Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:

Diligent Correctional Officer successful at adapting management styles to suit varying personality types. Persuasive leader able to generate respect and obedience from most difficult inmates.

High-energy housekeeper successful at working with all hotel departments to facilitate communication, quality and service initiatives. Hardworking and resourceful with strong communication skills and an adaptable approach.

Multi-talented Housekeeping Supervisor with ability to work with a diverse team. Able to build rapport and team collaboration. Fluent in english.

Reliable team member with six years of experience processing payments. Skilled at helping customers, balancing cash drawers and working within various departments. Expert at ringing up sales quickly and accurately.

  • Exceptional communicator
  • Hardworking
  • Physically strong
  • Organized
  • English language fluency
  • Decision making skills
  • Customer-oriented
  • Excellent oral and written communication
  • Self-directed
  • Customer service-focused
Jailer/Sergeant , 04/2016 - 04/2019
Kneaders Bakery & Cafe Castle Rock, CO,
  • Inspected all incoming and outgoing mail for contraband.
  • Conducted booking procedures on new inmates by performing fingerprinting and medical assessments.
  • Applied non-violent response tools and physical restraint during problematic situations.
  • Escorted prisoners to and from court, jail and other jurisdictions or rehabilitation institutions to prevent unruly behavior and escapes.
  • Searched prisoners cells and belongs for contraband and weapons.
  • Monitored inmate behavior to prevent crime, escape attempts and other dangerous activities.
  • Patrolled and visually inspected units, yards, buildings and prisoner property and clothing to ensure welfare, security and safety.
  • Monitored daily activities to identify and manage suspicious behavior, improper conduct and signs of conflict.
  • Processed inmates by completing paperwork, conducting searches and recording fingerprints.
  • Supervised inmates during day-to-day activities.
  • Operated communication systems, including telephones, switchboards, intercoms and two-way radios to effectively communicate with other personnel.
  • Inspected cells and conducted random searches of common areas.
  • Observed conduct of inmates and protected from dangers.
  • Enforced resident behavior management protocols and wrote incident reports for infractions.
  • Recommended further treatment strategies and diagnostic efforts for inmates.
Cashier , 02/2016 - 04/2016
Mhc Equity Lifestyle Properties Hohenwald, TN,
  • Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
  • Assisted customers with account updates, new service additions and promotional offers.
  • Drove sales and add-on purchases by promoting specific item options to customers.
  • Processed customer payments quickly and returned exact change and receipts.
  • Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
  • Trained new team members in cash register operation, stock procedures and customer service.
  • Worked closely with front-end staff to assist customers.
  • Processed returned items in accordance with store policy.
Housekeeper Supervisor, 06/2015 - 12/2015
Diversicare Ripley, MS,
  • Delegated daily tasks to employees to manage resources and meet deadlines.
  • Managed team of employees, daily progress reports and overall project planning.
  • Supervised facility operations, including preventive maintenance projects, employee tasks and performance and adherence to safety standards.
  • Monitored maintenance scheduling and reported maintenance team information to management.
  • Managed maintenance activities, including supervising staff and inspecting equipment.
  • Safely and efficiently finished repairs while supporting team members with tasks.
  • Adhered to strict operation and maintenance regulations by following instructions and observing guidelines.
  • Assessed daily workloads, scheduled and planned daily assignments and oversaw numerous projects.
Housekeeping , 04/2012 - 09/2013
Best Western Plus City, STATE,
  • Washed and polished glass windows and doors to keep entryways clear and professional.
  • Followed proper handling procedures for chemical cleaners and power equipment to prevent damage to floor and fixtures.
  • Swept and vacuumed floors, hallways and stairwells.
  • Completed cleaning tasks while spending majority of day walking, twisting, bending, pushing and kneeling to get job done.
  • Requested maintenance orders to fix non-working equipment and address any room damage.
  • Replenished hotel amenities such as drinking glasses and writing supplies.
  • Maintained exceptional guest satisfaction by working closely with management and reporting feedback from customers.
  • Provided detailed and timely cleaning services while working in fast-paced environment with multiple interruptions.
  • Interacted pleasantly with clients and patrons when performing daily duties.
  • Organized supplies for efficient use based on expected customer needs.
  • Removed finger marks and smudges from vertical surfaces, including doors, frames and glass partitions.
  • Cleaned and returned vacant rooms to occupant-ready status.
  • Supplied guests with extra towels and toiletries when requested.
  • Removed all trash from guest rooms, including emptying wastebaskets and properly disposing of all soiled linen.
  • Kept utility sink rooms in clean, neat and orderly condition.
  • Hand dusted and wiped clean office furniture, fixtures and window sills.
  • Returned vacant rooms to occupant-ready status by deep cleaning, changing linens, restocking inventory and removing trash.
  • Reported all maintenance issues to the housekeeping status board.
Education and Training
High School Diploma: , Expected in 06/1994
Bakersfield High School - Bakersfield, CA

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School Attended

  • Bakersfield High School

Job Titles Held:

  • Jailer/Sergeant
  • Cashier
  • Housekeeper Supervisor
  • Housekeeping


  • High School Diploma

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