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Jessica Claire
Montgomery Street, San Francisco, CA 94105
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Summary

Recent alumnus of Louisiana Tech University. Eager to apply all knowledge gained from obtaining a Bachelor's of Science in Medical Technology as well as learn new techniques from workers experienced in the Medical Technology field. As a recent graduate I am very teachable and am extremely ambitious to learn as many new things as possible.

Skills
  • Equipment testing and calibration
  • Research and documentation
  • Specimen analysis
  • Sterilization techniques
  • Sample collection techniques
  • Regulatory compliance
  • Laboratory safety protocols
  • Lab equipment processes
  • Laboratory assay analysis
Experience
09/2019 to 05/2020
Laboratory Assistant Ascension Health Northville, MI,
  • Cleaned, maintained, and calibrated laboratory and field equipment to ensure continuous accuracy and functionality.
  • Trained on multiple automated instruments such as the following:

- Sysmex Automated cell counter

- Sysmex Automated Slide Maker

- Iris Urinalysis Instrument

- Vitek Microbiology Instrument

- Vista Chemistry Instrument

- STAGO Coagulation instrument

  • Cleaned, maintained and calibrated laboratory and field equipment to ensure continuous accuracy and functionality.
  • Isolated, identified and prepared specimens for examination.
  • Sanitized workstations and instruments to avoid cross-contamination.
  • Adhered to all laboratory requirements and enforced compliance with regulations.
  • Performed diverse functions using computer-interfaced equipment, robotics and high-technology industrial applications.
  • Conducted blood counts and other tests to support safe transfusion processes.
  • Conducted quality control checks, calibration and technical troubleshooting of hematology analyzer.
  • Followed strict aseptic techniques to protect patients when collecting blood and tissue samples.
  • Cultivated, isolated and identified microorganisms in biological samples to assist in diagnostic efforts.
  • Processed 60-100 hematology and chemistry samples daily, including manual reporting and quality reviews.
  • Recorded control values from technical instruments to maintain reliability and validity of test results.
09/2017 to 09/2019
Receptionist K. Hovnanian Companies Charleston, SC,
  • Received incoming packages and mail, dispersed parcels, correspondence and shipped outgoing items daily.
  • Sorted and distributed business correspondence to correct department or staff member, reducing dropped communications and enabling faster responses to key requests.
  • Directed clients to appropriate personnel to address concerns, resolve complaints or answer account-related questions.
  • Sorted incoming mail and directed to correct personnel each day.
  • Kept reception area clean and organized to offer positive first impression to every visitor.
  • Took accurate messages for staff and management to facilitate open and speedy communication.
  • Organized and updated daily/weekly schedules as well as monthly calendar obligations for various levels of management and staff.
  • Scheduled appointments based on Comptroller and Administrative Assistant availability and established load parameters.
  • Responded to telephone inquiries from clients and University President's Staff and delivered information to inform and educate callers.
  • Answered and directed incoming calls using multi-line telephone system.
  • Prepared, compiled and filed documents as well as reports presented to various parties.
  • Greeted visitors, assessed needs and directed to appropriate personnel.
05/2018 to 09/2018
Server Eataly New York City, NY,
  • Educated guests on daily specials and menu offerings such as appetizers, entrees and desserts.
  • Satisfied customers by keeping drinks topped off and anticipating needs such as condiments and extra napkins.
  • Managed closing duties, including restocking items and reconciling cash drawer.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Restocked nonperishables and other items, including condiments and napkins from inventory to keep pantry well-supplied.
  • Discussed alternative selections with chef for guests with food allergies or gluten-free requests.
  • Completed opening and closing checklists, including emptying trash, safeguarding alcohol and polishing silverware.
  • Maintained table settings by removing courses, replacing utensils and refilling beverages promptly.
  • Served average of fifty patrons daily at sports bar restaurant with exceptional service.
  • Cleaned dining area between guests with efficient sweeping, glass washing and spill removal.
  • Assisted individuals in selecting meal options, including entrees and desserts and recommended alternative items for those with food allergies and gluten intolerances.
  • Promoted desserts, appetizers and specialty drinks.
  • Partnered with team members to efficiently serve food and beverages.
  • Explained menu options to guests, offered suggestions and took orders for food and beverages.
  • Presented patrons with menus and specials promptly after seating, following up to address questions before taking orders.
  • Processed customers' payments and provided receipts.
  • Carefully transferred orders from kitchen and bar areas to tables and cleared plates as patrons finished food and beverage items.
  • Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
  • Welcomed guests with personable attitude and smile, offering to bring beverage orders while reviewing menu options.
  • Assisted kitchen staff with food counts by determining number of items required for complete service.
  • Reviewed identification for patrons before serving alcoholic drinks.
  • Answered phones politely and promptly, accurately recording and confirming reservations.
  • Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
06/2016 to 12/2016
Cashier/Server Wayne Resa Detroit, MI,
  • Helped customers find specific products, answering questions and offering advice.
  • Resolved issues regarding customer complaints and escalated worsening concerns to General Manager for remediation.
  • Processed all sales transactions accurately and promptly to prevent long customer wait times.
  • Drove sales and add-on purchases by promoting specific item options to customers.
  • Worked closely with front-end staff to assist customers.
  • Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
  • Welcomed customers, offering assistance to help find necessary store items.
  • Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Processed customer payments quickly and returned exact change and receipts.
Education and Training
Expected in 05/2020
Bachelor of Science: Medical Technology
Louisiana Tech University - Ruston, LA
GPA:

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Resume Overview

School Attended

  • Louisiana Tech University

Job Titles Held:

  • Laboratory Assistant
  • Receptionist
  • Server
  • Cashier/Server

Degrees

  • Bachelor of Science

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