jewelry sales associate resume example with 3+ years of experience
JessicaClaire
, , 609 Johnson Ave., 49204, Tulsa, OK100 Montgomery St. 10th Floor
Home: (555) 432-1000
Cell:
resumesample@example.com
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Summary
Committed Childcare worker devoted to providing children with warm and nurturing environments. Skilled in organizing and leading educational activities, monitoring behavior and preparing healthy meals to meet nutrition requirements. Observant, caring and hardworking with focus on promoting development and wellbeing.
Skills
Customer experiences
Loss prevention
Jewelry knowledge
Organization
Cleaning and maintenance
Product demonstrations
Experience
Jewelry Sales Associate, 08/2020 to Current Hudson's Bay Company – Somerville, MA,
Engaged positively with each customer, providing professional and polite support for sales and service needs.
Restocked merchandise from inventory during downtime when items upfront became low.
Honed conflict resolution skills as result of diffusing tense situations with unhappy customers.
Processed merchandise returns and exchanges for customers to refund payments, trade items and offer store credit.
Asked open-ended questions to ascertain what type of item customer desired, price range limits and recipient of item.
Managed and processed customer payments made by credit and debit cards as well as cash and provided correct change if applicable.
Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
Provided excellent service to all customers through active engagement, direct eye contact and listening skills.
Followed store opening and closing procedures as per company guidelines.
Sales Merchandise Coordinator Manager, 09/2019 to 08/2021 Loomis Communities Inc – South Hadley, MA,
Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
Greeted and encouraged feedback from customers to implement in-store operational changes.
Reduced shrink by developing culture of loss prevention, improving return processes and upgrading store layout.
Evaluated store performance by receiving, analyzing and incorporating feedback from store inspections to implement action plans for improvements.
Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications.
Assigned tasks to associates to fit skill levels and maximize team performance.
Trained employees on additional job positions to maintain coverage of roles at all times.
Conducted inventory counts by assessing current state of inventory integrity against target accuracy levels and tracking variances.
Facilitated exceptional sales and performance results by focusing on continuous improvement approaches and capitalizing on emerging market opportunities.
Automated office operations, managed client correspondence and tracked records.
Completed thorough opening, closing and shift change functions to maintain operational standards each day.
Generated reports to assess performance and make adjustments.
Reviewed employee performance every day and delivered constructive feedback to improve weaknesses.
Remained calm and professional in stressful circumstances and when dealing with unhappy customers, effectively diffusing situations.
Directed schedule of weekly projects and anticipated timelines for milestones and completion dates.
Server, 07/2018 to 05/2019 Veyo – Muskego, WI,
Educated guests on daily specials and appetizers, entrees, desserts and other menu items.
Operated POS terminals to input orders, split bills and calculate totals.
Restocked nonperishable food items, condiments and napkins to keep pantry well-supplied.
Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
Prepared salads, appetizers and set up garnish stations to assist kitchen staff.
Assisted customers in selecting appetizers, entrees and desserts and recommended alternative items for food allergies and gluten intolerances.
Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
Maintained knowledge of menu items, garnishes, ingredients and preparation methods to assist guests with menu selection.
Applied safe food handling and optimal cleaning strategies to protect customers from foodborne illness and maintain proper sanitation.
Completed thorough and accurate opening and closing duties to facilitate smooth restaurant operations.
Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
Drive-Thru Cashier, 08/2017 to 06/2018 Dairy Queen – City, STATE,
Prepared drinks, ice cream and other special items to complete prepared food orders.
Reviewed completed orders and efficiently bagged for easy carrying and access by customers.
Worked quickly to document orders, answer questions and process payments, keeping high-volume line moving and maintaining high customer satisfaction.
Completed opening, closing and shift change tasks to promote store efficiency.
Kept customer and food preparation areas clean and well-organized for maximum efficiency.
Organized food items on serving trays and in carry-out packages.
Built brand loyalty and accomplished customer satisfaction by working well with other food service team members.
Maximized customer satisfaction by quickly addressing and resolving complaints with food or service.
Capitalized on slow periods to restock supplies, clean counters and remove trash.
Accepted transaction payments, making change for cash payments and processing credit cards, debit cards and gift cards.
Checked headsets and replaced batteries prior to rush periods to maintain readiness.
Education and Training
High School Diploma: , Expected in 05/2019 to Triad High School - Troy, IL, GPA:
Associate of Arts: Psychology, Expected in 12/2020 to Northwest Florida State College - Niceville, FL GPA:
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