(Special Sales) Customer service and sales expert who identifies customer needs and delivers solutions to problems,Customer Service Associate knowledgeable of the latest trends in the market. Successful at converting calls into new sales.driven to exceed sales goals and build long-term relationships with customers. Creates a positive shopping experience through high-quality customer care.skilled in exceeding sales goals and company expectations by expanding client base and maintaining high standards of customer service.
Winner of the The Home Depot Employee of the Quarter” Award, .
Recommended and helped customers select merchandise based on their needs.Exchanged returned merchandise for customers quickly and efficiently.Served as liaison between customers, store personnel and various store departments.Confirmed that appropriate changes were made to resolve customers' problems.Exercises sound judgment in issuing credits and making exceptions to customer policies to maintain high levels of customer satisfaction.Extended customer subscriptions, offering discounts and promotions to ensure high customer retention rates.Informed customers about sales and promotions in a friendly and engaging manner.Tracked down sources of special products and services to meet customers' special needs.
Continuing education in [kITCHEN AND BATH DESIGN]
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