Lab Technician resume example with 4+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:

I currently work for Dr. Petrik at Northeastern State University in Plant Research. My day-to-day tasks include assignments of setting up Molecular Cell Biology Labs for students enrolled in the course. I also currently work at 28 Springs where I have dealt with customer service for almost three years. I go from serving tables, to hosting, to even bar tending. I have set up events (parties, banquets, weddings, etc.) and worked them. I have even gone as far as serving for an election campaign for the Arkansas Representative of Siloam Springs. I do not have a problem answering the phone or even helping customers with major issues.

  • Sample preparation and analysis
  • Report and technical writing
  • Laboratory safety procedures
  • Specimen preparation
  • Equipment testing and calibration
  • Time management
  • Team building
  • Planning
  • Conflict resolution
  • Project planning
  • Brand building and awareness
  • Server technique training
  • Student engagement
  • Public speaking
  • Course development
  • Credit card payment processing
  • Problem-solving abilities
  • Stockroom procedures
  • Product organization
  • Adaptive team player
  • Inbound and outbound calling
  • Retail sales customer service
  • In-store support
  • Customer relations
  • High-energy attitude
  • Conflict mediation
  • Store maintenance
  • Shipping and receiving understanding
  • Sales expertise
  • Schedule mastery
  • Project management abilities
Lab Technician, 01/2021 to Current
Pentair, Inc.Louisville, KY,
  • Collected, labeled and stored lab samples according to laboratory specifications.
  • Greeted office visitors, provided information and directed to appropriate personnel for maximum team efficiency.
  • Adhered to strict security protocols to protect confidentiality of all data.
  • Stocked materials in organized and useful manner.
  • Completed assigned duties and consistently produced high volume of work to support daily business needs.
  • Contributed to development, planning and completion of project initiatives.
  • Coordinated project files to support current students and enhance team success.
Server, 03/2018 to Current
Texas Roadhouse Holdings LlcSanford, FL,
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Satisfied customers by topping off drinks and anticipating condiments, napkins and other needs.
  • Restocked nonperishable food items, condiments and napkins to keep pantry well-supplied.
  • Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
  • Arranged place settings with fresh tablecloths, tableware and flowers to beautify table.
  • Assisted customers in selecting appetizers, entrees and desserts and recommended alternative items for food allergies and gluten intolerances.
  • Promoted desserts, appetizers and specialty drinks to optimize sales.
  • Collaborated with host, bus person and cook to serve up food and beverage options.
  • Upsold customers and optimized table-turns to outperform average sales by 22%.
  • Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
  • Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
  • Prepared salads, appetizers and set up garnish stations to assist kitchen staff.
  • Communicated with event coordinators to verify appropriate and adequate accommodations for larger parties.
  • Welcomed guests with personable attitude and smile, offering to bring beverage orders while reviewing menu options.
  • Explained menu options to guests, offered suggestions and took orders for food and beverages.
  • Updated repeat customers on menu changes and new food and beverage offerings to maintain quality service relationships.
  • Performed walked throughs during service to monitor guest satisfaction and advise serving and bussing staff of specific guest needs.
  • Washed buffet, restaurant and banquet items, including silverware, dishes, cooking utensils, equipment and displays.
  • Completed thorough and accurate opening and closing duties to facilitate smooth restaurant operations.
  • Processed customers' payments and provided receipts.
  • Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
  • Prepared both alcoholic and non-alcoholic beverages as specified by patrons, consistently delivering to tables or bar without spillage.
  • Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
  • Maintained knowledge of menu items, garnishes, ingredients and preparation methods to assist guests with menu selection.
  • Operated and maintained cleaning equipment and tools, including dishwasher, hand wash stations, pot-scrubbing station and trash compactor.
  • Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests.
  • Met or exceeded sales targets on consistent basis with proactive promotional strategies and dessert mentions.
Retail Sales Manager, 04/2017 to 12/2017
Ulta Salon, Cosmetics & Fragrance, Inc.Canton, GA,
  • Taught junior employees how to meet operational and sales goals with proactive strategies.
  • Positively impacted product relevance through careful distribution, merchandising and display techniques.
  • Maintained office supplies inventory by checking stock and ordering new supplies as needed.
  • Completed frequent assessments of training materials, structure and success rates in order to enhance program.
  • Trained newly hired top talent to fill key positions and maximize productivity.
  • Handled all delegated tasks, including cleaning and restocking.
  • Recognized by management for providing exceptional customer service.
  • Supported customer service goals and enhanced relations through friendly, knowledgeable and positive communication.
  • Supported company and clients, including addressing inquiries, resolving issues and managing customer relations.
Team Leader, 06/2016 to 04/2017
CorningManassas, VA,
  • Assessed, motivated and empowered team members to work to build customer satisfaction and loyalty, to support retention and growth.
  • Trained newly hired top talent to fill key positions and maximize productivity.
  • Greeted trainees cheerfully and created upbeat atmosphere to increase comfort and advance learning.
  • Led training sessions to teach new personnel key job responsibilities.
  • Received, evaluated and scanned in all new inventory, updated computer database and proactively resolved any variances.
Education and Training
High School Diploma: , Expected in 05/2017
Colcord Public School - Colcord, OK,
Bachelor of Science: Pre Professional Health/Cell And Molecular Biology, Expected in
Northeastern State University - Tahlequah, OK
  • Certified Cosmetologist and Barber, - est. 2017

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Resume Overview

School Attended

  • Colcord Public School
  • Northeastern State University

Job Titles Held:

  • Lab Technician
  • Server
  • Retail Sales Manager
  • Team Leader


  • High School Diploma
  • Bachelor of Science

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