Resourceful Keyholder experienced in accomplishing management-level tasks. Track record of success includes training, store opening/closing and money handling. Highly responsible with strong accuracy and dedicated nature. Trained Mixologist with a wide-ranging repertoire of cocktails, from the classics to original recipes.
Promoted to Keyholder/Manager after 3 months in the sales associate position.
Described merchandise and services to customers. Organized and set up in-store promotional events displays. Maintained store in clean and neat manner. Managed store security needs as required. Operated cash register.
Unloaded, picked, staged and loaded products for overnight stocking. Worked at a rapid pace to meet tight deadlines.
Managed quality communication, customer support and product representation for each client. Interacted with customers and retail buyers to follow-up on shipping statuses and expedited orders. Guaranteed positive customer experiences and resolved all customer complaints.
Emphasis in Business Management and Finance. Minor in Accounting.
Bartending certification from (MWI) Mixology & Wine Institute. SafeServe and T.I.P.S certifications.
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