Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000,
Professional Summary

Reliable individual with skills and experience as a Cannabis Laboratory Technician, Medical Rehab Supervisor, and leader. Smart and committed to job well done and offering exceptional drive. Detail-oriented with experience at high-volume output labs and facilities. Skilled handling live-patient samples, maintaining laboratory equipment, and working in fast paced environments. Strong communication skills and talented working positively with teams, patients, and superiors alike. Hard working, focused and eager to excell in any position.

  • Accurate Money Handling
  • Scheduling
  • Shipping and Receiving
  • Repair
  • Cleaning
  • Cash Register Operation
  • Customer Complaint Resolution
  • Specimen handling
  • Fluid analysis
  • Test data analysis
  • Database Management
  • Infection Control
  • Client Support
  • Quality Management
  • Knowledgeable in Cannabis properties
  • Technical knowledge
  • Insurance practices
  • Medical terminology
  • Goal Setting
  • Versatility
  • Delegation tactics
  • Team work capabilities
  • Driven
  • Sales
  • Inventory Control
  • Guest Services
  • Client Needs Assessment
  • Store Merchandising
  • Product Knowledge
  • Documentation and reporting
  • Quality control
  • Clinical chemistry
  • Lab equipment maintenance
  • Raw material testing
  • Team Oversight
  • Troubleshooting Technical Issues
  • Employee Evaluation
  • Staff education and training
  • Healthcare operations
  • Verbal and written communication
  • Relationship building
  • Initiative
  • Microsoft Office proficiencies
  • Independence
  • Quick Study
Work History
03/2019 to 03/2020 Laboratory Technician Wuxi Apptec | Philadelphia, MN,
  • Recorded, reported and posted test results using Confident Cannabis, Microsoft Excel, and Microsoft Word
  • Kept laboratory in compliance with all applicable guidelines and laws
  • Managed operational documents and produced reports detailing results and activities
  • Verified purity of specimens collected through intake and chemical process methodologies
  • Set and oversaw quality assurance guidelines for laboratory work
  • Executed corrective actions when test controls were outside specified limits
  • Identified microorganisms present in cannabis samples and cultivated strains to support clinical diagnostics
  • Oversaw items in inventory and reordered before supplies diminished
  • Analyzed experiment and test results to validate adherence to standards and specifications
  • Set up, maintained and verified sterility of lab equipment and tools
  • Efficiently organized and maintained equipment to keep laboratory productive and safe
  • Analyzed cannabis products to evaluate nature, reactivity and other factors affecting use in medical and recreational applications
  • Tracked experimental results, coordinated data reviews and produced detailed reports for patient and company use
  • Compared medical cannabis products against design and production specifications through quality and integrity checks
  • Operated industrial mixers to compound and blend chemicals
  • Handled chemicals such as formic acid, acetone, denatured alcohol, acetonitrile, methanol alcohol
  • Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately
  • Handled over 50 calls per day to address customer inquiries and concerns
  • Evaluated source documents to locate information needed for each invoice
06/2017 to 05/2018 Medical Drug Rehab Manager Jc Penney | Des Peres, MO,
  • Evaluated and screened patients to determine needs and provide necessary support.
  • Executed and complied with policies regarding patient insurance, admission, care and records to maintain standards of excellence for all patients and families.
  • Completed 24 hour random chart audits and reported results to Head registered Nurse.
  • Maintained safe environment for 15-patient facility by enforcing program's no visitation policy and sanitary conditions.
  • Monitored patient care, human resources and implementation of Rehab facilities policies and procedures for company of 10 employees.
  • Discussed medical histories with patients in effort to provide most effective medical advice.
  • Created customized care plans, working with hospital staff and families to assess and meet individual needs.
  • Communicated with patients, ensuring that medical information was kept private.
  • Conducted routine facility inspections, identifying areas needing improvement and eliminating hazards posed to staff and residents for continued compliance with associated regulations.
  • Organized and facilitated 3 department head meetings daily, discussing current census, admissions and discharges and residents' Medicaid applications.
  • Ordered all supplies and kept check on inventory levels.
  • Generated and reviewed incident reports, including employee write-ups, actualizing appropriate corrective action plans to mitigate ongoing and potential situations.
  • Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
  • Provided 24-7 on call care and guidance.
  • Collected and analyzed urine specimens, 12 panel drug screening, and pregnancy tests
  • Conducted and monitored patient vitals check as well clinical progression
02/2016 to 05/2020 Sales Floor Associate Sonoco | North Charleston, SC,
  • Coordinated efficient restocking of sales floor with current merchandise and accurate signage for current promotions
  • Pursued resolutions to achieve complete customer satisfaction, including tracking down hard-to-find merchandise at diverse locations
  • Greeted customers, helped locate merchandise and suggested suitable options
  • Educated customers on promotions to enhance sales
  • Checked pricing, scanned items, applied discounts and printed receipts to ring up customers
  • Balanced and organized cash register by handling cash, counting change and storing coupons
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise
  • Restocked, arranged and organized merchandise in front lanes to drive product sales
  • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies
  • Answered questions about store policies and concerns to support positive customer experiences
05/2015 to 01/2016 Team Leader Target | City, STATE,
  • Trained approximately [Number] new sales associates in [Timeframe].
  • Built strong team by recruiting and developing top sales talent.
  • Set ambitious sales goals and motivated strong performance to keep team growing effectively.
  • Contributed to successful daily upkeep of warehouse inventory tracking.
  • Led regular team meetings to keep sales personnel motivated with tips, techniques and relevant information.
  • Opened and closed store by counting cash, closing and opening registers and delegating daily staff assignments.
  • Maintained guest-friendly environment to drive sales, repeat business and service.
  • Accepted delivered packages, verified products and checked delivery totals to keep system records current and accurate.
  • Managed scheduling and task delegation for 20-member warehouse team.
  • Maintained strong vendor connections at all stages, including arranging pricing and delivery structures and managing specific shipment or paperwork concerns.
  • Stocked merchandise each day, clearly labeling items, arranging according to size or color and preparing attractive displays.
  • Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
  • Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
  • Alternated goods in inventory by observing first-in/first-out approach to keep shelves organized and properly stocked.
  • Volunteered to assist with projects, demonstrating willingness to learn new tasks and increase skill levels.
Expected in 05/2015 High School Diploma | Santa Fe High School, Santa Fe, NM GPA:

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School Attended

  • Santa Fe High School

Job Titles Held:

  • Laboratory Technician
  • Medical Drug Rehab Manager
  • Sales Floor Associate
  • Team Leader


  • High School Diploma

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