My customer service experience includes working and speaking with customers on a daily basis about a product, figuring out their needs and resolving issues with an item, service, or general inquiries. Most of my experience is in food service this includes making subs or specialty sandwiches for a deli, kitchen prep, waitressing, cashier, and cleaning. I have also worked as an inventory specialist/ cashier/ stocker at The Home Depot. My ability to be knowledgeable about several different parts of a business whether it pertains to food or a warehouse full of home supplies; I am able to float and willing to work with no complaints on different tasks. I enjoy helping people find what they need and feel fulfilled when a customer is satisfied. Studio Art Printmaking This is the University I have most of my credits in. I have about 2 years left of school at a rate of 6 hrs a semester. I have 3 classes left in my core studio printmaking degree, as well as, a few miscellaneous, basics to cover. I have been off and on in school to care for my family. This is where I have knowledge of Photoshop, Illustrator, and InDesign and could be a benefit to your business as a advertising tool or marketing campaign. I am very creative and can come up with unique logos, stickers, business cards, fliers, etc. with the proper technology and equipment.
Ability to work in different parts of a Food Service knowledge
business. food handling regulations
Quickly learn rules and instruction. sanitation
A great problem solver portions
Always willing to help prep work(large or small)
Creative Marketing food waste management
Relate to the customers training new employees
Always want to learn something new large catering orders
Microsoft Word(Advanced) buffet set up
Powerpoint(Advanced) talking to customers
Excel (Beginner) taking food or drink orders
Photoshop(Intermediate) POS System
Illustrator(Intermediate) Home improvement knowledge
Ordering out of stocks
stock shelves with product
lift up to 60 lbs.
unload 15-20 pallets a night
Call Center Experience
Kitchen/ Cashier07/2012Druthers Cafe and CateringSan Antonio, TX
Prep cold lines in the early morning with veggies, meats, and cheeses, put out necessary knives,.
spreaders, and scoops for proper portioning, waste management by throwing scraps into a bucket.
and weighing the contents at the end of the day, grill experience, make egg salad mix fresh every.
morning, fresh bread check, make tacos and breakfast sandwiches, take delivery and pick up orders,.
Waitress03/2008 to 08/2009Cedars CafeSan Marcos, TX
2004 make large caters up to 120 sandwiches a day, deliver caters and set up, take orders out to customers, ticket timing, take customer orders up front and cash them out, clean and sanitize cutting boards and knives, bus tables, clean the kitchen and wash the dishes at the end of the day.
Take customers food orders, serve them food, hookah, smoothies, Turkish coffee, set up buffet, count till, and clean the restaurant at the end of a shift.
Inventory/ Cashier/ StockerThe Home DepotSeguin, TX
Inventory: Price Changes, label out of stocks on the physical location and in the computer system, move product according to price changes or new product lines, clearance items, set up new end caps, and order product.
Cashier: Greet customers, check out their purchases, tax exemption knowledge, sell credit cards, and count the till.
Stocker: Stock shelves with product, knowledge of all the different departments, where the product goes, and what it is, lift up to 60 plus lbs, unload at least 15 to 20 pallets a night, and clean and sweep the whole store of pallets, wrap, and excess trash.
On the side I have knowledge of how to measure and cut electrical wire, key making, and basic knowledge of all the departments in the store.
Customer Service RepresentativeBoost Mobile Inbound Call CenterEdinburg, TX
Answer customer service calls about their boost mobile phones, data entry, problem solving, activate.
or deactivate phones, troubleshoot issues over the phone with step by step instructions, and report.
stolen or lost phones.
Receptionist/ Sales RepresentativeHairworks SalonChandler, AZ
Answer phone calls, make appointments, greet customers, cashier, organize paperwork, have.
customers sign waivers for perm or color, help customers decide on a particular haircut, payroll, sell.
hair products, wash towels, dust and clean store.
SubmakerQuiznos SubVisalia, CA
Make subs, prep veggies, meats, cheese, restock shelves and cold line, greet customers, catering,.
wash dishes, and clean the store.
Education and Training
High School DiplomaEdinburg High SchoolEdinburg, TX, USA
South Texas CollegeMcAllen, TX, USABasics
I was going to fulfill my basics and start my major at a four year college in Studio Art.
Studio ArtUniversity of Texas Pan AmericanEdinburg, TX, USAStudio Art
Texas State UniversitySan Marcos, TX, USA
Photoshop, make appointments, Art, basic, Call Center, Cashier, color, credit, customer service, data entry, delivery, Illustrator, InDesign, instruction, Inventory, Marketing, Excel, Powerpoint, Microsoft Word, payroll, pick, POS, problem solving, problem solver, tables, Tax, phones, phone, troubleshoot, Turkish, weighing