Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • Bilingual in Spanish
  • EPIC and SCC Soft Software
  • Quality assurance controls
  • Customer service
  • Drawing blood
  • Biohazard waste disposal
  • Proper storage procedures
  • Tracking specimens
  • Sanitation and sterilization
  • Sharps disposal
  • First Aid/CPR
  • COVID-19 Tester
Laboratory Assistant, 06/2021 to Current
SwedishamericanRoscoe, IL,
  • Isolates, identifies and prepares specimens for examination.
  • Adheres to all laboratory requirements and enforced compliance with regulations.
  • Conducts and supports research, including collection of information and samples.
  • Obtains samples for testing following standard protocols.
  • Maintains clean and organizes work area with adequate supplies and reagents.
  • Implements lab procedures to prevent errors and protect staff.
  • Follows laboratory guidelines for handling biological specimens.
  • Follows strict aseptic techniques to protect patients when collecting blood and tissue samples.
  • Cleans and sterilizes lab area, tools and equipment.
  • Reviews patient data, prepares data reports and signs off on release of information requests.
  • Prepares, processes and analyzes lab samples.
  • Labels blood vials with critical information like time of collection, date and patient name.
  • Obtains variety of blood samples through venipuncture or capillary puncture using syringes, butterfly needles and straight needles.
  • Obtains blood samples for medical testing and transfusion through venipuncture or capillary puncture.
Laboratory Technician Assistant/COVID-19 Tester, 11/2020 to 05/2021
Aaron's, IncWooster, OH,
  • Performs proper specimens /blood product collection, by confirming patient/donor ID, collecting specimens in proper tubes, utilizing venipuncture/capillary techniques, and accurately labeling the specimens/blood products to ensure accurate patient results.
  • Performs proper specimens /blood product collection for walk-in patients from LabCorp and Quest Diagnostics, adding the patients to the schedule following specific guidelines and protocols per laboratory.
  • Supports a team of 8 primary care physicians.
  • Performs venipuncture for an average of 50 patients per day following the correct order of draw.
  • Centrifuges and prepares patients' samples when applicable.
  • Provides excellent patient and customer service by using AIDET principles and assuring the correctness and quality of technical information and directions provided to customers is appropriate.
  • Manages specimen accessioning accurately and efficiently to provide quality specimens for laboratory testing.
  • Ensures accurate specimens processing to maintain specimen integrity.
  • Scans, labels and sends the samples to the central lab for processing.
  • Accurately completes all forms (medical history form, newborn screening, etc.).
  • Registers patients' orders for blood work within the system.
  • Reviews medical records for patients with appointments utilizing SCC Soft System.
  • Adds walk-in patients to the schedule for laboratory tests utilizing EPIC.
  • Maintains clean and fully operational laboratory equipment.
  • Applies knowledge of microbiology, chemistry and hematology daily.
  • Cleans and sterilizes lab area, tools and equipment.
  • Follows laboratory guidelines for handling biological specimens.
  • Collects test specimens either directly swabbing patients via shallow anterior nasal swab or supervising patient self-swabbing.
  • Performs capillary techniques for blood collection and processed specimens following established procedures.
  • Collects and prepares nasal-pharyngeal samples for PCR testing of COVID-19 in accordance with standard methods and processes.
Bilingual Sales Associate, 03/2019 to 05/2019
Good Shepherd HospiceGreenvale, NY,
  • Recommended merchandise to customers based on needs and preferences.
  • Stocked shelves and supplies and organized displays to focus customer attention on specific items.
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
  • Educated customers on product and service offerings.
Home Health Aide, 04/2011 to 08/2018
Hopeton Care/White Glove/All Heart Home CareCity, STATE,
  • Dressed, groomed and fed patients with limited physical abilities to efficiently handle basic needs.
  • Ran errands for clients and transported to appointments to maintain wellness and support daily living needs.
  • Organized and administered medications on clear schedules to help alleviate symptoms and optimize the quality of life.
  • Recorded vitals and informed physicians to provide health updates.
  • Worked to improve patient outlook and daily living through compassionate care.
  • Monitored clients' progress to report necessary changes.
  • Supervised and supported activities of daily living such as medication administration and personal hygiene.
Medical Laboratory Technician/Supervisor, 03/1997 to 03/2010
Dominican Red CrossCity, STATE,

• Prepared and calibrated test instruments and equipment to assure the accuracy of tests.

• Prepared specimens and performed laboratory tests of moderate and high complexity as defined in laboratory procedures manual.

• Discussed unexpected or unreasonable test results with patients and doctors.

• Carried out and interpreted existing laboratory routines, methods, and procedures.

• Performed laboratory testing procedures and performed testing within established limits in several laboratory sections.

• Reviewed quality control records to determine whether test results are accurate within prescribed limits and made necessary adjustments.

• Maintained quality control programs consistent with specific laboratory policies and procedures.

• Maintained equipment relevant to the assigned area according to equipment specifications and established laboratory policies and procedures and performs emergency repair.

• Assisted other laboratory personnel with problems they are unable to resolve.

• Provided training and orientation to new employees.

• Ensured the facility met the quality control standards dictated by the Department of Health in the Dominican Republic.

• Acted as lab manager and ensure adherence to proper laboratory protocol.

Education and Training
Bachelor of Science: Medical Laboratory Sciences, Expected in 10/1992
Universidad Autonoma De Santo Domingo - Dominican Republic,
  • Certified Home Health Aide 2010
  • Basic Life Support (BLS) Certification 2017-Present
  • CPR certified through American Heart Association 2017-Present
  • NHA Phlebotomy certification 2010-Present
  • MedCA EKG certification 2017-Present
  • MedCA Patient Care Technician certification 2017-Present

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School Attended

  • Universidad Autonoma De Santo Domingo

Job Titles Held:

  • Laboratory Assistant
  • Laboratory Technician Assistant/COVID-19 Tester
  • Bilingual Sales Associate
  • Home Health Aide
  • Medical Laboratory Technician/Supervisor


  • Bachelor of Science

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