jewelry department sales representative resume example with 9+ years of experience
(555) 432-1000 - - resumesample@example.com - : - -
I want to join a dynamic team for the opportunity to offer people an outstanding customer service, applying my experience in this position and learning new ideas to prepare myself and be successful in giving solutions. Focused on providing professional service and support to every office visitor. Diligent about scheduling appointments, managing packages and routing mail to recipients. Positive nature with excellent people skills. Flexible hard worker ready to learn and contribute to team success. Friendly and engaging Cashier with history of delivering excellent customer service in busy retail settings. Strong payment processing and client engagement skills to promote seamless store operations. Personable and dedicated Customer Service Representative with extensive experience in bank industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.
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- Placed orders and answered customer questions in-person, through email and over phone to maximize customer service.
- Developed customized sales techniques to successfully sell and upsell services to new and existing clients.
- Developed key customer relationships to increase sales.
- Achieved monthly sales exceeding $10,000 dollars..
- Answered incoming calls and offered highest level of professionalism and knowledgeable service to every customer.
- Documented conversations with customers to track requests, problems and solutions.
- Communicated information to customers about product quality, value and style.
- Escalated customer concerns, store issues and inventory requirements to supervisors.
- Filed completed customer orders to begin processing and facilitate smooth shipments.
- Maintained professionality and efficiency while working closely with leadership.
- Responded to requests for information from media or designated appropriate spokespeople or information sources for requests.
- Collaborated with teammates to create positive environment for customers.
- Operated cash register, collected payments and provided accurate change.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Helped customers find specific products, answered questions and offered product advice.
- Worked closely with front-end staff to assist customers.
- Processed all sales transactions promptly to prevent long customer wait times.
- Trained new team members in cash register operation, stock procedures and customer service.
- Wrapped items and bagged purchases properly to prevent merchandise breakage.
- Learned roles of other departments to provide coverage and keep store operational.
- Scanned customer purchases and supported transactions to streamline sales process.
- Resolved complex customer issues by identifying source of customer's issue and resolving in timely manner.
- Inspected items for damage and obtained replacements for customers.
- Answered customer quests, provided store information and escorted to desired store areas.
- Greeted customers and responded to informational requests.
- Processed credit card, EBT and gift certificate payments in electronic computer systems.
- Counted tills at beginning of shift with start money and balanced and reconciled register, reflecting financial discrepancies, refunds and account deferrals.
- Redeemed coupons and cross-sold products to maintain customer satisfaction levels.
- Recommended, selected and helped locate and obtain out-of-stock products based on customer requests.
- Greeted customers promptly and responded to questions.
- Complied with cash handling procedures to meet regional cashier variance policy.
- Processed customer payments quickly and returned exact change and receipts.
- Built and maintained productive relationships with employees.
- Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
- Resolved issues with cash registers, card scanners and printers.
- Answered phone calls to assist customers with questions and card orders.
Middlesex County College College - Edison, NJ
Middlesex County College - Edison, NJ
Middlesex County College - Edison, NJ
CENAPEC - Santo Domingo, DR,
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Resume Overview
School Attended
- Middlesex County College College
- Middlesex County College
- Middlesex County College
- CENAPEC
Job Titles Held:
- • Jewelry Department Sales Representative
- • Customer Service (Data Entry)
- • Associate Ambassador
- • Cashier, Customer Service
- • Cashier Customer Service
Degrees
- Some College (No Degree)
- Some College (No Degree)
- Some College (No Degree)
- High School Diploma
By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy