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Lab Administrator Resume Example

Resume Score: 80%

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LAB ADMINISTRATOR
Professional Summary

I enjoy taking on challenging objectives in order to achieve remarkable results. I am versed in EHR, HIPPA , Credentialing, Working with third party insurance, as well as Quality Assurance. Expert Billing Supervisor successful at operating department in an efficient and accurate manner. Knowledgeable about invoicing, payment processing and account reconciliations. Ready to offer expertise and 35 years' experience to my new employer. Well-trained Medical Office Manager offering vast experience in medical operations, excellent interpersonal communication skills and the organizational savvy to run a hospital facility smoothly. Internal control management Chest pain management Budget administration Medical laboratory procedures Team leadership Records maintenance Staff development Diagnostic tools Risk assessment Medicaid management information Problem-solving systems Corporate tax planning Acute care expertise Federal/State tax preparation Minor surgery assistance awareness Superior attention to detail Seasoned in medical clinical Individual tax returns procedures Self-motivated professional Payment processing Strong communication skills Emergency Medical Technician (EMT) Delinquent account management certification Financial management Scheduling ICD-9 forms Energetic Practice Manager offering wealth of experience in patient relations and personnel management. Well-versed in inventory control and supply ordering. Looking for exciting role managing busy medical/dental practice. Forward-thinking professional bringing more than 15 years of experience working for fast-paced physician practices. Exceptional success driving financial improvements and revenue increases for large specialty practices. Astute professional highly skilled in scheduling, training and managing busy medical practices. Talented individual with years of experience in payroll administration and new employee mentoring. History of positive management resulting in improved operations and employee retention. Highly communicative Medical Practice Manager with a background recommending methods to lower overhead costs and improve efficiency. Detail-oriented professional with exemplary skills in alleviating customer issues with tact and handling insurance company disputes. Promoting great leadership and decision making skills. Experienced Practice Manager successful at handling payroll administration and patient relations for over 6-physician practice. Promotes business development and community profile by developing positive rapport with patients and handling marketing activities. Successful forging partnerships with hospitals and specialty practices to extend patient care reach. Organized Medical Practice Manager with high degree of professionalism and ethical conduct. Enthusiastic professional fostering positive relationships between staff members and patients. Goal-driven Healthcare Administration professional well-versed in recruiting, training and managing employees to provide exceptional resident services. Highly organized and hardworking with excellent planning and program management skills.

Skills
  • BILLING/ CPT Coding ICD10, EMR and other various medical software programs (10+ years)
  • EMT (10+ years)
  • MAINTENANCE (10+ years)
  • FINANCIAL MANAGEMENT (10+ years)
  • Medical Manager (10+ years)
  • Medical Terminology (10+ years)
  • Medical Billing
  • Medical Coding
  • Medical Office Experience
  • Anatomy Knowledge
  • ICD-9
  • Physiology Knowledge
  • General Ledger Accounting
  • Practice Management
  • Healthcare Management
  • Insurance Verification
  • Assessments
  • Human Resources Skills: Compensation and Benefits — Highly Proficient
  • October 2019
  • Knowledge of compensation and benefits programs.
  • Full results: Highly Proficient
  • Medical Billing — Highly Proficient
  • February 2020
  • Understanding the procedures and forms used for medical billing.
  • Full results: Highly Proficient
  • Supervisory Skills: Interpersonal Skills — Familiar
  • October 2019
  • Maintaining productive team relationships by identifying conflict and settling disputes.
  • Full results: Familiar
  • Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued
  • Development in any professional field.
  • Additional Information
  • SKILLS Expert in QuickBooks Pro Healthcare billing
  • MS Office Suite Patient evaluation
  • Accounting, Benefits, Interpersonal Skills, CRM, Dependable, Financial, General office duties, Interpretation, Medical Billing, Office, Payroll, Progress, QuickBooks Pro, Safety, Answering phones, Workshops
  • Accounts receivable, BILLING, Conferences, Clients, Documentation, Reporting, Hiring, Inventory management, Medical Manager, Neat, Personnel, Purchasing, Receptionist, Supervisory, Telephone
  • Accounts, Budgets, Conflict resolution, Client, Due diligence, Financial statements, Human Resources, Inventory, Medical Terminology, Next, Policies, Quality, Reconciling, Supervisory Skills, Phone
  • Receivable, Clerical, Counseling, Data entry, Fast, Forms, ICD-9, Invoicing, Medisoft, Nursing, Problem resolution, Quality Assurance, Recruitment, Teaching, Troubleshooting
  • Administrative, Closing, CPR, Database, Filing, Front office, Ink, Legal, Meetings, Oracle, Processes, Quality control, Reporting, Teamwork, Word processing
  • Balance sheet, Coaching, CPT Coding, Databases, FINANCIAL MANAGEMENT, General Ledger, Insurance, Managing, MS Office Suite, Organizational, Coding, Quality Improvement, Researching, Technician, Workflow
  • Medical personnel recruitment
  • Electronic health records
  • File and record management
  • Referral management
Work History
11/2018 to 05/2020Lab AdministratorNDX Dental Art Lab | Lansing, MI
  • I oversaw the lab of over 70 employee's in the absence of the Manager .
  • Recruited, hired and coached employees to offer high-quality, cost-effective care to all residents.
  • I am responsible for accounts receivable, H/R, Safety and Compliance, OSHA, S & R employee's specifically, managing the Fleet of automobile leases, maintaining payroll, time cards, daily lab reports, reconciling old accounts, General Ledger entries, Oracle, dealing with corporate office and officer's from all branch's within.
  • I pride myself in being diplomatic to achieve desired outcome's through the soundest way.
  • Implemented best practice standards for billing resulting in substantial reduction of accounts receivable delays.
  • Generated and reviewed incident reports, including employee write-ups, actualizing appropriate corrective action plans to mitigate ongoing and potential situations.
  • Conducted routine facility inspections, identifying areas needing improvement and eliminating hazards posed to staff and residents for continued compliance with associated regulations.
  • Produced monthly financial reports like income statements, balance sheets and cash flow statements for presentation to board of directors.
  • Organized and facilitated department head meetings weekly, discussing current census, admissions and discharges and residents' Medicaid applications.
  • I absolutely love and thrive in a fast paced environment like this one, and enjoy tremendously adding positivity to productivity.
  • Unfortunately, Coved 19 claimed my position.
  • I am happy to find a new position with a challenging, and fulfilling job.
  • Looking forward to my next chapter.
10/2018 to 12/2018Medical Billing and Coding InstructorWashtenaw Community College | Ann Arbor, MI
  • Teaching current medical billing and coding practices.
  • Observed and evaluated students' work to determine progress, provide feedback and make suggestions for improvement.
  • Provided instructional handouts, texts, audiovisual aids and other materials to facilitate learning.
  • Delivered exceptional level of service to each customer by listening to concerns and answering questions.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
08/2000 to 06/2014Medical Practice Manager/OwnerAdvantage Health Clinic, For Men, inc | Marshall, MI
  • Trained interns and newly hired team members on office procedures and the computer system.
  • Provided outstanding support to the entire staff which helped improve the process flow and boosted efficiency.
  • Developed close working relationships with front office and back office staff.
  • Ordered all office supplies and kept a check on inventory levels.
  • Supervised a team of 6-8 office personnel.
  • Developed policies and procedures for effective practice management.
  • Ensured that the entire office and waiting areas were kept clean, neat and free of debris.
  • Communicated closely with patients, ensuring their medical information was kept private.
  • Addressed and remedied all patient or team member issues.
  • Ensured compliance with OSHA and HIPAA regulations.
  • Liaised between patients and physicians to ensure patient comprehension of treatment plans.
  • Developed patient care plans, including assessments, evaluations and nursing diagnoses.
  • Interpreted and communicated new or revised policies to staff.
  • Participated in unit-based Quality Assurance Program.
  • Used Medisoft to schedule and manage patient appointments.
  • Effective counseling in health maintenance and disease management.
  • Managed various general office duties such as answering multiple telephone lines, completing insurance forms and mailing monthly invoice statements to patients.
  • Conducted monthly patient case conferences, in-services and staff meetings to educate staff and facilitate good communication.
  • Authorized drug refills and provided detailed prescription information to pharmacies.
  • Maintained all confidential personnel files, license and CPR compliance records.
  • Followed infection control procedures.
  • Reviewed documentation for compliance with requirements and accuracy of information.
  • Processed monthly reports for department performance.
  • Achieved high staff morale and retention through effective communication, prompt problem resolution, proactive supervisory practices and facilitating a proactive work environment.
  • Certified that equipment and supplies were properly maintained for quality patient care and safety.
  • Trained new staff on quality control procedures.
  • Managed and directed fiscal operations, including planning budgets, authorizing expenditures, accounting, establishing service rates and coordinating financial reporting.
  • Communicated effectively with staff members, physicians and patients, employing active listening and interpersonal skills.
  • Oversaw fiscal operations, including accounting, budgeting, authorizing expenditures and financial reporting.
  • Assessed processes and procedures, complying with OSHA and HIPAA regulations.
  • Implemented onboarding for new employees, which enabled each to effectively learn tasks and job duties.
  • Ordered all office supplies and kept check on inventory levels.
Education
Emergency Medical Technician in Emergency Medical TechnicianNorth Western Michigan College, Traverse City, MI
Associate of Science | State FirefighterNW Michigan College, Traverse City, Mi
  • Received Full re-imbursement for schooling with a 3.5 or higher
  • **Not an Associates Degree, no other options***
Associate of Science | Advanced Emergency Water RescueGrand Traverse Sheriffs Department, Traverse City, MI

Intensive water rescue training on our frozen great lakes, in blizzards. We were assisted by divers under the ice, and random ice holes. Also performed water rescue simulation at the local YMCA

Associate of Science | Advanced First Aid And CPRAmerican Red Cross, Traverse City, MI

Hired to teach this class to local Sheriff's Departments, local high schools and evening classes for the general public.

Willing to relocate: Anywhere
Additional Information
  • Willing to relocate: Anywhere, Authorized to work in the US for any employer
Equine enthusiast with a love for kayaking, walking in the woods, enjoying time with my partner .

Semi - retired with a very successful breeding, showing, and training facility.

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Resume Overview

Companies Worked For:

  • NDX Dental Art Lab
  • Washtenaw Community College
  • Advantage Health Clinic, For Men, inc

School Attended

  • North Western Michigan College
  • NW Michigan College
  • Grand Traverse Sheriffs Department
  • American Red Cross

Job Titles Held:

  • Lab Administrator
  • Medical Billing and Coding Instructor
  • Medical Practice Manager/Owner

Degrees

  • Emergency Medical Technician in Emergency Medical Technician
    Associate of Science | State Firefighter
    Associate of Science | Advanced Emergency Water Rescue
    Associate of Science | Advanced First Aid And CPR

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