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Lab Assistant /Receiving Clerk / Warehouse/ Medical Records Resume Example

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LAB ASSISTANT /RECEIVING CLERK / WAREHOUSE/ MEDICAL RECORDS
Summary

Career Overview Core Strengths Accomplishments Self-motivated Medical Records Specialist with expertise in scanning and indexing medical records to correct chart. Desire to help and grow in any capacity.

Skills
  • Data entry
  • Telecommunication
  • Customer Service
  • ICD-9 coding experience
  • Client relations
  • Work well independently
  • Inventory coordination
  • Medical recordkeeping
  • Microsoft Office
  • Multitasking
  • Troubleshooting and diagnostics
  • Application support
  • Network administration
  • Software management
  • System diagnostics
  • Hardware updates
  • Network infrastructure updates
  • Specimen processing
  • Interpersonal and written communication
  • Specimen preparation
  • Clinical lab settings
Experience
09/2014 - CurrentLab Assistant /Receiving Clerk / Warehouse/ Medical RecordsCompany Name | City, State
  • Traveled to different clinical sites to review procedures.
  • Verified record copies before handing each over to check for and remove unnecessary details.
  • Entered patient insurance, demographic and health information into software and confirmed records.
  • Determined and implemented techniques to improve medical records retrieval process.
  • Streamlined day-to-day office processes to meet long-term goals.
  • Analyzed experimental data and interpreted results to draft reports of findings.
  • Enforced infection control and sharps disposal procedures to protect patients, co-workers and self.
  • Cleaned and sterilized lab area, tools and equipment.
  • Prepared and processed shipping documents, including work and shipping orders, route materials and bills of lading.
  • Rejected deliveries containing damaged items or shortages and corresponded with shipper to rectify issues.
  • Investigated inventory discrepancies to maintain recordkeeping validity.
01/2013 - 08/2014Project Manager, Warehouse SupervisorCompany Name | City, State
  • Monitored daily shipping, handling and receiving to promote smooth operations within warehouse.
  • Defined project plans and timelines, managed workflow and personnel and achieved completion deadlines on or before schedule.
  • Supervised scheduling for freight and package shipments and managed return and transfer procedures.
  • Forecasted, scheduled and monitored project timelines, personnel performance and cost efficiency .
  • Built strong community relations with subcontractors and vendors to optimize cost savings and complete timely preconstruction.
  • Reconciled accounting records, including shipping and receiving logs and purchase orders.
  • Modified and reconstructed project plans to better align with organizational objectives.
  • Led subcontractor meetings to convey project requirements, scope, milestones and regulatory compliance.
  • Drafted budgets, monitored warehouse costs and reduced expenses by 20%.
  • Collaborated with cross-functional teams to draft project schedules and plans.
  • Installed, set up and repaired devices and system components.
  • Coordinated trunk testing with phone vendors to troubleshoot possible problems.
  • Laid out cabling plans and ran through buildings to desired locations.
  • Established and modified networks and computers at businesses, schools, government buildings, medical facilities and homes.
  • Read and interpreted technical documentation in order to accurately configure equipment.
04/2012 - 01/2013Travel AgentCompany Name | City, State
  • Enhanced customer satisfaction ratings, researching travel options, negotiating rates, presenting best deals and resolving issues efficiently.
  • Sustained operational efficiencies, coordinating domestic/international customer travel accommodations while managing airfare, hotel bookings and rental car reservations.
  • Asked open-ended questions to best understand client needs and determine best travel offerings.
  • Handled travel arrangements for groups, couples, executives and special needs clients.
  • Took payments via credit and debit cards and handled all sensitive information with professionalism and discreteness.
  • Provided top quality control to eliminate downtime and maximize revenue.
  • Addressed client inquiries and resolved issues and complaints regarding various travel arrangements.
04/2008 - 01/2013Cashier, Customer Service ManagerCompany Name | City, State
  • Assisted with purchases, locating items and signing up for rewards programs.
  • Assessed departmental operations to determine areas for customer service improvement and support.
  • Operated cash register, collected payments and provided accurate change.
  • Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
  • Helped customers find specific products, answered questions and offered product advice.
  • Increased employee productivity by establishing and monitoring customer care performance indicators, service level metrics and goal achievement.
  • Welcomed customers, offering assistance to help find necessary store items.
  • Organized and managed sales center hiring, training and employee scheduling to maximize productivity.
  • Initiated development and implementation of customer service management training process.
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
  • Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
  • Supervised and coached sales managers and sales representatives while developing training strategies to boost profitability.
Education and Training
Some College (No Degree): Medical Billing And Coding
Simpsonville Job Corp | City
  • Minor in Medical Administration Assistant
Some College (No Degree): Computer Networking And Telecommunications
South Florida State College | City
  • Minor in Computer Programming
Certifications
  • Certified Medical Coder (CMC) -No Longer Active
  • Certified Medical Administrative Assistant (CMAA)-No Longer Active
  • CompTIA A+ Technician -No Longer Active
  • CompTIA Network+ -No Longer Active
  • CompTIA Security+ -No Longer Active
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Resume Overview

School Attended

  • Simpsonville Job Corp
  • South Florida State College

Job Titles Held:

  • Lab Assistant /Receiving Clerk / Warehouse/ Medical Records
  • Project Manager, Warehouse Supervisor
  • Travel Agent
  • Cashier, Customer Service Manager

Degrees

  • Some College (No Degree) : Medical Billing And Coding
    Some College (No Degree) : Computer Networking And Telecommunications

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