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Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
Summary

Sociable worker skilled at operating in fast-paced environments with demanding objectives for sales, service and quality. Enthusiastic team player successful at multitasking and delivering friendly, prompt service to all customers and fellow workers. Well-versed in maintaining clean and orderly areas, as well as maintaining a comfortable an functional work environment around me. Dedicated emloyee with strong background helping with customer orders, cooking and store cleanliness. Tirelessly completes demanding work in high-volume settings. Service-oriented, punctual and hardworking with excellent people skills.

Skills
  • Able to Lift 30 Pounds
  • Warm and Friendly
  • Service-Oriented
  • Interpersonal Relationships
  • Teamwork and Professionalism
  • Customer Service
  • Professional Service Standards
  • Cleaning and Sanitizing
  • Fast Learner
  • Adaptable and Flexible
Experience
Kitchen Worker, Bartender, and Server, 08/2021 - Current
Wallaby's Bar And Grille City, STATE,
  • Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
  • Cleaned utensils, dishes and glasses for customer use.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Observed food handling and sanitation procedures to safeguard against foodborne illnesses.
  • Cross-trained in other kitchen positions to support team and meet customer needs.
  • Stored perishable food items in freezer or refrigerator to protect from spoilage.
  • Satisfied customers by topping off drinks and anticipating condiments, napkins and other needs.
  • Followed recipes and customer requests to prepare high-quality, delicious meals.
  • Recommended food and drinks to patrons based on preference, pairings and special promotions.
  • Promoted desserts, appetizers and specialty drinks to optimize sales.
  • Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.
  • Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
  • Prepared salads, appetizers and garnishes to assist kitchen staff.
  • Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
  • Poured wine, beer and cocktails for patrons.
  • Provided exceptional service to high volume of daily customers.
  • Handled complaints, settled disputes and resolved customer conflicts.
  • Managed day-to-day restaurant operations with focus on quality and meeting customer expectations.
Cashier and Cook, 06/2016 - 08/2019
Casey's General Store City, STATE,
  • Processed cash and credit payments for gasoline, food and other merchandise.
  • Cleaned store inside and out, straightened displays and maintained neat and inviting atmosphere for optimum customer satisfaction.
  • Checked customer ages before cigarette or alcohol purchases and allowed sale only if within legal age limits.
  • Counted cash in sales stations at shift beginning and verified enough cash to make change for customers.
  • Monitored self-service gasoline pumps, helping customers as needed.
  • Managed in-store food and general merchandise inventory, stocked goods and documented low stock levels.
  • Interacted with vendors regarding incoming products, unpacked cases, verified pricing and stocked merchandise.
  • Enforced store security procedures and prevented merchandise loss via keen attention to detail and video monitors.
  • Contacted service technicians when gas pumps malfunctioned and labeled non-functioning pumps to prevent customer use.
  • Trained [Number] new cashiers and supervised work during training period.
  • Assisted management with product display ideas and implemented new displays and initiatives toward greater customer accessibility and increased sales.
  • Processed payments via cash, credit and debit cards and counted back change to customers to avoid cash drawer errors.
  • Attended to gas spills and accidents promptly and according to established guidelines.
  • Inspected identification to determine proper age of customers for alcohol and cigarettes.
  • Greeted customers promptly and responded to questions.
  • Maintained work area in clean and neat manner.
  • Complied with cash handling procedures to meet regional cashier variance policy.
  • Welcomed customers, offering assistance to help find store items.
  • Cleaned and stocked front end areas, including register changing tapes and ribbons.
  • Processed customer payments quickly and returned exact change and receipts.
  • Kept check-out areas clean, organized, and well-stocked to maintain attractive store.
  • Built and maintained productive relationships with employees.
  • Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
  • Kept store operations efficient and tasks current by carrying out daily store opening, closing and shift change actions in full.
  • Built pizzas using proper amount of dough and quantities of toppings according to specifications.
  • Organized food preparation stations and regularly replenished supplies.
  • Prepared food items such as deli and hot sandwiches to meet customer orders.
  • Assisted customers, including answering questions and preparing orders.
  • Maintained consistent quality and high accuracy when preparing identical dishes every day.
  • Stocked freezers and refrigerators to maintain adequate supply of ingredients and products.
  • Stocked and managed inventory items using First-In First Out (FIFO) method to use products prior to expiration and reduce food waste.
  • Created [Number] pizzas per shift by topping pizzas with ingredients per customer orders.
  • Modified standard recipes to account for ingredient issues, customer requests or substitutions for allergen concerns.
  • Supervised kitchen staff and applied positive reinforcement, promoting pleasant working environment.
  • Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.
  • Operated large-volume cooking equipmen to grill, bake and fry food items for customers.
  • Maintained clean, well-organized and properly sanitized front counter area to greet customers.
  • Completed efficient store opening and closing procedures each day.
  • Kept customer and food preparation areas clean and well-organized.
Housekeeper and Meal Assistant for Assisted Living, 11/2012 - 07/2015
Pearl Valley Rehab City, STATE,
  • Vacuumed floors and dusted furniture to maintain organized, professional appearance at all times.
  • Interacted pleasantly with clients and guests when performing daily duties.
  • Dusted ceiling air conditioning diffusers and ventilation systems to improve airflow.
  • Requested maintenance orders to fix non-working equipment and address room damage.
  • Built strong and trusting rapport with clients and loved ones.
  • Prepared food and helped patients eat to support healthy nutrition.
  • Scrubbed pots, pans and trays by hand or cleaned using industrial washing machine.
  • Replaced clean utensils in storage bins for easy access.
  • Maintained assigned areas to keep organized and clean by mopping floor.
Education and Training
High School Diploma: , Expected in 05/2017
-
Southeast Valley High School - Gowrie, IA
GPA:
Associate of Arts: Elementary Education, Expected in 04/2019
-
Iowa Central Community College - Fort Dodge, IA
GPA:
Bachelor of Science: Elementary Education, Expected in
-
Iowa State University - Ames, IA
GPA:

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Resume Overview

School Attended

  • Southeast Valley High School
  • Iowa Central Community College
  • Iowa State University

Job Titles Held:

  • Kitchen Worker, Bartender, and Server
  • Cashier and Cook
  • Housekeeper and Meal Assistant for Assisted Living

Degrees

  • High School Diploma
  • Associate of Arts
  • Bachelor of Science

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