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Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Professional Summary
Motivated and energetic Supervisor with a love for fashion and merchandising. Proficient in processing payments, resolving customer service issues, stock management and opening and closing store according to procedures. Team player with over 7 years of customer service experience.
Skills
  • Multi-tasking strength
  • Time management
  • Team motivation
  • Customer Service focus
  • Cash handling
  • Merchandising 
  • Loss prevention
  • Shipping and receiving
  • Inventory cycle count
Work History
Supervisor, 01/2012 to Current
LabcorpAuburn, CA,
  • Completing store opening and closing procedures.
  • Merchandising new product and keeping floor stock full.
  • Training and mentoring new employees including two assistant managers.
  • Cashing out tills and preparing deposits.
  • Providing excellent customer service at all times with an advanced knowledge of our specialty products.
  • Inventory cycle counts and stock adjustments.
  • Shipping and receiving.
  • Processing Return to Vendor items that are not up to floor standards.
  • Assisting in price changes and re-tags.
  • Maintaining a strong floor presence to divert product loss with customer service and intervening when attempted product theft is occurring. 




Cashier, 02/2011 to 01/2012
Noodles & CompanyAnn Arbor, MI,
  • Improved customer service by providing friendly and knowledgeable attitude.
  • Quickly and efficiently processed new transactions and returns.
  • Re-stocked add on items surrounding registers.
  • Kept strong communication with section leaders to maintain knowledge of current promotions and new items.
  • Helped train new cashiers on register functions.

Salon Assistant, 06/2009 to 2011
Omni HotelsAustin, TX,
  • Greeted all guests with a friendly and positive demeanor.
  • Assisted/shadowed lead stylists.
  • Maintained all salon cleaning including salon floor, stock room, and esthetician room.
  • Kept inventory of stock levels.

Education
Licensed Cosmetologist: Cosmetology, Expected in 2009
Margate School of Beauty - 1153 Banks Road Margate, FL 33063
GPA:

High School Diploma: , Expected in 2008
Pennington's National High School - Online Learning Programme,
GPA:
Accomplishments
  • Earned “Employee of the Month” Award in 2013.
  • Promoted from Head Cashier to Supervisor in 2013.
  • Consistently boosting sales in ladies department through clear communication with corporate and management team as well as fresh and innovative merchandising.
  • Consistently building a stronger team in Surf and Skate department through collaborative product training.
  • Supervisor to 2015's highest scoring store out of 13 company locations for Secret Shops.
Professional Contacts
Venessa Jones: (XXX) 213-8385 Current manager and worked with for 2 years.

Christian Celestin: (941) 456-8134 previous manager and worked with for 2 years.

David Moroso: (954) 709-6432 Current manager and worked with for 3 years.

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Resume Overview

School Attended

  • Margate School of Beauty
  • Pennington's National High School

Job Titles Held:

  • Supervisor
  • Cashier
  • Salon Assistant

Degrees

  • Licensed Cosmetologist
  • High School Diploma

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