Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000,
  • Responsible Juvenile Probation Officer with excellent communication skills demonstrated by 26 years of experience in working with juveniles, families, community organizations, and the courts.
  • Effective leader and mentor with strong negotiation skills that assist juveniles and their families to increase their chances of success.
  • Offer extensive experience working with adolescents and adults from diverse backgrounds.
  • Energetic and highly motivating, possessing excellent  analytical skills.
  • Active listening skills
  • Seasoned in conflict resolution
  • Creative problem solver
  • Courteous demeanor
  • Skilled mediator
  • Compassionate
  • Parenting skills educator
  • CPR certification
  • Developed and facilitated a Life Skills program to encourage and assist youth to become successful. 
  • Developed and facilitated an Internal Strengths program to assist youth in increasing their emotional intelligence.
  • Developed and facilitated a Partners in Parenting program to assist parents of youth charged with domestic violence or substance abuse issues.
  • Served six years in the US Navy Reserves from 1987-1992.
06/1990 to Current JUVENILE PROBATION OFFICER Bonneville County | Idaho Falls, ID,
  • Developed and maintained positive relationships with juveniles and their families. 
  • Recommended probation conditions to the court, including drug treatment, vocational rehabilitation and mental health programs.
  • Developed professional relationships with juveniles, families,community organizations, and other justice agencies.
  • Referred offenders to appropriate community agencies to complete services in compliance with court orders.  
  • Answered phone calls concerning clients, handled complaints and responded to requests for information.
  • Facilitated cognitive behavioral programs with juveniles and parents in a group setting.
06/1985 to 07/1989 Sales/Manager Dee's Dancewear | City, STATE,
  • Met incoming customers and provided immediate assistance.
  • Listened to customer needs and preferences to provide accurate advice.
  • Completed purchases with cash, credit and debit payment methods.
  • Increased purchase totals by recommending additional items.
  • Resolved customer complaints by exchanging merchandise, refunding money and adjusting bills.
  • Maintained friendly and professional customer interactions.
  • Trained all sales staff for new store location.
Expected in 1990 Bachelor of Science | JUSTICE STUDIES ARIZONA STATE UNIVERSITY, Tempe, Arizona GPA:
  • Learning/attending training/etc. 
  • Reading
  • Supporting/participating in humanitarian issues.
  • Attend Meet Ups with others of similar interests
  • Excellent people skills
  • Advanced problem-solving skills
  • Professional and friendly
  • Careful and active listener
  • CPR Certification - 2015 
  • Motivational Interviewing: Train the Trainer - 2009
  • NCTI Cognitive Training Facilitator - 2013
  • Positive Discipline Parent Educator - 2012
  • Teen Addiction Anonymous 12 STEP Program Facilitator -2014  

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