As a Kitchen Designer for two years, I developed exceptional design instinct and learned to be attuned to the varying tastes of customers and how it relates to the overall look, feel and function of their kitchen. Presently, I am seeking to re-enter the workforce in the field of Visual Merchandising by utilizing my knowledge of Marketing, virtual design and retail consumer behavior.
Responsible for pursuing and developing new business, and maintaining retail client accounts. Account segments include: design, strategic pricing, management of jobs and presentation packages. Performed on-site measurements to ensure accuracy of kitchen or bathroom design. Fostered a working knowledge of kitchen design and current trends, as well as job management processes that include double checks, job status reports, customer sign offs and billing of jobs. Followed consistent communication guidelines and follow up with customers, team members, vendors, driver and manager. Worked with showroom coordinator to maintain look and appearance of retail showroom.
Utilized design expertise and product knowledge to facilitate multiple sales from all Home Depot departments.
Assessed customer needs, guided customer decisions, evaluated scope of project, integrated information into a design layout, and resolved issues. Designed functional and aesthetically pleasing kitchens and bathrooms with the use of 20 20 kitchen design software based on measurements provided by the customer. Served as professional point of contact for the customer and/or contractor.
Met IKEA merchandising standards by maintaining visual displays. Assisted customers in the kitchen planning process by providing accurate designs and detailed layout solutions. Utilized working knowledge of IKEA range of products, product benefits and information to ensure each customer with and instant gratification. Cooperated with co-workers in all departments to provide customers with the best possible experience and drive sales throughout the store.
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