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IT Technician Resume Example

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IT TECHNICIAN
Education
Bachelor of Science: Computer Systems, Game DevelopmentJun 2016California State University, San BernardinoSan Bernardino, CA
Skills
  • Advance experience in programs: MS Office, Excel, Outlook, Quickbooks, PowerPoint
  • Operating Systems: Windows XP, Vista, 7, 8, 10, Linux, Mac OS X
  • Fast Typist: 120 wpm
  • ​Ability to problem solve and work independently
  • ​
Experience
IT Technician11/2013 to CurrentBlizzard EntertainmentIrvine, CA
  • All kinds of hardware (Branded and non-branded), windows, software, applications and antivirus.
  • Troubleshooting: Analyzing and repairing problems of computer elements such as desktop computers, laptops and various components/peripherals of an IT network
  • Prepare exam and rooms with necessary instruments and supplies.
  • Manage network configurations to ensure that all computers on a network can communicate effectively.
  • Install and configure computer networks including LAN and WAN.
Valet Supervisor/Lead04/2012 to 10/2013Morongo Casino Resort & SpaCabazon, CA
  • Trained and supervised a team over 25 valets.
  • Provide a courteous and professional relationship with all customers, vendors, subordinates, coworkers and managers. "Treat others as you would want to be treated.".
  • Safely and efficiently valeted guests automobiles to designated parking locations while following company policies and procedures.
  • Investigated damage claims and dealt directly with customers on resolving any issues encountered at valet stations.
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Resume Overview

Companies Worked For:

  • Blizzard Entertainment
  • Morongo Casino Resort & Spa

School Attended

  • California State University, San Bernardino

Job Titles Held:

  • IT Technician
  • Valet Supervisor/Lead

Degrees

  • Bachelor of Science : Computer Systems, Game Development Jun 2016

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