Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • Home: (555) 432-1000
  • Cell:
Professional Summary
Accomplished and energetic Lab Officer with a solid history of achievement in Laboratory leadership. Motivated leader with strong organizational and prioritization abilities. Areas of expertise include schedule management, contracts and budget. Commissioned in December of 2005 in the U.S. Army reserves. Volunteered for active service in September of 2011. Deployed in Afghanistan in 2013. Last position held was lab manager of Fort Belvoir Community Hospital. A large joint service medical treatment facility. Seasoned Medical Technologist with more than 20 years of experience in numerous fast-paced health care environments. Excellent knowledge and people skills. Track record of achieving exceptional results in laboratory medicine. Civil service Medical Technologist for over 20 years. Twelve of those years at Tripler Army Medical Center as a generalist working in STAT lab performing in all laboratory disciplines except blood bank. Worked nine years at the Dayton Veterans Affairs performing in all laboratory disciplines including blood bank

aaBB Member #3179

ASCP MT 197384
Skill Highlights
  • Clinical Lab Generalist
  • Management Experience
  • Contract Experience
  • Military Lab officer
  • Deployed to Afghanistan
  • Lab Manager Experience
Professional Experience
Laboratory Systems Advisor, 07/2016 to Current
IntertekFarmington Hills, MI,
Consultant on all things lab for the Armed Forces Health Surveillance Branch under the Defense Health Agency.  Consults on critical testing data, emergency use testing, facilities authorized for various testing and testing results.
Lab Officer, 11/2015 to 06/2016
Interpath LaboratoryCentralia, WA,
  • Re-aquanting with bench work.
  • Currently working in Clinical Microscopy on the hematology bench.
  • Trained to work independently in two weeks.
  • Transitioning from military.
  • A ending mandatory classes to outprocess and actively seeking.
  • employment.
Lab Manager, 08/2014 to 12/2015
Interpath LaboratoryChehalis, WA,
  • in a joint military treatment facility managing over 130 Army, Navy and civilian personnel.
  • Coordinated full range of clinical laboratory services including clinical and anatomical pathology.
  • Evaluated the full scope and quality of laboratory services through collaborative meetings, on site visitations and inspections to evaluate the total scope of services provided.
  • Participated in inter department directorate-level strategic planning to coordinate laboratory capabilities required to support the entire Defense Health Agency in the Capital region.
  • Directly rated five civilians and three military personnel Managed the schedules and approved leave for five civilian personnel.
  • Sat on panel to hire the supervisor of Blood Bank and one Quality control technologist.
  • Reviewed the hiring of four technologists Briefed quarterly on all quality control issues.
  • Briefed weekly on ongoing laboratory issues.
  • Open door policy for any pressing ma ers.
  • Reviewed all quality control programs and compliance.
  • Reviewed College of American Pathologists surveys for all sections of the laboratory.
  • Subject ma er expert on civilian personnel ma ers.
  • Awards, discipline and placement.
  • Mentored two laboratory officers.
  • Go to person for contracting and contracting issues.
  • Initiated two new contracts and initiated three continuous contracts.
  • Saving the department over $500,000.
  • Successfully directed Fort Belvoir Pathology through three comprehensive regulatory inspections.
  • A Joint Commission (TJC) inspection (no deficiencies for Pathology), a Food and Drug Administration (FDA) inspection (no deficiencies) and a College of American Pathologists (CAP) Inspection (seven minor deficiencies).
Lab Officer, 09/2011 to 08/2014
Interpath LaboratoryEllensburg, WA,
  • in charge of Client Services, Outlying Clinics and Microbiology Directly rated two Civilian supervisors.
  • Managed schedules for these supervisors and oversaw the schedules for the three sections.
  • Coordinated range of clinical services for these sections.
  • Reviewed contracts for these three sections.
  • Indirect supervisor over 16 civilian and 4 military personnel.
  • Participated in Quality Improvement for these sections and all other sections in the laboratory Acting Microbiology supervisor and lead technologist until qualified civilians could be hired.
  • Reviewed Quality Control and Quality Improvement for these sections.
  • Sat on panel to hire two technologists and one health technician.
  • Collaborated with two fellow lab officers.
  • Reviewed all College of American Pathology proficiency surveys for these three sections.
  • Prepared Microbiology for the transition to the new hospital by preparing contracts and coordinating testing.
  • Deployed to Afghanistan during this assignment.
  • Sole clinical Army lab officer in the 28th Combat Support Hospital.
  • Reorganized the Client services section to include specimen processing, removing this task from.
  • the sections.
  • This resulted in a 25% decrease in STAT turnaround times.
Lab Officer, 08/2010 to 08/2011
Community Health SystemMichigan City, IN,
  • Activated reserve lab officer.
  • Placed as officer in charge of the reference lab for the Southern region, the core lab, client services, outlying clinics, and point of care services.
  • Directly rated five civilian supervisors.
  • Made schedules, approved leaves and awarded or disciplined these five civilian employees.
  • Contractual representative for Core lab, Client Services, outlying clinics and the reference lab for the southern region.
  • Evaluated and coordinated the full scope and quality of laboratory services for these five sections of the laboratory.
  • Sat on panel and oversaw the hiring of one technologist and one health technician.
  • Reviewed all quality control programs for these five sections.
  • Reviewed all college of American Pathologists proficiency surveys for these five sections.
  • Subject ma er expert on civilian employee ma ers.
  • Awards and discipline.
  • Was guided through military contractual setup during this assignment.
  • Directed my sections through the best College of American Pathologist inspection in the past 10.
  • years and a successful Joint Commission inspection.
Lab Officer, 06/2009 to 06/2010
U.S. ArmyCity, STATE,
  • Called to active duty for one year.
  • Stationed at Martin Army Community Hospital Placed in charge of the clinical side of the Pathology Department Directly rated four civilians supervisors.
  • The hematology supervisor, the chemistry supervisor, the microbiology supervisor and the blood bank supervisor.
  • Performed counseling and issued awards and discipline as needed.
  • Reviewed all quality control programs for compliance.
  • Reviewed College of American Pathologists proficiency surveys for accuracy during submission and for accuracy when results returned.
  • Created schedule for the civilian supervisors, monitored and leave.
  • Introduced to military contracts during this assignment Participated in Quality Improvement for the laboratory.
Lab Officer, 12/2005 to 07/2009
U.S. ArmyCity, STATE,
  • Reserve lab officer performing medical technologist duties one weekend a month and active duty reserve drill for two weeks a year.
Medical Technologist, 04/2002 to 07/2011
Dayton Veterans Affairs Civil ServiceCity, STATE,
  • Analyzed patient samples in chemistry, immunochemistry, coagulation, hematology, urinalysis, blood gas and blood bank.
  • Performed maintenance and monitored quality control of various analyzers.
  • Performed cross matches, resolved antibody problems and ran type and screens in the blood bank.
Medical Technologist, 01/2002 to 04/2002
Cincinnati Veterans Affairs Civil ServiceCity, STATE,
  • Performed morning phlebotomy rounds on inpatients.
  • Analyzed samples in chemistry, immunochemistry, coagulation, hematology, urinalysis and blood gas.
  • Performed maintenance and monitored quality control on various analyzers.
Medical Technologist, 12/1996 to 01/2002
Tripler Army Medical Center Civil ServiceCity, STATE,
  • Lead technologist third shift STAT lab.
  • Performed blood gas analysis, urinalysis, chemistry testing, immunochemistry testing, hematology and coagulation testing.
  • Lead a crew of six civilian and military technicians.
  • Reviewed results, monitored turn around times, maintained supplies, and created schedule.
  • Reviewed quality control and maintenance documentation on all analyzers.
  • Created training plan for new and current employees to maintain competency assessments resulting.
  • in 100% training compliance for six third shift employees.
Medical Laboratory Technician, 12/1988 to 12/1996
Tripler Army Medical Center CivilianCity, STATE,
  • Processed bacteriology samples independently as lone technician on second shift Prepared and interpreted gram stains on various specimens.
Laboratory Non Commissioned Officer in Charge, 08/1988 to 08/1998
U.S. Army Tripler Army Medical Center ReservistCity, STATE,
  • Non commissioned officer in charge of Tripler Army Medical Center reserve laboratory section.
  • Responsible for coordinating the laboratory portion of the Army physical for all reservists in the pacific region.
  • Coordinated remote HIV and DNA draws for units on Oahu, Kaui, Guam and American Samoa Direct responsibility for eight soldiers.
Phlebotomist (Civilian), 07/1988 to 12/1988
Queens Medical CenterCity, STATE,
  • General initial specimen processing from the wards and clinics for analysis.
  • Drew blood from veins by vacuum tube, syringe, or bu erfly venipuncture methods.
Medical Laboratory Specialist, 07/1985 to 07/1988
U.S. Army Tripler Army Medical CenterCity, STATE,
  • Active duty enlisted.
  • Performed inpatient and outpatient phlebotomy.
  • In Microbiology I was a bacteriology processor and worked the urine, blood culture bench and enteric pathogen bench.
  • Processed parasitology specimens.
Education and Training
Bachelor of Science: Medical Technology, Expected in May 1994
University of Hawaii at Manoa - Honolulu, HI
Medical Technology
Community Service
None right now
Army, budget, Chemistry, Community Hospital, contracts, counseling, documentation, Hematology, hiring, Inspection (CAP, JC), managing, personnel, Phlebotomy, Quality Improvement, Quality Control, strategic planning, supervisor, surveys,Urinalysis, venipuncture

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School Attended

  • University of Hawaii at Manoa

Job Titles Held:

  • Laboratory Systems Advisor
  • Lab Officer
  • Lab Manager
  • Lab Officer
  • Lab Officer
  • Lab Officer
  • Lab Officer
  • Medical Technologist
  • Medical Technologist
  • Medical Technologist
  • Medical Laboratory Technician
  • Laboratory Non Commissioned Officer in Charge
  • Phlebotomist (Civilian)
  • Medical Laboratory Specialist


  • Bachelor of Science

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