lab assistant resume example with 1+ years of experience
Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
Summary
Diligent Laboratory Assistant professional skilled in collecting and interpreting data obtained through experimentation. Maintains detailed and comprehensive laboratory notebooks and keeps operation in full compliance with standards. Meticulous, accurate and thorough with great problem-solving abilities. Compassionate laboratory technician trained to handle issues and remain level-headed at all times. Offering drive to work hard and serve as valued employee.
Skills
- Quality control procedures
- Specimen handling protocols
- Lab equipment calibration
- Test results interpretation
- Sample checking
- Excellent lab practices
- Equipment management
Education and Training
Clayton High School Saint Louis, Expected in 05/2021 ā ā High School Diploma : - :
Experience
St. Elizabeth Healthcare - Lab Assistant
Williamstown, KY, 05/2022 - 08/2022
Williamstown, KY, 05/2022 - 08/2022
- Sanitized workstations and instruments to avoid cross-contamination.
- Prepared laboratory equipment and instrumentation required for tests, research, process or quality control.
- Recorded and reported test results accurately according to established procedures.
- Organized lab test solutions, compounds and reagents.
- Produced and submitted laboratory documents and reports per compliance requirements.
- Demonstrated testing procedures and equipment to new laboratory personnel.
- Participated in team collaboration initiatives to plan for company's future growth.
- Enhanced senior staff productivity by managing various support-related tasks.
- Managed lab work smoothly and with reliable accuracy to meet regulatory and operational demands.
- Maintained inventory and equipment and placed orders for laboratory supplies.
- Designed assays, scheduled and coordinated laboratory work and executed research tasks.
- Collected, labeled and stored lab samples according to laboratory specifications.
Liberty Mutual - Customer Service Representative
Salt Lake City, UT, 05/2021 - 03/2022
Salt Lake City, UT, 05/2021 - 03/2022
- De-escalated problematic customer concerns, maintaining calm, friendly demeanor.
- Educated customers on special pricing opportunities and company offerings.
- Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
- Assisted customers with making payments or establishing payment plans to bring accounts current.
- Fielded customer complaints and queries, fast-tracking them for problem resolution.
- Provided outstanding service to new and long-standing customers by attending closely to concerns and developing solutions.
- Consulted with customers to resolve service and billing issues.
- Informed customers about billing procedures, processed payments and provided payment option setup assistance.
- Escalated customer concerns, issues and requirements to supervisors for immediate rectification.
- Made outbound calls to obtain account information.
- Set up and activated customer accounts.
- Trained new hires on products and services, best practices and protocols to reduce process gaps.
- Mentored new employees on procedures and policies to maximize team performance.
- Relayed customer feedback to cross-functional teams to improve products and services.
- Exceeded company productivity standards on consistent basis.
Hibbett Sports, Inc. - Sales Associate
Brownwood, TX, 11/2020 - 06/2021
Brownwood, TX, 11/2020 - 06/2021
- Collected payments and provided accurate change.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Helped customers find specific products, answered questions and offered product advice.
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
- Sold various products by explaining unique features and educating customers on proper application or usage.
- Built and maintained relationships with peers and upper management to drive team success.
- Reviewed files, recordings and other documents to obtain information to respond to requests.
- Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
- Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
- Answered product questions with up-to-date knowledge of sales and promotions.
- Built trusting relationships with customers by making personal connections.
- Assisted teammates with sales-processing tasks to meet daily sales goals.
- Used technology resources to assist customers in locating and selecting items.
- Engaged customers in friendly, professional dialogue to determine needs.
- Met merchandise processing standards and maintained organized and accessible work area.
- Worked with fellow sales team members to achieve group targets.
- Adhered to company initiatives and achieved established goals.
- Answered customer questions, shared product knowledge and researched pricing and availability.
- Interacted with customers to understand particular needs and identify products and services best suited to helping in achieving goals.
- Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
- Listened to customers to understand needs and refer to optimal services.
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Resume Overview
School Attended
- Clayton High School
Job Titles Held:
- Lab Assistant
- Customer Service Representative
- Sales Associate
Degrees
- High School Diploma
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