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Jr Loan Officer Resume Example

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Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
:
Summary

Enthusiastic Loan Officer provides excellent customer service throughout loan origination process. Well-versed in all types of loans and application processes. Consistently exceeds sales expectations.

Amiable Loan Officer with experience developing constructive and cooperative working relationships with others. Expert at evaluating, authorizing and approving loan applications for individuals and businesses. Solid team player when diligently following through on team expectations.

Dependable Loan Officer possessing in-depth knowledge of direct and indirect lending products, finance concepts and job-related software such as [Software]. Offering [Number] years of experience evaluating, recommending and authorizing approval of [Type] loans. Trustworthy professional with expertise in managing complete loan processes, including prospecting, closing and maintaining client relationships.

Knowledgeable and innovative finance, sales and marketing professional with success based on integrity, exceptional customer service, efficiency and ambition.

Self-motivated professional highly proficient in developing creative solutions and implementing objective decision making. Maintains positive attitude and works hard to build team relationships.

Skills

Friendly
MS Office guru
Account coding aptitude
Experian Credinomics
Customer service-focused

Fluent in Spanish

Education and Training
Katella High School Anaheim, CA Expected in 06/2018 High School Diploma : - GPA :
FLAVOS BEAUTY CO , Expected in : - GPA :
FLAVIOS BEAUTY COLLEGE Anaheim, CA Expected in 03/1980 VOLCATIONAL : Cosmetology Education - GPA :
Experience
Century Communities - JR. LOAN OFFICER
Tampa, FL, 03/2019 - 04/2020
  • Performed daily maintenance of loan applicant database.
  • Received [Type] Award for [Number]% rate of closed loans.
  • Executed loan origination process, including ordering credit reports, appraisals and preliminary title reports.
  • Determined appropriate rate locks, issuance of disclosures, overage and underage waivers and fee waivers.
  • Educated customers on variety of loan products and available credit options to promote valuable decision-making.
  • Created financial analysis reports of commercial real estate, borrowers' financial statements, lease reviews and market research.
  • Adhered to all federal and state compliance guidelines relative to retail mortgage lending.
  • Researched insurance information and flood certificates.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Answered [Number] calls per [Timeframe] to answer customer questions.
  • Maintained updated [Type] knowledge through [Task] and [Task].
  • Improved customer satisfaction by finding creative solutions to problems.
  • Improved operations by working with team members and customers to find workable solutions.
  • Created agendas and communication materials for team meetings.
  • Collaborated with others to discuss new [Type] opportunities.
  • Leveraged [Software] to input and compile data gathered from various sources.
  • Handled all delegated tasks, including [Task] and [Task].
  • Demonstrated self-reliance by meeting and exceeding workflow needs.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
  • Recognized by management for providing exceptional customer service.
Wintrust Financial Corp. - LOAN ORIGINATOR
Hartland, WI, 09/2017 - 12/2018
  • Guided clients through loan application initiation and filing.
  • Performed daily maintenance of loan applicant database.
  • Educated customers on variety of loan products and available credit options to promote valuable decision-making.
  • Provided expert financial advice on mortgage and both educational and personal loans.
  • Adhered to all federal and state compliance guidelines relative to retail mortgage lending.
  • Recognized by management for providing exceptional customer service.
  • Improved operations by working with team members and customers to find workable solutions.
  • Collaborated with others to discuss new [Type] opportunities.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Answered [Number] calls per [Timeframe] to answer customer questions.
  • Demonstrated self-reliance by meeting and exceeding workflow needs.
  • Achieved cost-savings by developing functional solutions to [Type] problems.
  • Improved customer satisfaction by finding creative solutions to problems.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
Wintrust Financial Corp. - LOAN ORIGINATOR
Irvine, CA, 03/2015 - 06/2016
  • Guided clients through loan application initiation and filing.
  • Performed daily maintenance of loan applicant database.
  • Received [Type] Award for [Number]% rate of closed loans.
  • Met with borrowers to discuss needs and promoted financial products and services.
  • Educated customers on variety of loan products and available credit options to promote valuable decision-making.
  • Provided expert financial advice on mortgage and both educational and personal loans.
  • Adhered to all federal and state compliance guidelines relative to retail mortgage lending.
  • Handled all delegated tasks, including [Task] and [Task].
  • Recognized by management for providing exceptional customer service.
  • Improved operations by working with team members and customers to find workable solutions.
Wintrust Financial Corp. - Loan Originator
Itasca, IL, 01/2013 - 02/2014
  • Guided clients through loan application initiation and filing.
  • Monitored loan status and communicated updates with customers.
  • Gathered information such as borrower credit reports and other information to pre-qualify clients and offer pricing information.
  • Received [Type] Award for [Number]% rate of closed loans.
  • Demonstrated self-reliance by meeting and exceeding workflow needs.
  • Answered [Number] calls per [Timeframe] to answer customer questions.
  • Recognized by management for providing exceptional customer service.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Improved operations by working with team members and customers to find workable solutions.
  • Improved customer satisfaction by finding creative solutions to problems.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
  • Improved profit margins by streamlining operations and workflow and negotiating competitive vendor contracts.
  • Collaborated with others to discuss new [Type] opportunities.

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75Average

Resume Strength

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  • Measurable Results
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  • Target Job
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Resume Overview

School Attended
  • Katella High School
  • FLAVOS BEAUTY CO
  • FLAVIOS BEAUTY COLLEGE
Job Titles Held:
  • JR. LOAN OFFICER
  • LOAN ORIGINATOR
  • LOAN ORIGINATOR
  • Loan Originator
Degrees
  • High School Diploma
  • VOLCATIONAL

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