Diamond Sales Consultant with +19 years experience in sales and marketing management with an unbroken track record of creating new business with a variety of consumer products.
Summary of Skills
+9 Years of experience in Diamond Jewelry sales and consistently ranked among the top sales consultants in the nation.
Fluent in English, Portuguese and conversational Spanish.
Extremely hard working and quality oriented with outstanding customer service.
Consistent record of achievement and growth in the workplace, continually striving to exceed organizational and personal goals.
Professional attitude emphasizing reliability, integrity, teamwork and the willingness to work as necessary to achieve immediate and long-term objectives.
Flexible, with previous experience in unstable economy fulfilling the need to be creative in order to meet or exceed goals.
Adept in prioritizing the urgency of competing demands, juggling multiple tasks, and follow-through to completion.
Jewelry Consultant06/2004 to CurrentZALES THE DIAMOND STORECollege Station, TX
Provide consulting to customers in the selection of jewelry and accessories, handling each transaction efficiently and accurately.
Exceed sales goal of $0.5 Million/Yr for the past 9 years and generated over 28% of the store total revenue.
Consistently rank among the top sales consultants in the nation - 2013 YTD Rank: Ruby Sales Club Level, # 2 in North Houston Region, # 21 in Texas Region, and # 91 in North America Region.
Follow up with clients via thank you notes, notification of special events, and phone calls to drive business.
Distinguish types of gemstones, gold, sterling silver, tungsten and platinum. Also, perform minor repairs and maintenance of fine jewelry.
Assist in store management and security compliance.
Maintain security standards, such as keeping keys on or about person, showing only one piece of merchandise at a time, not leaving any merchandise unattended, and locking all showcases and safes behind me. Test each diamond piece before and after showing it.
Check and replenish new merchandise inside case following store planogram .Follow all procedures for inventory counts, move to clearance projects, and re-ticketing.
Accept additional responsibilities and executed tasks assigned by Store Manager.
Manager01/1993 to 06/2004DILLARD's - CLINIQUE COSMETICSCollege Station, TX
Increased counter sales 99.3% during tenure, utilizing team management skills. Awarded the organizations coveted “PACESETTER” designation, by exceeding personal annual sales target for 10 years consecutive, record never broke since then. Many times “employee of the month”
Provided daily, weekly, and monthly analysis of the business Executed successful promotions, special events and product launches.Conducted weekly and special event team meetings to motivate and reinforce that standards be upheld. Insured correct on-hand inventories, review orders and communicate needs and/or concerns to superiors, Implemented beginning training and advance coaching in sales and customer service performance, Assumed an active role in reducing personnel turnover by encouraging a careful selectec candidates to apply. This reduced in a retention average of 30-months among those candidates.
Partner/Marketing & Sales Manager EQUIDE COMMERCE & INDUSTRYSao Paulo - Brazil
Pioneered market for equine cosmetics and care products in Brazil.
Established and managed a promotional team for special events.
Negotiated agreement with Purina Feeds to distribute products throughout their 500 store network.
Partner/Designer & Production ManagerBLACKBURN & SANTOS LTDASao Paulo - Brazil
Introduced cloth Christmas decorations into the Brazilian market.
Designed and color coordinated entire collection.
Managed all purchasing & manufacturing activities and co-managed marketing and sales.
Owner/DesignerINTERIOR DESIGNSao Paulo - Brazil
Initially specialized in creation of coordinated designs for babies' room.
Founded an atelier sought by clients from three different states.
Transformed the business to full-house projects, including a two-years design commission for an international recognized British client.
Diamond Certified: Diamonds2010Diamond Council of AmericaNashville, TN, USA
The Four C's - A Diamond Primer: Diamonds Four C's2005Gemological Institute of America (GIA)gia.edu, TN, USA
English Second Language: ESLTexas A&M UniversityCollege Station, TX, USA
Associate of Arts: Interior DesignerEscola Paulista de Arte e /DecoracaoSao Paulo, SP, Brazil
Bachelor of Arts: EducationColegio Professor Hildebrando SiqueiraCampinas, SP, Brazil
ABWA - American Business Women's Association
International Students Association - Texas A&M University