Enthusiastic Korean translator who is eager to contribute to team success through hard work, attention to detail and excellent time management skills. Clear understanding of current computer software and technology and training in managerial duties from military to retail. Motivated to learn, grow and continue to work toward perfection in Korean language skills.
Skills
Proficiency in MS Excel
Trained in Korean Language
Superior verbal skills
Cultural communications
Team management
Relationship development
Problem resolution
Project organization
MS Office
Business operations
Meeting leadership
Report writing
Schedule Organization
Work History
Korean Linguist, 03/2017 to 06/2020 Leidos Holdings Inc. – San Diego, CA,
Worked alone and alongside teams in Korean translation and transcription efforts for the US Navy.
Reviewed work of other linguists for accuracy of content and quality of written expression.
Enhanced collaboration between team members by preparing meeting materials and taking clear notes to distribute to stakeholders.
Coordinated, scheduled and arranged meeting and travel calendars, including business and social events.
Kept physical files and digitized records organized for easy updating and retrieval by authorized team members.
Interacted with customers professionally by phone, email or in-person to provide information and directed to desired staff members.
Worked with upper management to complete complex projects on tight budgets within specific timelines.
Delivered expert clerical support by efficiently handling wide range of routine and special requirements.
Organized weekly staff meetings and logged minutes for corporate records.
Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
Assisted with event planning, including associated travel and logistical arrangements.
Office Assistant, 08/2016 to 03/2017 American Golf Corporation – La Mirada, CA,
Opened and properly distributed incoming mail to promote quicker response to client inquiries.
Kept physical files and digitized records organized for easy updating and retrieval by authorized team members.
Interacted with clients professionally by phone, email or in-person to provide information and directed to desired staff members.
Kept business, client and financial records current and accurate to stay on top of changing information and avoid lost data.
Processed payments and documented account changes for financial accuracy and transparency.
Oversaw automated tracking and documentation of data, client correspondence and office operations.
Developed and maintained spreadsheets in Excel to track and chart information such as employee hours and requested days off.
Supported office workers, nurses, and clients alike with effective correspondence management, document coordination and customer relations.
Delivered expert clerical support by efficiently handling wide range of routine and special requirements.
Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
Sorted and distributed office mail and recorded incoming shipments for corporate records.
Managed Excel and Google Sheets databases converting complex data into easy-to-interpret data.
Maintained clean reception area to promote positive, professional environment for all stakeholders, including nurses and clients.
Welcomed office visitors warmly and alerted staff to arrivals of scheduled appointments.
Organized, stored and retrieved files to enhance daily operations and support customer needs.
Organized all new hire, security and temporary paperwork.
Retail Keyholder, 06/2016 to 01/2017 Lively – Boston, MA,
Researched issues to obtain appropriate answers to customer inquiries.
Answered questions about store policies and concerns to support positive customer experiences.
Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
Maintained clean, adequately stocked and organized store by streamlining daily operations and introducing new procedures.
Kept orderly and accurate accounting records by monitoring sales documentation.
Assisted customers with locating and choosing merchandise in any store department.
Walked through department multiple times each shift to evaluate and correct issues such as cleaning and stock replenishment needs.
Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
Kept close eye on department employees and customers to assess theft risks and maintain loss prevention goals.
Marked-down clearance items and relocated merchandise to proper store areas.
Implemented daily operating procedures to keep store clean, adequately stocked and well-organized.
Opened and closed store independently when needed and prepared nightly bank drop for manager.
Educated customers on promotions to enhance sales.
Trained new associates on cash register operations including opening, conducting customer transactions and balancing drawer.
Met and exceeded upsell goals by highlighting target merchandise with strategic promotional approaches.
Decreased inventory shrinkage, drive-off and daily cash discrepancies by closely monitoring daily operations.
Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
Cook, 05/2014 to 06/2015 Good Shepherd Hospice – Port Jefferson Station, NY,
Changed and sanitized all cutting boards, benches and surfaces between tasks to avoid cross-contamination.
Maintained well-stocked stations with supplies and spices for maximum productivity.
Verified proper portion sizes and consistently attained high food quality standards.
Instructed new staff in proper food preparation, storage, use of kitchen equipment, sanitation and safety.
Prepared identical dishes numerous times daily with consistent care, attention to detail and quality.
Prepared cooking supplies, ingredients and workstations during opening and closing procedures to maximize efficiency.
Assisted customers in placing special orders for large-scale events such as weddings and birthday parties.
Received food orders from cashiers and cooked items quickly to complete entire order together and serve hot.
Sanitized kitchen surfaces and equipment by cleaning grills, griddles, ovens and fryers
Education
Certificate: Korean Language And Culture, Expected in 10/2018 Defense Language Institute - Monterey, CA GPA:
High School Diploma: General Studies, Expected in 05/2015 Holcomb High School - Holcomb, MO GPA:
in Progress: General Studies, Expected in Southeast Missouri State University - Cape Girardeau, MO GPA:
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