it technician resume example with 9 years of experience
JessicaClaire
Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK
H: (555) 432-1000
C:
resumesample@example.com
Date of Birth:
India:
:
single:
:
Education
Bachelor of Science: Computer Systems, Game Development, Expected in Jun 2016 - California State University, San Bernardino - San Bernardino, CA GPA: Status -
Skills
Advance experience in programs: MS Office, Excel, Outlook, Quickbooks, PowerPoint
Operating Systems: Windows XP, Vista, 7, 8, 10, Linux, Mac OS X
Fast Typist: 120 wpm
Ability to problem solve and work independently
Experience
IT Technician, 10/2013 - Current Denalitek – Anchorage, AK,
All kinds of hardware (Branded and non-branded), windows, software, applications and antivirus.
Troubleshooting: Analyzing and repairing problems of computer elements such as desktop computers, laptops and various components/peripherals of an IT network
Prepare exam and rooms with necessary instruments and supplies.
Manage network configurations to ensure that all computers on a network can communicate effectively.
Install and configure computer networks including LAN and WAN.
Valet Supervisor/Lead, 03/2012 - 09/2013 Morongo Casino Resort & Spa – City, STATE,
Trained and supervised a team over 25 valets.
Provide a courteous and professional relationship with all customers, vendors, subordinates, coworkers and managers. "Treat others as you would want to be treated.".
Safely and efficiently valeted guests automobiles to designated parking locations while following company policies and procedures.
Investigated damage claims and dealt directly with customers on resolving any issues encountered at valet stations.
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