensure efficiency.
  • Trimmed around trees, flower beds and other yard features.
04/2016 to 05/2017 Customer Service & Sales Representative Carmax | Cuyahoga Falls, OH,
  • Communicated accurate information about promotions, customer programs and products, providing exceptional customer service and driving retention.
  • Collaborated with staff members to enhance customer service experience and exceed team goals through effective client satisfaction rates.
  • Promised best prices for excellent customer services and maintained accuracy when determining quotes.
  • Delivered excellent customer service, resulting in consistent 100% customer satisfaction rating.
  • Implemented and developed customer service training processes.
  • Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
  • Cross-trained and provided back up for customer service managers.
  • Responded to customer requests, offering excellent support and tailored recommendations to address needs.
  • Liaised with customers, management and sales team to better understand customer needs and recommend appropriate solutions.
  • Reviewed order data on daily basis to verify transactions and shipping dates.
  • Scored in top 95% of employees for successful customer satisfaction.
  • Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.
  • Responded to customer requests for products, services and company information.
  • Operated POS system to itemize and complete average of 40 customer purchases.
  • Communicated with vendors regarding back order availability, future inventory and special orders.
  • Facilitated in store pickup orders and completed accurate to meet aggressive deadlines.
  • Increased efficiency and team productivity by promoting adherence to operational best practices and company policies.
  • Investigated and resolved customer inquiries and complaints quickly.
  • Helped approximately 30 plus customers every day by approaching conversations with positive attitude and knowledgeable.
  • Provided onboarding and guidance to other sales representatives to meet sales goals while growing opportunities for financial growth within the business.
  • Trained staff on operating procedures and company services.
  • Effective liaison between customers and internal departments.
  • Monitored cash drawers in multiple checkout stations to ensure adequate cash supply.
  • Calculated correct order totals, updated accounts and maintained detailed records for inventory management.
  • Conferred with customers about concerns with products or services to resolve problems and drive sales.
  • Stocked merchandise daily, clearly labeling items, arranging according to size or color and preparing attractive displays.
  • Managed timely and effective replacement of damaged or missing products.
  • Collaborated with sales team members to stay current on inventory levels, complete accurate orders and resolve item issues.
  • Liaised with sales, marketing and management teams to develop solutions and accomplish shared objectives.
  • Worked with vendors to schedule more than 3 weekly deliveries.
  • Provided ongoing guest service, including shoe preservation and cleaning advice.
  • Maintained up-to-date knowledge of product and service changes.
  • Kept POS and merchandise areas clean, tidy and professional in appearance to maximize worker efficiency and promote customer engagement.
  • Recommended, selected and helped locate and obtain out-of-stock product based on customer requests.
  • Surpassed sales goals through implementation of effective marketing strategies.
  • Assisted customers by listening closely, finding solutions to problems and making recommendations based on extensive product knowledge.
  • Used consultative sales approach to understand customer needs and recommend relevant offerings.
01/2007 to 04/2016 Deli Clerk Kroger | Monroe, WA,
  • Maintained proper signage and pricing information for displays, cases and counters.
  • Maintained clean, trash-free work spaces to maximize productivity and safety.
  • Cleaned surfaces and equipment, removed trash and verified kitchen tools were in working order.
  • Created appealing food arrangements for party trays and specialized orders.
  • Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
  • Handled busy, fast-paced situations and agitated customers with relative ease while remaining professional and calm.
  • Promoted new or high-value food items by creating attractive displays in cases and other customer-facing areas.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Took special orders for event catering and party trays, assisting customers by recommending additional items, condiments and garnishes.
  • Carefully prepared orders by slicing, weighing and packaging cheeses and meats and accurately calculated prices.
  • Communicated effectively with customers to plan large or specialized orders, providing customers with recommendations, samples and response to particular requests.
  • Calculated total items needed to assemble party trays and placed orders for inventory.
  • Delivered exemplary customer service to all guests, even in peak business periods to promote retention.
  • Greeted customers at deli counter to fulfill requests and answer questions.
  • Prevented food spoilage by monitoring dates, rotating stock and following proper storage procedures.
  • Stored refrigerated and frozen items at correct temperatures to comply with food safety rules.
  • Listened to customer requests and suggested additional menu items as appropriate to up sell products.
  • Responded to telephone inquiries regarding available products and services and helped customers make appropriate choices.
  • Inspected equipment such as refrigerators and warming lamps every four hours to check compliance with safe operating levels.
  • Learned butchering and hot food prep work tasks in order to provide skilled backup for diverse roles.
  • Opened new inventory and rotated stock by dates to maintain freshness.
  • Used downtime to prepare ingredients and restock supplies for expected busy periods.
  • Offered product samples to customers, generating additional sales through taste-testing.
  • Promoted customer satisfaction by preparing food according to standard recipes with modifications based on individual customer requirements.
  • Listened carefully to customer instructions and prepared orders according to those preferences.
  • Kept work areas clean, neat and sanitized to prevent possible illness or injury among coworkers and customers.
  • Checked refrigerated and frozen cases and replenished low stock every 24 hours.
Education
Expected in 06/2006 to to High School Diploma | Willingboro High School, Willingboro, NJ GPA:

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Resume Overview

School Attended

  • Willingboro High School

Job Titles Held:

  • Landscape Laborer
  • Customer Service & Sales Representative
  • Deli Clerk

Degrees

  • High School Diploma

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