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Lab Technician Manager Director Resume Example

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JC
Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000, resumesample@example.com
Summary

Resourceful professional highly skilled in installation and upgrade projects and pre-sales assistance. Team player offering dynamic personality and strengths in cultivating valuable relationships with lucrative clients. Talented Technical Consultant position with strong expertise in public sector. Industrious Technical Director bringing 30 years of dental Lab experience, program management skills and team-building expertise. Strategic and decisive leader driven to help teams produce high-quality work and familiar with relevant risks, challenges and requirements.

Skills
  • Employee development
  • Company process analysis
  • Technical improvement knowledge
  • User training
  • Customer proposals
Experience
03/2019 to 09/2020 Lab Technician/Manager Director Department Of Veterans Affairs | Batavia, OH,
  • Reviewed and evaluated outsourcing proposals to and provided cost/benefit analysis.
  • Delivered exemplary customer service, prompting positive interactions.
  • Coordinated tasks with business and technology units to keep deliveries and milestones on schedule.
  • Delivered exemplary training and mentoring to employees
  • Communicated effectively with all key stakeholders, including project teams, internal clients and external parties.
  • Identified resources needed to complete tasks, resolved issues with personnel and maintained deliverable estimates.
06/1984 to 07/2015 Dental Lab Technician Advance Auto Parts | Lafayette, IN,
  • Conducted wear tests to check designs for dental appliance durability over repeated use.
  • Created artificial teeth by bonding porcelain to metal, producing attractive and durable dental work.
  • Modeled patient mouth to produce accurate fits by using dental impression plaster and molds.
  • Used articulators and micrometers to check conformance of appliances and occlusion accuracy.
  • Evaluated model functionality with use of bite-mimicking apparatus, adjusting devices to optimize performance.
  • Melted metals or mixed plasters, acrylic and porcelain to pour into molds, creating dental apparatuses and prosthetics.
  • Led patients to exam rooms in preparation for shade and teeth procedures.
  • Created models of patients' mouth by pouring plaster into dental impressions and allowing plaster to set.
  • Fabricated, altered and repaired dental devices such as dentures, bridges, inlays and crowns.
  • Marked impressions with case numbers for easy patient identification.
  • Created implants using waxes, ceramics and metals.
  • Reviewed orders, instructions and prescriptions written by Dentist to complete work accurately.
  • Corrected and restored natural teeth by creating removable or permanent appliances.
  • Polished finished work to smooth rough edges and provide ideal fit.
06/1995 to 03/2014 Sales Associate Peak Performance Running Store | City, STATE,
  • Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
  • Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.
  • Kept apprised of emerging trends and provided informative customer service to assist in product selection.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Mentored team members in mastering sales techniques to consistently exceed objectives.
  • Trained all new sales employees on effective sales, service and operational strategies to maximize team performance.
  • Built and maintained effective relationships with peers and upper management to drive team success toward common sales, service and operational goals.
  • Assisted customers by finding needed fitness items and checking inventory for items at other locations.
  • Sold various products by explaining unique features and educating customers on proper application.
  • Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
  • Readied merchandise for sales floor by marking items with identifying codes and accurate pricing.
  • Educated customers on product and service offerings.
  • Stayed up to date on store promotions, payment policies and security practices.
  • Stocked shelves and supplies and organized displays to focus customer attention on specific items.
  • Recommended merchandise to customers based on needs and preferences.
  • Used POS register system to ring up customer purchases, process payments and issue receipts.
Education and Training
Expected in 05/1975 High School Diploma | Millard South High School, Omaha, NE GPA:
Expected in | Business And Managerial Economics University Of Lincoln Nebraska Omaha, Omaha, NE, GPA:

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93Good

Resume Strength

  • Formatting
  • Length
  • Measurable Results
  • Personalization
  • Strong Summary
  • Target Job
  • Typos
  • Word Choice

Resume Overview

School Attended
  • Millard South High School
  • University Of Lincoln Nebraska Omaha
Job Titles Held:
  • Lab Technician/Manager Director
  • Dental Lab Technician
  • Sales Associate
Degrees
  • High School Diploma
  • Some College (No Degree)

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