juvenile counselor 8562 resume example with 20+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - - : - -

I am a trustworthy facilitator, with over 30 years in management. I have had the opportunity to work as a Acting Manager for the Juvenile Justice Center. I am committed to following State and Title 15 procedures to ensure youth protection.

I am passionate mentor demonstrating appropriate behaviors and emotions as role model for youth and young adults. I am seeking a higher level management Counselor position with an organization that appreciates dedication and attention to detail. My background in management and ability to communicate, motivate and organize makes me an asset eager to fulfill the higher level management position, adding immediate value to the Juvenile Justice team.

  • Paperwork and reporting
  • Youth guidance
  • Youth crisis tactics
  • Cognitive behavior practices
  • Work with (TAY) Youth 18-24
  • Lead Counselor
  • Merit Program
  • Crisis intervention
  • Coordinate with community base organizations (CBO)
  • Organize Adult schooling / programming
  • Individual / Group counseling
  • Mental health support
  • Outreach programming specialist
04/2005 to Current
Juvenile Counselor 8562 Deloitte , ,

Duties and Responsibilities as a juvenile Probation counselor:

Observes behavior of detainees in an assigned living unit; directs detainees in the upkeep of personal hygiene, during mealtimes, and while cleaning the unit; maintains appropriate close supervision over detainees to prevent negative incidents; provides appropriate discipline; consults with supervisors regarding disciplinary problems; conducts regular state mandated security checks of rooms; monitors visiting sessions to ensure the safety and security of detainees and counselors.

Inspects windows, locks doors when not in use, and keeps count of all detainees assigned to the unit; administers emergency first aid pending the arrival of medical staff; responds to emergency conditions which may require physically subduing and restraining hostile detainees to ensure the safety and security of the unit and the facilities.

Completes incident reports, behavior reports, individual case reports, and other departmental forms and reports; maintains the unit logbook to ensure adherence to legal requirements. Maintains and updates electronic databases and case management systems.

Conducts ongoing individual and group counseling sessions with detainees by communicating rules, policies, expectations, and consequences; listens and responds to questions, concerns, complaints, and requests; provides assistance in working out problems to assist detainees.

Transports residents to and from various locations; directs and controls residents’ movement to ensure the safety and security of the residents

Directs leisure time activities; teaches and encourages good sportsmanship

Facilitates the admittance and release process of residents

Confers with departmental personnel and representatives of outside agencies

02/1974 to 11/2015
Brigade Command Sergeant Major U.S. Army Active Duty/Reserve City, STATE,

Duties and Responsibilities:

  • The Command Sergeant Major is the highest enlisted rank in the Military
  • Prepared, planned for and coordinated execution of support missions to aid deployed forces and individuals.
  • Senior military advisor to the commander concerning enlisted soldier affairs.
  • Validates all training, promotions and general welfare of soldiers
  • Led operational planning teams to address field and base concerns with minimal delays.
  • Tested, repaired and updated equipment systems and components to meet current and expected demands.
  • Advised commanding officers on weapons operations, capabilities and unforeseen operational problems.
  • Monitored equipment during testing, simulations and live-fire exercises to detect operator errors or system malfunctions.
  • Oversaw gathering of intelligence and combat information to support troops on ground.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Demonstrated self-reliance by meeting and exceeding workflow needs.
  • Motivated and encouraged team members to communicate more openly and constructively with each other.
09/1981 to 05/2013
Manager United Postal Service City, STATE,

Duties and Responsibilities:

  • Recruited and hired qualified candidates to fill open delivery routes.
  • Greeted and encouraged feedback from customers to implement in-office operational changes.
  • Conducted inventory counts by assessing current state of inventory integrity against target accuracy levels and tracking variances.
  • Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
  • Established and created training programs to enhance employee knowledge of best practices, resulting in improved customer satisfaction.
  • Maintained ongoing system for development, recruitment, recognition and retention of office crew and management.
  • Evaluated operational trends and proactively adjusted strategies to maintain alignment between performance and objectives.
  • Delivered level of service to customers in effort to build upon relationships for future clients.
  • Recruited and hired qualified candidates to fill open positions.
  • Conducted route inspections and made adjustments unilateral with postal unions.
  • Assigned tasks to associates to fit skill levels and maximize team performance.
  • Trained employees on additional job positions to maintain coverage of routes
  • Managed multiple carrier and finance units with five supervisors and 105 employees
Education and Training
Expected in 12/2019 to to
MBA: Government Services
Keller Graduate School of Management - Naperville, IL,
Expected in 08/2016 to to
Master of Science: Public Administration
Keller Graduate School of Management - Naperville, IL,
Expected in 07/2000 to to
Bachelor of Science: Business Administration
Regents College - New York, NY,
Expected in 05/1980 to to
Associate of Arts: Business Administration
Carl Albert State College - Poteau, OK
Expected in 05/1974 to to
High School Diploma:
Spiro, High School - Spiro, OK,

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Resume Overview

School Attended

  • Keller Graduate School of Management
  • Keller Graduate School of Management
  • Regents College
  • Carl Albert State College
  • Spiro, High School

Job Titles Held:

  • Juvenile Counselor 8562
  • Brigade Command Sergeant Major
  • Manager


  • MBA
  • Master of Science
  • Bachelor of Science
  • Associate of Arts
  • High School Diploma

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