Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • Home: (555) 432-1000
  • Cell:
Professional Summary

Multi-faceted Juvenile Probation Officer with 20+ years of experience in the juvenile field. Managed and provided services to an average caseload of 15-20 juveniles. Excellent organizational and collaborative skills leading to effective service delivery.

  • Documentation proficiency
  • Law enforcement support
  • Customer service
  • Interviewing
  • Counseling
  • Home visits
  • Needs assessment
  • Staff Management
  • Treatment planning
  • Progress evaluations
  • Interdisciplinary collaboration
  • Case Management
  • Resource referrals
Work History
Juvenile Probation Officer/Case Manager/Title IV-E Coordinator/Placement Officer, 10/1998 to Current
City Of GrapevinePublic Safety Building, TX,
  • Supervise juveniles placed on court ordered probation in the community.
  • As a Placement Officer I supervise juveniles that the court has removed from the home and placed in Residential Treatment facilities.
  • As Case Manager I monitor the caseloads of the other officers and help them move their cases through the court system.
  • As Title IV-E Coordinator I screen juveniles who are placed in the residential treatment centers to see if they qualify as being a Title IV-E candidate and make sure that paperwork is done in a timely fashion and sent to proper authorities in our governing body of the Texas Juvenile Justice Department.
  • Reviewed caseworkers' client cases and made recommendations for additional actions and improvements.
  • Worked with different disciplines to provide cohesive care to juveniles.
  • Evaluated treatment plans against individual goals,
  • Took active role in juvenile case planning process, detailing instructions and responding appropriately and effectively to questions and concerns.
  • Developed positive relationships with parents to foster communication and encourage involvement for youth to be successful at placement.
Detention Officer, 10/1990 to 10/1998
Horry County SchoolsConway, SC,
  • Did intake on juveniles coming into the facility Made sure facility was secure, washed juveniles clothing, did room checks, prepared meals, made sure facility was clean.
  • Conducted physical searches of juveniles and their rooms in search of weapons and contraband.
  • Maintained security and welfare of juveniles in 11 bed Juvenile Detention Facility.
  • Took custody of prisoners from arresting officers to begin processing into detention facility.
  • Processed prisoners through appropriate identification and documentation processes as part of facility Intake Process.
  • Attended to feeding, housing and physical well-being of juveniles.
  • Regularly conducted security and sanitation checks.
  • Wrote daily reports and maintained logs of juvenile activities and behaviors.
  • Transported prisoners throughout facility and off-site to medical appointments and court appearances.
  • Supervised and controlled behavior of up to 11 juveniles.
  • Physically restrained juveniles during altercations using Handle With Care and De-escalation techniques.
  • Processed visitors and attorneys arriving to see juveniles.
  • Received and inspected mail, property and funds from visitors on behalf of designated juveniles.
  • Made rounds at specified intervals and conducted room checks.
  • Established positive working relationships and maintained boundaries with resident offenders.
  • Built solid relationships with staff and residents to keep institution safe and secure.
Special Education Aide, 08/1995 to 05/1996
Lufkin High School ParaprofessionalCity, STATE,
  • At the Lufkin High School working with students on vocabulary, spelling, math and other skills.
  • Supported students in completing classwork and applying academic concepts.
  • Implemented behavior redirection methods to address problematic issues.
  • Provided teacher support with curriculum delivery and student behavior management.
  • Assisted teachers with classroom management and document coordination to maintain positive learning environment.
  • Performed special tasks to help students with special needs learn and grow.
  • Prepared instruction materials, including making copies, constructing bulletin boards and setting up work areas.
  • Monitored student progress and behavior.
  • Tutored special needs students in all academic areas.
  • Monitored student classroom and outdoors activities to promote student safety.
  • Oversaw students in classroom and common areas to monitor, enforce rules and support lead teacher.
  • Kept classrooms clean by sterilizing and disinfecting toys and surfaces.
  • Maintained safety and security of all youth under care.
Master of Science: Mental Health Counseling, Expected in 05/2012
Stephen F. Austin State University - Nacogdoches, Texas,
  • Graduated with 3.75 GPA
  • Graduated in Good Standing
Bachelor of Art: Criminal Justice, Sociology, Expected in 05/2002
Stephen F. Austin State University - Nacogdoches, Texas,

Cum Laude

  • Graduated with 3.42 GPA
  • Minored in Sociology
  • Graduated cum laude
  • Majored in Criminal Justice
  • Dean's List Spring 2002
  • Dean's List Fall 2001
  • Dean's List Fall 2000
Associate of Applied Science: Criminal Justice, Expected in
Angelina College - Lufkin, Tx,

To utilize my passion for advancing the lives of our youth by working with at-risk students.

  • Majored in Criminal Justice
  • Minored in Paralegal Studies

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School Attended

  • Stephen F. Austin State University
  • Stephen F. Austin State University
  • Angelina College

Job Titles Held:

  • Juvenile Probation Officer/Case Manager/Title IV-E Coordinator/Placement Officer
  • Detention Officer
  • Special Education Aide


  • Master of Science
  • Bachelor of Art
  • Associate of Applied Science

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