Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000,
Professional Summary

Reliable and highly accurate Lab Assistant/Phlebotomist focused on quality completion of all lab procedures under tight deadlines. Works well under pressure. Talented Assistant/Phlebotomist with excellent interpersonal skills with 17 years phlebotomy and 7 years lab assistant experience. Highly effective and knowledgeable in LabDaq, LabNexus, LabVantage, and TruMed. Also knowledgeable with software on the following laboratory instruments: Beckman AU 650, Horiba Pentra 80XL, and Provantage Urinalysis.

Reliable individual with skills and experience as Laboratory Technician. Smart and committed to job well done and offering exceptional drive.

Detail-oriented with experience at high-volume output labs. Skilled handling live-patient samples and maintaining laboratory equipment. Strong communication skills and talented working positively with scientific teams.

  • Data and statistical analysis
  • CLIA & OSHA compliance
  • Safe specimen handling
  • Lab testing and reporting
  • Phlebotomy knowledge
  • Lab equipment maintenance
  • Trained in HIPAA compliance
Work History
01/2015 to 06/2022 Lab Assistant St. Elizabeth Healthcare | Erlanger, KY,
  • Prepared specimens for testing and analysis.
  • Assisted with ordering supplies and equipment, calibrating instruments and preventive maintenance.
  • Managed specimen sample handling, receiving, storage and inventory.
  • Maintained lab by calibrating equipment and cleaning surfaces and items used.
  • Ordered supplies, obtained pricing and quotes, prepared purchase requests and maintained organized expense log.
  • Verified final products passed quality control standards before release.
  • Maintained current knowledge of developments in technical instrumentation.
  • Prepared samples for centrifugation, aliquoting and preserving sample integrity.
  • Prepared specimens for analysis and established proper chronological priorities in testing.
  • Demonstrated flexibility working in a fast-paced and ever-changing environment.
  • Safely prepared reagents, compounds and lab test solutions.
  • Assisted with support duties such as filling products, labeling products, testing samples and taking inventory.
  • Created and updated record of all supplies and equipment to monitor inventory.
  • Carefully reviewed test results for accuracy.
  • Performed diagnostic and therapeutic laboratory procedures.
  • Worked closely with lab staff on special projects.
  • Logged samples correctly into computerized tracking system.
  • Properly calibrated and adjusted malfunctioning equipment to achieve precise test results.
  • Demonstrated competence in collecting lab samples for testing.
  • Learned multiple molecular biological techniques.
03/2007 to 01/2015 Phlebotomist New England Sinai Hospital And Rehabilitation Center | Stoughton, MA,
  • Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
  • Centrifuged blood samples as outlined in clinical protocols.
  • Reviewed patient records for accuracy and completeness.
  • Tracked collected specimens by initialing, dating and noting times of collection.
  • Conducted venipunctures efficiently.
  • Packaged and shipped specimens to central lab daily.
  • Used personal protective equipment correctly to protect coworkers and patients.
  • Stocked phlebotomy cart or carrier with appropriate supplies.
  • Organized daily work based on collection priority.
  • Promoted mission, vision and values of organization and trained new clinical staff in phlebotomy procedures.
  • Followed established guidelines for reporting significant medical errors or unanticipated outcome in patient care.
  • Monitored patients for reactions and verified sample quality.
  • Completed proper sanitation and cleaning of equipment and work areas between patients.
  • Drew blood from veins by vacuum tube, syringe or butterfly venipuncture methods.
  • Handled insurance verification tasks using multiple software programs
  • Assisted with office procedures by monitoring patient flow, performing telephone screening and maintaining sample drug lists.
  • Spoke with patient to gather information for lab records, reduce fear or anxiety and optimize cooperation.
  • Maintained exam rooms by ordering supplies, transporting specimens, washing and packing instruments and changing solutions.
  • Protected patients by following infection control, sharps disposal and biohazardous waste disposal procedures.
01/2005 to 03/2007 Administrative Technician Forsyth County, Georgia | Cumming, GA,
  • Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
  • Assisted coworkers and staff members with special tasks on daily basis.
  • Managed filing system, entered data and completed other clerical tasks.
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
  • Volunteered to help with special projects of varying degrees of complexity.
  • Used Cerner software to prepare various correspondence, reports and other written material.
  • Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
  • Completed forms, reports, logs and records to quickly handle all documentation for human resources.
  • Continually sought methods for improving daily operations, communications with clients, recordkeeping and data entry for increased efficiency.
02/2002 to 03/2005 Secretary Conejo Valley Unified School District | Thousand Oaks, CA,
  • Entered data into system and updated customer contacts with information to keep records current.
  • Answered multi-line phone system and enthusiastically greeted callers.
  • Maintained daily report documents, memos and invoices.
  • Scheduled appointments and conducted follow-up calls to clients.
  • Created and updated records and files to maintain document compliance.
  • Provided onboarding and training for new support staff.
  • Maintained office supplies inventory by checking stock and ordering new supplies.
  • Provided clerical support to company employees by copying, faxing and filing documents.
Expected in 05/1989 High School Diploma | West Monroe High School, West Monroe, LA GPA:
  • Louisiana State Board of Medical Examiners-Laboratory Assistant-6/2015-current
  • American Society of Phlebotomy Technicians-Phlebotomy License-3/2004-current

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    School Attended

    • West Monroe High School

    Job Titles Held:

    • Lab Assistant
    • Phlebotomist
    • Administrative Technician
    • Secretary


    • High School Diploma

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