Laboratory Support Specialist Phlebotomist resume example with 1+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
Professional Summary

Competent Phlebotomy Technician with over two years of experience working in high-volume, fast-paced hospital and plasma settings. Highly knowledgeable in routine blood drawing procedures and using vacutainer tubes, tourniquets, syringes, butterfly needles and straight needles. Committed to maintaining highest quality standards when collecting, labeling and processing samples and specimens. Eager to contribute to team success through hard work, attention to detail and organizational skills. Motivated to learn, grow and excel in any Healthcare facility.

  • Problem-Solving
  • Data Analysis
  • Vacuum Tube and Syringe Use
  • Data Entry
  • Specimen Collection
  • Patient Relations
  • Attention to Detail
  • Quality Control
  • Adaptability
  • Fast learner
  • Great Communication
  • Ability to Multitask
  • BLS
Work History
Laboratory Support Specialist/Phlebotomist, 02/2021 - Current
Southcoast Health System Fall River, MA,
  • HIS/LIS data entry, troubleshooting and laboratory technical support functions
  • Customer Service for over 200 patients and health care providers.
  • Specimen receipt and processing including preparing specimens for transport to reference labs, microbiology processing, loading samples on lab automation and prepared samples for technical staff.
  • Phlebotomy procedures including all types of specimen collection techniques.
  • Assist in multiple areas as workload and staffing changes.
Phlebotomist, 07/2021 - Current
Southcoast Health System Fairhaven, MA,
  • Responsible for a wide variety of specimen collection, processing, and transport of blood and other specimens that are to be tested at Shepherd Center or referred to an outside.
  • Collects, labels, and processes patient specimens for the Center.
  • Monitors pending orders frequently, investigates and takes appropriate action in the event of delay in collection; communicates testing delays to patient care and/or laboratory staff as appropriate.
  • Processes referral testing, including batching, labeling and packaging of specimens to be referred to Mayo Medical Lab; creates requisitions and promptly transports specimens to Piedmont Hospital for testing.
  • Maintains adequate supplies for specimen collection and referral testing and alerts supervisor of low inventory or supplies approaching expiration.
  • Possesses a high degree of skill performing venipunctures, even on difficult patients
  • Exhibits high standards of professionalism and customer service when dealing with patients, visitors and staff, treating them with dignity, courtesy, respect and empathy in all circumstances
Phlebotomist, 11/2020 - 02/2021
CSL Plasma City, STATE,
  • In compliance with SOPs, performs all aspects of the apheresis procedure and plasma collection, including donor set-up, donor monitoring and donor disconnect.
  • In compliance with SOPs and Food & Drug Administration (FDA) guidelines, performs venipuncture on donors to begin apheresis process.
  • Evaluates vein performance of the donor to identify possible problems; makes necessary corrections in order to expedite donation time and ensure product quality and donor safety. Ensures donation process is efficient and makes adjustments when necessary to make the process a positive experience for the donor.
  • May educate new donors on the use of therapeutic products made from donated plasma. Explains the screening process, the health screening tests performed, the appointment system, donation fees, center policies, proper nutrition and any other information pertinent to the donor. Ensures that all donor questions are answered timely, accurately and professionally.
  • Maintains alertness to any reaction by donors and assists with reactions or notifies appropriate staff.
  • Uses Personal Digital Assistant (PDA) to record incidents that occur during the apheresis process, such as machine alerts and alarms, volume variances and donor adverse events.
  • Required to perform calibrations and verify that maintenance has been performed as outlined in the SOPs. Required to respond to and resolve complex equipment alarms or donor issues.
  • Troubleshoots equipment failures. Creates incident documentation, removes and/or replaces equipment from service.
  • Monitors donor flow on the donor floor to assure continuous turnover. Alerts Group Leader of Supervisor of donor flow issues.
  • Collects arm samples or whole blood samples from donors for testing.
  • Ensures the accurate recording of donor data in the electronic donor information management system as outlined in the Standard Operating Procedures (SOPs).
  • Maintains clean efficient work environment, and ensures sufficient operating supplies and forms are available as needed. Follows all Health Safety & Environmental (HSE) and Occupational Safety and Health Administration (OSHA) policies and procedures. Promotes safety in all actions.
  • Maintains confidentiality of all personnel, donor and center information.
Phlebotomy Intern, 09/2019 - 04/2020
US Medical Plaza City, STATE,
  • Match laboratory requisition forms to specimen tubes
  • Prepare blood-collecting equipment to draw blood and safely store and transport samples.
  • Counseled patient to ease fears, explained procedures and enhance cooperation during blood draws.
  • Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles
  • Dispose of contaminated sharps, blood, or other biohazard fluids, in accordance with applicable laws, standards, and policies.
  • Centrifuged blood samples as outlined in clinical protocols..
  • Tracked collected specimens by initialing, dating and noting times of collection.
Bachelor of Science: Nursing, Expected in 04/2024
Herzing University - Atlanta, GA,
Associate of Arts: Liberal Arts And General Studies, Expected in 05/2020
Bronx Community College of The City University of New York - The Bronx, NY

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Resume Overview

School Attended

  • Herzing University
  • Bronx Community College of The City University of New York

Job Titles Held:

  • Laboratory Support Specialist/Phlebotomist
  • Phlebotomist
  • Phlebotomist
  • Phlebotomy Intern


  • Bachelor of Science
  • Associate of Arts

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