Friendly Customer Service Manager with a can-do attitude and willingness to help at all times. Organized community Blood Drives and member appreciation events, employee recognition and Holiday events. Help coordinate an in Club fundraisers for Cancer Support Redondo Beach.
Received “Certificate of Appreciation” in 2013 and Outstanding employee recognition 2014.
I am the direct supervisor for more than 10 team members. I am in charge of scheduling and planning any and all events in my department. Organize activities that developed children's physical, emotional and social growth. Constantly work with children and their parents to ensure their experience at Spectrum is great. Organize member events for both children and adults. Organize annual blood drives with Red Cross for our members and community to take part in. Openly exchanged ideas and materials with coworkers and supervisors. Help coordinate an in club Breast Cancer Awareness event with Cancer Support Redondo Beach.
Organized activities that developed children's physical, emotional and social growth. Helped facilitate indoor and outdoor play, parent-teacher conferences and keeping the classroom clean. Created daily lesson plans for activities. Physically and verbally interacted with children throughout the day. Collaborated daily with classroom teachers to keep activities running smoothly. Taught children personal care behaviors, including toilet training and feeding. Continually encouraged children to be understanding and patient with others. Monitored educational progress by keeping detailed individual charts and files. Openly exchanged ideas and materials with coworkers.
In charge of clients personal and financial information, appointment times and managed the office. Organized office supplies. Took inventory and order supplies. Took care of clients with confidentiality and delicacy.
Supervised children on the playground and during activities. Happily took orders and assisted the head teacher in whatever she may need. Continually encouraged children to be understanding and patient with others. Maintained a safe play environment for the children.
Took orders and seated guest. Remembered orders and served food. Cleaned tables. Took direction from coworkers and supervisors. Greeted customers happily.
Member of Youth and Government Club. A member in the Girl Scouts until completion of the program in my senior year of high school receiving the Gold Award. Was one of 50 hand selected to attend a Chicano Youth Leadership program in Sacramento, over 500 high school students applied. A member of the Marching Band all four years. Traveled across country to preform on our East Coast tour in 2004.
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