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Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Summary

Ambitious student pursuing my black belt to contribute developed knowledge as a karate instructor. Skilled in fitness education and childhood mental and physical growth in martial art settings. Adaptable and driven with strong work ethic and ability to thrive in team-based or individually motivated settings. While also excelling in retail environments. Guiding and running stores through open and closing shifts, on my own or with assistance.

Skills
  • Recordkeeping
  • Fitness assessments
  • Current fitness trends
  • Administrative support
  • Inventory management
  • Team building
  • Business operations
  • Operational improvement
  • Communications
  • Team management
  • Problem resolution
Experience
Karate Instructor /Administrator, 01/2020 to Current
Advance Auto PartsHartford, CT,
  • Developed agenda for class sessions as well as comprehensive curricula for students guiding progress from beginner through advanced stages of program.
  • Consulted individually with clients to verify satisfaction with program and provide motivation towards continued progress.
  • Administered proficiency tests and collected application forms and payment associated with advancing through program levels.
  • Reported on student progress, satisfaction and special requests to supervisors to assist in implementation of program changes better suited to meet client needs.
  • Received student payments and placed orders for sparring gear, uniforms, weapons and martial arts literature.
  • Maintained orderly classroom environment after classes, returning equipment to proper storage locations and cleaning training areas.
  • Handled student registration for competitive martial arts tournaments, receiving registration dues and submitting competitor information to appropriate regulating entities.
  • Oriented clients with sparring gear, practice weapons and other martial arts equipment to instill safe and correct usage habits.
  • Opened studio doors in preparation for classes, locked and secured facility at closing time and closed out registers before departure.
  • Prepared teaching area for each class and returned all equipment to storage after classes.
  • Re-racked weights and maintained neat, organized and clean club.
Key Holder, 09/2019 to 12/2019
The Realreal, Inc.Santa Barbara, CA,
  • Developed product knowledge expertise by understanding features and benefits to drive revenue growth and boost upselling.
  • Coordinated floor moves, merchandising, display maintenance and monitored floor stock to maximize store efficiency.
  • Accomplished sales goals by engaging customers, providing exemplary service and promoting special items.
  • Managed stock demands, employee shift schedules and opening and closing procedures and adapted professionally to all unexpected changes.
  • Assisted with training and supervision of staff to develop and maintain store selling, customer service skills and product knowledge.
  • Protected physical assets of store by assisting with audits, routine cycle counts and physical inventory to maintain optimal performance levels.
  • Responded to customer inquiries and delivered appropriate information after carefully researching issues.
  • Continuously audited store operations, slashing inventory shrinkage and reducing cash discrepancies.
  • Oversaw entire stock management process, including receiving incoming merchandise, shelf replenishment and shrinkage control.
  • Connected with customers daily to understand needs, provide assistance and collect feedback to optimize operations.
Sales Associate, 02/2019 to 06/2019
Forever 21City, STATE,
  • Kept apprised of emerging trends and provided informative customer service to assist in product selection.
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.
  • Coached team members on security risks and loss prevention to aid in mitigating store theft.
  • Offered product and service consultations and employed upselling techniques.
  • Trained all new sales employees on effective sales, service and operational strategies to maximize team performance.
  • Negotiated and closed deals with minimal oversight.
  • Met or exceeded upselling, donation and credit card sign-up targets on consistent basis by leveraging excellent communication and interpersonal strengths.
  • Stocked shelves and supplies and organized displays to focus customer attention on specific items.
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
  • Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
  • Stayed up to date on store promotions, payment policies and security practices.
  • Readied merchandise for sales floor by marking items with identifying codes and accurate pricing.
  • Helped customers sign up for loyalty programs and submitted completed paperwork.
Education and Training
High School Diploma: , Expected in 09/2014
Penn Foster Career School - Scranton, PA
GPA:
Certifications

I have received my Level 1 Instructor certification under the American Tae Kwon Do association I have had over 100 hours of training in the development, education, and training of children and adults.

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Resume Overview

School Attended

  • Penn Foster Career School

Job Titles Held:

  • Karate Instructor /Administrator
  • Key Holder
  • Sales Associate

Degrees

  • High School Diploma

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