Jessica Claire
Montgomery Street, San Francisco, CA 94105
Home: (555) 432-1000 - Cell: - - -
Websites, Portfolios, Profiles
Professional Summary
  • Innovative and solutions focused IT professional with a broad range of experience in desktop, server side, and network engineering, equally at home, in Windows, VMware, and Mac environments.  Excels in providing one-on-one customer service and technical troubleshooting in both onsite and remote situations.
  • Designed and implemented video streaming services for departmental website
  • Designed and implemented intranet WSS3.0 SharePoint system
  • Migrated and upgraded and deployed WSS 3.0 multi-database to new SharePoint 2013 SP1 intranet, fixed migration issues
  • Migrated and upgraded and WSS 3.0 multi-site farm to new SharePoint 2013 SP1 farm, fixed migration issues
  • Migrated client desktop OS to Windows 7 or 8.1 using windows easy transfer
  • Administered SharePoint Farm for both WSS and 2013
  • Managed database backup jobs
  • Installed all server operating systems from 2003 onward through server 2012 R2 Datacenter
  • Installed all windows client desktop operating systems from dos through windows 8.1
  • Assisted in VMware P2V migration as well as migration of SharePoint system to virtual infrastructure
  • Installed and configured Microsoft System Center Configuration Manager (SCCM) 2012 and Windows Update Services (WSUS) 2012 on newly deployed Windows Server 2012 Datacenter; synchronize with MS update services
  • Migrated an unmanaged WSUS 3.0 database to a SQL Server 2012 managed database, repaired/upgraded links between WSUS and SCCM
  • Deployed EV100 charging station suite and cards
  • Established guest wireless network: guest network management, firewall, and access points
  • Configured WSUS system, assisted with Secunia/WSUS integration
  • Installed and configured first Synology SAN/NAS disk array, created and configured iSCSI targets and a new network backup system + syslog server
  • Managed All Infrastructure SAN's
  • Implemented new network for newly constructed laboratory
  • Assisted in deployment of a new laboratory responsible for much of the networking infrastructure design and setup
  • A+ Certified
  • Network+ Certified
  • Microsoft Certified Professional
  • Microsoft Certified Desktop Technician
  • IC-3 Certified (Internet & Core Computing Certification)
  • NRF Customer Service Certified (National Retail Federation)
Windows (versions 3.1 through 8), Windows Server 2003 - 2012, Apple/OS XS, Active Directory, VMware, WordPress, WSUS, SCCM, Drupal, skilled system builder, knowledgeable in Linux Systems, TCP/IP, MS Office 2003 -2013, HP hardware, DOS, Powershell, IIS, SQL and MySQL, Hyper-V, SharePoint, infrastructure design and implementation, multimedia, knowledgeable in Mac systems, RDP
Work History
02/2008 to 01/2015
IT Staff Championx Corp. Boulder, CO,
  • One of two IT Staff members at Center for Automotive Research, delivering on-site IT and AV technical support for over 230 users/computers on a daily basis for a 30-server VMware-based network, provide help desk support for local users    
  • Install software and operating systems, modify and repair hardware, resolve technical issues    
  • Provide base and administrative level IT support to non-technical personnel within the business
  • Manage backup service, resolve server issues  
  • Install/upgrade, configure, troubleshoot, load balance, and manage VMware and Network DHCP    
  • Manage Active Directory
  • Administer and configure HP switches
  • Assist in administration of SQL and MySQL databases
  • Manage EV100 charging stations
2006 to 2010
Volunteer IT Support Westerville Church Of The Nazarene City, STATE,
  • Assist in IT room cleanup
  • Help with any IT related issues
  • Donate and setup PC for kids lab
  • Help with AV issues
03/2007 to 03/2007
Converter Tech OVCS City, STATE,
  • Refurbished Cable-TV boxes
  • Changed face plates
11/2006 to 03/2007
Data Wipe/Testing Tech Intechra City, STATE,
  • Assessed and wiped computer systems
  • Sent down line for processing
04/2006 to 10/2006
Testing Tech Micro Electronics Testing Tech City, STATE,
    • Tested/QC'd products sent back to Microcenter.
    • Passed good products, Return to Vendor'd bad ones.
    Expected in 2004
    Associate of Applied Science: Micro-Computing Technologies - PC Technician
    Columbus State Community College - Columbus, OH
    • Minor in Multimedia
    • Studies in Cisco/CCENT
    • Continued studies in database administration

    By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy


    Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

    How this resume score
    could be improved?

    Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:


    resume Strength

    • Personalization
    • Target Job

    Resume Overview

    School Attended

    • Columbus State Community College

    Job Titles Held:

    • IT Staff
    • Volunteer IT Support
    • Converter Tech
    • Data Wipe/Testing Tech
    • Testing Tech


    • Associate of Applied Science

    By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

    *As seen in: