Tech-savvy and strategic communications and leader possessing exceptional writing and editing skills. Versed in a range of communications solutions and technologies. Goal oriented with strong leadership capabilities. Organized, highly motivated and detail-directed problem solver. Have the ability to work in unison with staff, volunteers and board members. Skilled at learning new concepts quickly, working well under pressure, and communicating ideas clearly and effectively. Customer-focused Representative with a proven capacity to troubleshoot issues to ensure customer satisfaction. Qualified Customer Service Manager offering a record of successful job performance, proven problem solving ability and experience developing and implementing innovative solutions.
Alabama State University Montgomery, Bachelor's Degree in Criminal Justice Graduation: May 7, 2011
Professional and friendly, Careful and active listener, Multi-tasking, Creative Problem Solving, Critical Thinking, Telephone Skills, Customer Service, Microsoft Excel, Microsoft Office Suite, Microsoft Outlook, Microsoft PowerPoint, Microsoft Word, Minute Taking, Multi-Task Management, Organizational Skills, Prioritization, Proofreading, Reading Comprehension
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