Lab Technician resume example with 7+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:

Hardworking and reliable Lab Technician with strengths in customer service, attention to detail and problem solving. Offering strong traits such as time management and critical thinking. Highly organized, proactive and punctual with team-oriented mentality.

  • Quickbooks (3 years)
  • Accounts Receivables
  • Accounts Payable
  • Medical Billing (3 years)
  • CCNA (Less than 1 year)
  • Network Administration
  • Laboratory Experience
  • 4G/LTE
  • Software Troubleshooting
  • Microsoft Windows
  • Operating Systems
  • Excel, Microsoft Word, Windows, Googledocs
  • 10+ years customer service experience
  • 10+ years front desk, multi-line phone experience
  • Billing/Budget experience
  • Closing, Purchasing
  • Contract Administration, Quality
  • Software Troubleshooting
  • Insurance verification and resolution
  • Inventory Control, Time management
  • Invoicing, Troubleshoot
  • Laboratory safety procedures
  • Report and technical writing
  • Interpersonal and written communication
  • Quality control
  • Equipment testing and calibration
  • Organizational skills
  • Team building
  • Communication
  • Clerical
Lab Technician, 11/2019 - Current
Veolia Cicero, IL,
  • Identification / disposition of de-installed and returned UMTS and LTE Ericsson, mainly Nokia other Network telecommunication equipment.
  • Testing, cleaning and refurbishment of Network Equipment.
  • Use various software for equipment testing.
  • Identifying and troubleshooting equipment performance issues.
  • Provide assistance in developing processes and leading technical effort.
  • Coordinate and execute customer driven demand projects and / or requests.
  • Proactively identify and eliminate network equipment demand/supply gaps.
  • Achieves internal and external goals by coordinating with Inventory Control, Quality, Purchasing, Manufacturing and Contract Administration.
  • Complies with and promotes safety guidelines.
  • Promotes a clean and organized warehouse operation.
  • Adheres to all company human resources, quality, and operations.
  • Good understanding of RF (radio frequency) theory and RF design.
  • Perform tests with various testing equipment such as Signal Analyzers, Site Master, etc.
  • Troubleshoot complex network / telecommunication equipment.
  • ESD (Electrostatic Discharge): Knowledge of Handling ESD Protected Material.
  • Currently took on role of Incomplete department.
  • Responsibilities include keeping Incomplete pallet at a minimum, finding parts for items on the DSA to complete items for techs to work, contacting Supply Planners for parts that are not available in warehouse.
Client Representative, 09/2017 - 10/2019
Department Of Homeland Security Frisco, TX,
  • I started at PPM as an Accounts Resolution Specialist working with optometry and vein treatment centers across the US.
  • Job duties include correcting claims, billing, payment posting, researching paid not posted payments via clearinghouses, patient payments and posting to accounts.
  • In January of 2019 I was assigned to two physical therapy offices to run and became a Client Representative.
  • I now handle everything from charge entry to month end closing.
Accounts Resolution Specialist, 01/2017 - 08/2017
Seattle University Seattle, WA,
  • Accounts Receivable - Contracted by Mount Auburn Hospital to investigate aging accounts that have denied or gone timely.
  • I corrected claims and submitted appeals to insurance companies.
Activities Director, 10/2013 - 01/2017
Accura Healthcare North Platte, NE,
  • Requires attention to detail, organization, multi-tasking and knowledge of time management to get numerous residents to appointments and activities within a short time frame -Oversight of budget, invoicing and billing for the Recreation Department -Select, interview and negotiate fees and for live entertainment, speakers and fitness classes -Requires creativity, working to deadline and graphic knowledge in the creation/production of the monthly activities calendar -Responsive for the safe transport and well-being of residents at outside activities and medical appointments -Requires a creative, enthusiastic and positive spirit to organize activities, events, outings and parties that enrich the lives of all the residents -Provides happiness and satisfaction that I have made a difference in people's lives.
Education and Training
Certified Networking Associate: Cisco Certified Networking Associate, Expected in 06/2020
Southwestern Illinois College - Belleville, IL,
High School Diploma: , Expected in 06/2002
Parkway South High School - Manchester Missouri,
Associate: Criminal Justice, Expected in 2006
Meramec Community College, Austin Peay University, Lindenwood University - St. Louis, MO

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Resume Overview

School Attended

  • Southwestern Illinois College
  • Parkway South High School
  • Meramec Community College, Austin Peay University, Lindenwood University

Job Titles Held:

  • Lab Technician
  • Client Representative
  • Accounts Resolution Specialist
  • Activities Director


  • Certified Networking Associate
  • High School Diploma
  • Associate

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