Responsible retail professional with excellent sales, service and interpersonal skills. Committed to making every customer feel welcome and assisting with any need. Advanced knowledge of fashion trends and popular looks.
Qualified med tech specializing in personal care and related services under direction, instruction and supervision of registered nurse. Skilled at providing mobility support, administering medications and organizing appointments. Diligent about keeping areas clean and organized to maintain healthful, safe environment.
Skills
Counter maintenance
Product branding
Mentoring and training
Merchandising
Loss prevention
Cleaning and maintenance
Sales management
Diamond sales
Product demonstrations
Jewelry
Customer experiences
Patient Care
Quick problem solver
Patient relations
Catheter change and preparation
Monitoring fluids
Documentation procedures expert
Calm and level-headed under duress
Performing patient intakes
Collecting vital signs
Cash counting machine operations
Issue resolution
Cash management
Customer assistance
ID verification
Product recommendations
Cash register operation
Coin counting
Returns and exchanges
Education and Training
La Grandee International CollegeNepal, Expected in 03/2017 ā āMBA: - GPA:
Experience
Ben Bridge Jeweler - Jewelry Sales Associate Torrance, CA, 06/2018 - 02/2020
Engaged positively with each customer, providing professional and polite support for sales and service needs.
Processed payments and maintained accurate drawers to meet financial targets.
Maintained current store, product and promotional knowledge to drive consistent sales.
Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
Managed and processed customer payments made by credit and debit cards as well as cash and provided correct change if applicable.
Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
Processed merchandise returns and exchanges for customers to refund payments, trade items and offer store credit.
Increased sales % through effectively helping customers choose products to represent specific needs.
Cleaned jewelry cases daily with glass cleaner and dusters to keep all displays pristine.
Provided information to customers on upcoming promotions.
Followed store opening and closing procedures as per company guidelines.
Restocked merchandise from inventory during downtime when items upfront became low.
Honed conflict resolution skills as result of diffusing tense situations with unhappy customers.
Arranged merchandise for display to highlight new styles, attract customers and enhance sales.
Attended monthly company trainings on such topics as customer engagement strategies, marketing and promotions and attaining sales goals and milestones.
Counted cash, made change and stored coupons to keep organized and balanced cash register drawer.
Calculated pricing, scanned tags, applied discounts, collected payment and offered receipts to process transactions.
Welcomed customers, offered to help locate items and suggested merchandise without being intrusive or pushy.
Trained and coached newly hired associates on store return policies and customer service techniques.
Provided excellent service to all customers through active engagement, direct eye contact and listening skills.
Enthusiastically worked with the entire sales staff to ensure every customer received the best service, cutting wait times at the register .
Martin Memorial Health Systems, Inc. - Resident Medication Assistant Stuart, FL, 03/2018 - 05/2019
Helped clients stay happy and healthy by providing mental and emotional support.
Organized and administered medications on clear schedules to help alleviate symptoms and optimize quality of life.
Monitored infection control procedures to verify facility-wide health and safety.
Monitored client behaviors and emotional states, reporting concerns to RN and documenting information in files.
Collaborated with interdisciplinary healthcare teams to provide high-quality patient care.
Collected biological specimens and packages for laboratory transport to complete diagnostic tests.
Medical recordkeeping, keeping detailed records before, during and after switch.
Administered medications and educated patients and families on correct at-home administration.
Documented patient intake and dietary requirements, also assisting with feeding and monitoring.
Attended to patients in 12 -bed unit, continuously checking on needs and maintaining high standards of patient care.
Examined and addressed lacerations, contusions and physical symptoms to assess and prioritize need for further attention.
Documented information in patient charts and communicated status updates to interdisciplinary care team.
Engaged with patient family and friends to provide courteous, efficient visit experience.
Fostered relationships with patients, caregivers and healthcare teams to achieve individual care plan targets.
Sears Hometown & Outlet Stores Inc. - Cashier City, STATE, 03/2018 - 06/2018
Assisted with purchases, locating items and signing up for rewards programs.
Helped customers find specific products, answered questions and offered product advice.
Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
Monitored sales events, added new merchandise and rang up purchases.
Operated cash register, collected payments and provided accurate change.
Learned roles of other departments to provide coverage and keep store operational.
Observed company return policy when processing refunds, including inspecting merchandise for wear or damage.
Wrapped items and bagged purchases properly to prevent merchandise breakage.
Processed all sales transactions accurately and promptly to prevent long customer wait times.
Resolved issues regarding customer complaints and escalated worsening concerns to Manager for remediation.
Assisted customers with account updates, new service additions and promotional offers.
Increased sales % by suggesting specific purchases to customers.
Scanned customer purchases, supporting transactions to streamline sales process.
Welcomed customers, offering assistance to help find necessary store items.
Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
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