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lab technician resume example with 1+ years of experience

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Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Professional Summary

I am a team player. Dependable and flexible. I have no problems with constructive criticism. I do not believe in calling out. I love and feta out Heavenly Father, Jesus. I am family oriented.Thank you.

Skills
  • Documentation and reporting
  • Sterile technique
  • Quality control monitoring
  • Quality control
  • Lab result interpretation
Work History
01/2022 to 04/2022 Lab Technician Aleris International, Inc | Uhrichsville, OH,
  • Maintained documentation on tests performed in lab.
  • Tracked collected specimens by initialing, dating and noting times of collection.
  • Oversaw items in inventory and reordered before supplies diminished.
  • Interpreted and documented results of tests into active databases and communicated results to internal customers.
  • Performed testing and quality control using approved laboratory procedures and instrumentation.
  • Calibrated and maintained instruments to keep equipment fully operational.
  • Prepared samples for shipping and disposed of bodily fluids in proper containers.
  • Set and oversaw quality assurance guidelines for laboratory work.
  • Resolved problems, improved operations and provided exceptional service.
  • Actively listened to customers' requests, confirming full understanding before addressing concerns.
  • Learned new skills and applied to daily tasks to improve efficiency and productivity.
  • Drove operational improvements which resulted in savings and improved profit margins.
05/2021 to 10/2021 Assistant Manager Sonic | Irving, TX,
  • Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
  • Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
  • Reduced supply expenses, cut production costs and lowered financial expenditures to increase bottom line.
  • Made hiring recommendations to increase company's productivity and profitability with quality workers.
  • Reduced financial discrepancies to minimize threats to health and productivity of business.
  • Assisted in organizing and overseeing assignments to drive operational excellence.
  • Established objectives to offer team members clear roadmap to help company achieve overall goals.
  • Recognized staff for contributions to company success to foster engagement and increase productivity.
  • Reviewed sales and gross profit report to assess company efficiency.
  • Strengthened operational efficiency to remain cost-effective while maintaining quality service.
  • Conducted weekly staff meetings to motivate staff members, address concerns and questions, plan improvements and evaluate progress toward goals.
  • Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
  • Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
  • Mentored team members to enhance professional development and accountability in workplace.
  • Developed strategy to increase sales and drive profits.
  • Introduced new products or services, increased marketing activities and improved customer service to drive sales.
  • Monitored security to protect employees, customers and property.
  • Developed organizational structure to outline and direct rules, roles and responsibilities.
  • Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
  • Created employee schedules to align coverage with forecasted demands.
  • Directed promotion and brand loyalty efforts to build direct relationships with customers.
  • Increased employee performance and job satisfaction to strengthen retention and engagement.
  • Helped with planning schedules and delegating assignments to meet coverage and service demands.
  • Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
07/2019 to 03/2020 ASM 3 Waffle House | City, STATE,
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
  • Rotated merchandise and displays to feature new products and promotions.
  • Walked through store areas to identify and proactively resolve issues negatively impacting operations.
  • Investigated market to identify seasonal trends and forecast consumer needs.
  • Maintained positive customer relationships by responding quickly to customer service inquiries.
  • Processed payments for credit and debit cards and returned proper change for cash transactions.
  • Reduced company expenditures and met budget targets by closely monitoring, tracking and controlling expenses.
  • Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
Education
Expected in to to Diploma | Five Points High, Five Points, AL, GPA:
Expected in to to Paralegal Studies | Kaplan University , Fort Lauderdale, FL, GPA:
Certifications
  • CNA - Certified Nurse Assistant
  • Area of certification, Company Name - Timeframe

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Resume Overview

School Attended

  • Five Points High
  • Kaplan University

Job Titles Held:

  • Lab Technician
  • Assistant Manager
  • ASM 3

Degrees

  • Diploma
  • Paralegal Studies

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