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Lab Assistant Resume Example

Resume Score: 80%

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Jamisha
Green
Professional Summary

I am 21 years old Entrepreneur and college student who loves to help and encourage people! I am very outgoing and love to dedicate my time to things I care about. Talented Entrepreneur adept at defining income plans, business strategies and team roles. Persuasive and bright manager with a history of engaging customers and building sustainable revenue streams for business longevity.

Motivated individual with strong work ethic and ability to work independently. Strong organizational and team collaboration skills with experience in improving processes.

Reliable Student with skills in leadership and commitment. Expert at leading and coordinating with others on Biology projects throughout history of academic excellence. Dedicated to working until projects are completed and meeting highest standards.

Skills
  • Credit card processing
  • Complaint resolution
  • Inbound and Outbound Calling
  • Order Fulfillment
  • Good listening skills
  • Medical terminology knowledge
  • Money handling abilities
  • Sales
  • Product and Service Sales
  • Cash Handling
  • Upselling
  • Professional demeanor
  • Adapt to diverse groups
  • Excellent people skills
  • Multi-tasking strength
  • Relationship building
  • Exceptional Customer Service
  • Problem-solving skills
  • Client Service
  • Hospitality service expertise
  • Performance improvement
  • Item promotion
  • Upselling techniques
  • Leadership
  • Responsible
  • Detail-oriented
Education
Georgia Gwinnett CollegeCity, StateExpected in 08/2022BS: Biology
Certifications
  • CPR License - August 2020-2022
Work History
Company Name- Lab Assistant
City, State05/2019 - 01/2020
  • Maintained lab by calibrating equipment and cleaning surfaces and items used.
  • Followed safety procedures when handling and disposing of hazardous chemicals.
  • Prepared specimens for analysis and established proper chronological priorities in testing.
  • Carefully reviewed test results for accuracy.
  • Managed specimen sample handling, receiving, storage and inventory.
  • Identified abnormal test results and referred to Clinical Laboratory Scientist for further review.
Company Name- Customer Service Representative
City, State06/2018 - 08/2018
  • Assisted customers with setting appointments, shipping and special order requests, and arranging merchandise pick-up at other locations.
  • Cultivated customer loyalty, promoted repeat customers and improved sales.
  • Communicated with vendors regarding back order availability, future inventory and special orders.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Provided primary customer support to internal and external customers in fast-paced environment.
  • Responded to customer requests for products, services and company information.
  • Educated customers on promotions to enhance sales.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Regularly exceeded daily sales and product add-on quotas.
Company Name- Server
City, State09/2015 - 12/2017
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
  • Monitored guests for intoxication and immediately reported concerns to management, contributing to safe and welcoming environments for all patrons.
  • Worked with POS system to place orders, manage bills and handle complimentary items for dissatisfied customers.
  • Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
  • Created orders, documented special requests and followed up with kitchen personnel to foster top-quality service and minimize complaints.
  • Kept register accurate through correct billing, payment processing and cash management practices.
  • Checked identification to enforce age regulations for alcoholic beverages.
Company Name- Temporary Worker
City, State02/2017 - 03/2017
  • Remained focused and clear-headed in high-pressure crisis situations.
  • Assisted patients with mobility needs, including moving to and from beds, organizing wheelchairs and preparing assistive devices.
  • Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
  • Helped patients effectively manage routine bathing, grooming and other hygiene needs.
  • Observed or examined patients to detect symptoms that required medical attention such as bruises, open wounds or blood in urine.
  • Explained medications and side effects to patients, family members and caregivers, and thoroughly reviewed physician-ordered tests.
  • Utilized customized patient teaching tools to support patients.
  • Supported patients in maintaining prescribed regimen of care.
  • Strictly adhered to all HIPAA regulations.
  • Completed patient medical history and maintained treatment records.
Affiliations

Member of biology club

Member of Minority Association of Premedical

Students- MAPS

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Resume Overview

School Attended

  • Georgia Gwinnett College

Job Titles Held:

  • Lab Assistant
  • Customer Service Representative
  • Server
  • Temporary Worker

Degrees

  • BS : Biology

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