LiveCareer-Resume

Lab Tech resume example with 2+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
Summary

My objective is to become a valued member or your team and to learn every aspect of the company to help provide the best customer service I can and your customers expect.


Skills & Abilities


Call Center Representative versed in customer support in high call volume environments. Superior computer skills and telephone etiquette.

Customer Service Representative who maintains a high level of professionalism, patience and efficiency to minimize customer dissatisfaction and increase customer loyalty.

Highlights
  • High customer service standards
  • Troubleshooting skills
  • Energetic work attitude
  • Active listening skills
  • Strong organizational skills

Residential construction

Blueprint reading

Construction machinery operation

Strong communication skills

Detail-oriented

Friendly and hardworking

Tinting expertise

Frame repair specialist

Eyeglasses expert


  • Blueprint reading and interpretation
  • Customer service skills
  • Basic math skills
  • Computer literate
  • Customer service experience
  • Solid communication skills
  • Strong interpersonal skills
  • Strong organizational skills
  • Manual labor skills
  • Flexible work schedule
Accomplishments

Managed call flow with up to 20+ calls in queue per minute.


Key player on residential and commercial projects valued at more than $5,000,000.00


Completed 4 projects in 2 years, all on time and at or under budget.


Fulfilled all supervisory duties when Store Manager was on vacation.


Inventory Control

  • Restocked and organized items as necessary and as directed.
  • Purchasing
  • Maintained inventory of spare parts inventories and completed purchase requisitions as necessary.
  • Machine Repair
  • Detected machine malfunctions and problem-solved accordingly.
  • Repaired, maintained and replaced parts on dies.

Experience
Lab Tech, 11/2010 - 05/2013
St. Elizabeth Healthcare Covington, KY,
  • Lab tech, Eyemart express Phone XXX-455-1992 I was responsible for the manufacturing of prescription eye glasses, I also took on management duties by taking care of supply ordering, lens inventory paperwork and various other problems.Instructed patients on the proper care of eyeglasses and contact lenses.Wrote clear, detailed work orders and instructions for grinding lenses and fabricating eyeglasses.Heated, shaped and bent plastic and metal frames to adjust eyeglasses for clients.Confirms that frames were correctly built with facial and eye measurements and optical prescriptions.Maintained organized records of customer prescriptions, work orders and payments.
Customer Service Representative, -
Realtor.Com Scottsdale, AZ,

Unsure of exact employment dates.

I was responsible for answering incoming calls for cell phone activations, billing, and technical questions.

Collected customer feedback and made process changes to exceed customer satisfaction goals.

Provided accurate and appropriate information in response to customer inquiries.

Addressed customer service inquiries in a timely and accurate fashion.

Maintained up-to-date records at all times.


Customer Service Representative , -
Repay Holdings Corporation Dallas, TX,

Unsure of exact employment dates.

I was responsible for answering incoming call from customers wanting to make rental car reservations, including pricing, locations, and availability.

Provided accurate and appropriate information in response to customer inquiries.

Addressed customer service inquiries in a timely and accurate fashion.

Maintained up-to-date records at all times.

Properly directed inbound calls in phone queues to improve call flow.

Lab Tech, -
Us Oncology, Inc. Bensalem, PA,

Unsure of exact employment dates.

I was responsible for the manufacturing of lenses for eye glasses.

Instructed patients on the proper care of eyeglasses and contact lenses.

Wrote clear, detailed work orders and instructions for grinding lenses and fabricating eyeglasses.

Heated, shaped and bent plastic and metal frames to adjust eyeglasses for clients.

Confirms that frames were correctly built with facial and eye measurements and optical prescriptions.

I have a combined total of 6 years of experience with this company

Iron Worker/Steel Framer, -
KBP Enterprise City, STATE,

Unsure of exact dates of employment.

I was responsible for the erection of all red iron and steel framing on commercial buildings.

Built and disassembled scaffolds, bracing and barricades.

Completed indoor and outdoor residential and commercial construction projects.

Cut materials to specified sizes for installation using power saws and tile cutters.

Painted walls, exteriors and interiors of buildings and furniture using brushes, rollers and spray guns.

Assigned projects and tasks to employees based on their competencies and specialties.

Accurately provided status information on project progress to the project management.



Education
diploma: General, Expected in 1991
-
Bixby High School - Bixby, OK
GPA:

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Resume Overview

School Attended

  • Bixby High School

Job Titles Held:

  • Lab Tech
  • Customer Service Representative
  • Customer Service Representative
  • Lab Tech
  • Iron Worker/Steel Framer

Degrees

  • diploma

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