Lab Technician Resume Example

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Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000,
Professional Summary

Hard working Lab Technician with a twist of Customer Service/Sales Representative seeks a great Job!

Objective To secure a position with a well-established organization along with a stable environment that will lead to a long lasting relationship in the field of customer service and that will also enable me to use my strong organizational skills, educational background, and ability to work well with people.

Multi-talented lab technician consistently rewarded for success in planning and operational improvements. Experience in policy development and staff management procedures positively impacting overall morale and productivity.

Always finding ways to improve whether it be workflow design or just a new way of doing something for improvement.


Maintaining Store Appearance

Product Restocking

  • Retail Merchandising
  • Multi-tasking ability
  • Product knowledge
  • Adaptability
  • Inventory management
  • Coaching and mentoring
  • Cleaning procedures
  • Customer Relations
  • Cash register skills
  • Cleanliness
  • Good telephone etiquette
  • Cash Handling
  • Computer proficiency
  • Time management skills
  • Friendly demeanor
  • Basic math skills
  • Written and verbal communication
  • Customer direction
  • Payment processing
  • Documentation and reporting
  • Specimen handling
  • Quality control
  • Team management
  • Project organization
  • Forklift Operations
  • Stocking
  • Assembly and production
  • Relationship development
  • Operational improvement
Work History
11/2016 to Current Lab Technician General Mills, Inc. | Portsmouth, NH,
  • I have worked my way up 3 positions in short time.
  • With that being said I am cross trained in various positions and can jump in where and when needed.
  • I was responsible for 60k pounds and more of asphalt daily.
  • I am currently responsible for both short term and long term testing of material to where attention to details are very important whether it be weights and measurements or temperatures to ensure results are most accurate as possible.
  • Clear communication to both engineers and supervisors along with written results and testing printouts.
  • Keep track of inventory of hazardous and non hazardous materials and order as needed.
  • Oversaw items in inventory and reordered before supplies diminished.
01/2014 to 02/2015 Cashier Bed Bath & Beyond | San Diego, CA,
  • Opened register, managed cash drops, balance drawer accordingly, call customers for pickups, issues trouble ticket if needed for returned damaged item/s, clean and organize area, make deposit for pickup, answer phone and address it accordingly.
  • Porter/Warehouse: Organize warehouse, Unload and load trucks accordingly, assemble product and clean and take to showroom floor, make price tags for floor items, make sure floor is setup as required by plan.
  • Gram and move accordingly, properly tag items for product movement, assemble pallets and properly tag items for damage returns, ensure proper and current pop is on display, walk the store and clean what's needed and make sure proper 3ft clearance is available for customers when walking the floor.
11/1996 to 01/2015 Corporate Sales Representative Penn National Gaming | Charles Town, WV,
  • Received high volume of calls at one time taking large orders and providing important information to client varies ways such as by email, phone, fax and mail if needed.
  • Was responsible making sure individuals filtered calls and that and received them accordingly.
  • Other duties included verifying that every corporate boxed product was properly packaged before leaving store.
  • Job entailed making outbound calls to acquire new prospects/clients.
  • Exceeded all expectations which was required and in professional and timely manner.
  • Followed up with customers after completed sales to assess satisfaction and resolve any technical or service concerns.
  • Performed cold-calling and follow-ups with leads to secure new revenue.
  • 50 plus calls day.
11/2004 to 05/2005 Customer Service Phase 2/Etelecare Solutions | City, STATE,
  • While working for this company through its new transformation i work for two different as they call them 'PROJECTS' the first was Nextel and there i would receive calls from customers and companies alike inquiring about cell phones, plans, etc.
  • My job was to gather all information needed and to perform an accurate credit check then sale as much as i was fully able to.
  • And i did just that and that easily made me one of the top selling agents for Nextel.
  • When Nextel went overseas I went to the Sprint Project that was eight weeks training nine different systems and covered 22 different states and would sell cell phones as well as Cable, Home Phone Service as well as Internet ranging from dial up to High speed Internet.
  • Again I was able filter myself through the 100 specialists and place myself in the top ten Agents.
  • I also received various Management Certifications.
  • My position required superb and very detailed notes as well as accuracy and also notating accounts accordingly for the next agent/s to read.
Expected in Diploma | Capitol High School, , GPA:

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Resume Strength

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Resume Overview

School Attended
  • Capitol High School
Job Titles Held:
  • Lab Technician
  • Cashier
  • Corporate Sales Representative
  • Customer Service
  • Diploma

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