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it specialist system administrator cont resume example with 20+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
:
Summary
  • Interdisciplinary Teams
  • Process Improvements
  • Resource Utilization
  • Education
    Naval Hospital Corps School Lakes, IL Expected in 1982 I have had extensive training in areas such as Sexual Harassment, CBRNE, HIPAA, Cyber Awareness, Security +, Hot and Cold weather training, Domestic Violence, Information Awareness Training, Anti-Terrorism Training, Safety, and various mandatory training the Federal Government required, (Certificates available upon request). : - GPA :
    , Expected in 1981 : - GPA :
    El Dorado High School Albuquerque, NM Expected in 1979 : - GPA :
    Highlights
    • INFORMATION MANAGEMENT SYSTEM ADMINISTRATOR
    • Dedicated healthcare management professional with over 25 years of experience the IT/EMR Systems Administrator provides application support regarding the Electronic Medical Records (EMR) system and general IT support in a Microsoft Windows environment. The IT/EMR Systems Administrator provides expertise and experience in maintenance, planning, training, implementation, communication, evaluation or new functionality and on-going process improvement related to the Electronic Medical Records system.
    • The position also provides level 2/3 IT helpdesk support including installation, configuration, and support the organizations local area network (LAN) and wide area network (WAN). The IT/EMR Systems Administrator will assist with maintaining and administering computer hardware and software, networking equipment, systems software, applications software and all documentation/configurations.
    • Acknowledged for capacity to inspire, achieve consensus, mediate and deliver predefined goals despite a diversity of personalities, precarious situations, and changing priorities. Adept at managing multiple tasks and isolating and resolving problems. Stellar reputation for delivering superior customer service.
    • AREAS OF STRENGTH
    • Effective Communication
    • Data Management
    • Team Leadership
    • Regulatory Compliance
    • Statistical Analysis
    • ASSESSMENT
    • CRITICAL THINKING - Monitor, evaluate, and revise implementation of projects and processes to ensure maximum optimization of resources and outcomes.
    • COMMUNICATION- Robust reputation for clearly and effectively conveying ideas and concepts; compelling public speaker.
    • Ad, Team Leadership, Safety
    • Analyst, Regulatory Compliance, Scanning
    • Army, Lesson plans, Scheduling
    • Armed Forces, Logic, SDLC
    • Business process, Logistics, Software development
    • Business process reengineering, Managing, Develops software
    • Computer hardware, Materials, Statistical Analysis
    • Hardware, Mediate, SYSTEM ADMINISTRATOR
    • Hardware installation, Access, Systems design
    • CRITICAL THINKING, Microsoft Windows, Training development and delivery
    • Customer service, Works, Troubleshooting
    • Data Management, Network and Hardware, Wide area network (WAN)
    • Database Administrator, Network
    • Database, Networking
    • Delivery, Optimization
    • Documentation, Order entry
    • Electronic Medical Records, Personnel
    • Functional, Primary Care
    • Government, Procedure development
    • Healthcare management, Processes
    • Instruction, Process improvement
    • Maintains, Programming
    • Inventory, Public speaker
    • Maintains inventory, Quality assurance
    • IT support, Radiology
    • Local area network, Reporting
    • LAN, Research
    Experience
    Caterpillar - IT Specialist System Administrator cont
    Desoto, TX, 01/2008 - 05/2018
    • Along with DoD program level managers and private contractors, tests and evaluates system software.
    • Assists IA Specialist (Infosec) with network scanning and patching.
    • Before installation, develops test and evaluation plans for CHCS/AHLTA software modules.
    • Documents software evaluation and testing.
    • Continuously reviews and tests modules for possible changes.
    • Is the functional analyst for system incident reports (SIR) and system change requests (SCR) for CHCS/AHLTA.
    • Analyzes and recommends solutions to problems.
    • Coordinates with users to develop solutions to software and hardware problems.
    • Documents or has others document system problems.
    • Maintains suspense database on system to track problems and implementation of solutions.
    • Develops program logic for local area applications based on systems design speci.
    • Cations (e.g., source data input, major processing steps to accomplish, output products required, programming/ad hoc languages to use, etc.).
    • Codes, tests and debugs programs.
    • Develops software speci.
    • Cations.
    • Prepares supporting documentation including training and operating instructions for users.
    • Prepares test and certi.
    • Cation data, evaluates data capture, and.
    • Le conversions, etc.
    • Upon completion of software development, establishes and maintains inventory of locally developed system applications.
    • Supplies source code to other military treatment facilities, as requested.
    • (20%) Provides technical information and training for CHCS/AHLTA trainers and end users concerning operation of CHCS/AHLTA modules.
    • The functional expert for AHLTA and CHCS areas (e.g.
    • Pharmacy, Radiology, order entry/results retrieval and reporting, Laboratory, etc.).
    • Helps develop/update training curriculum (e.g.
    • Reviews lesson plans, instructional materials, program evaluations, student/user problems, software releases, participant outcomes).
    • Reviews new lesson plans, instructional and testing materials for technical accuracy.
    • (20%) Provides on-site support to users.
    • Works with users to develop temporary solutions to problems until the contractor can modify CHCS/AHLTA software.
    • Visits work-sites and analyzes individual user problems.
    • Spends time in all areas to obtain/maintain knowledge/understanding of every aspect of CHCS/AHLTA design/use and integration of software modules.
    • (20%), recommends solutions to problems.
    • Coordinates with users to develop solutions to software and hardware problems.
    • Documents or has others document system problems.
    • Maintains suspense database on system to track problems and implementation of solutions.
    • Develops program logic for local area applications based on systems design speci.
    • Cations (e.g., source data input, major processing steps to accomplish, output products required, programming/ad hoc languages to use, etc.).
    • Codes, tests and debugs programs.
    • Develops software speci.
    • Cations.
    • Prepares supporting documentation including training and operating instructions for users.
    • Prepares test and certi.
    • Cation data, evaluates data capture, and.
    • Le conversions, etc.
    • Upon completion of software development, establishes and maintains inventory of locally developed system applications.
    • Supplies source code to other military treatment facilities, as requested.
    • (20%) Provides technical information and training for CHCS/AHLTA trainers and end users concerning operation of CHCS/AHLTA modules.
    • Is the functional expert for AHLTA and CHCS areas (e.g.
    • Pharmacy, Radiology, order entry/results retrieval and reporting, Laboratory, etc).
    • Helps develop/update training curriculum (e.g.
    • Reviews lesson plans, instructional materials, and program evaluations, student/user problems, software releases, participant outcomes).
    • Reviews new lesson plans, instructional and testing materials for technical accuracy.
    • (20%) Provides on-site support to users.
    • Works with users to develop temporary solutions to problems until the contractor can modify CHCS/AHLTA software.
    • Visits work-sites and analyzes individual user problems.
    • Spends time in all areas to obtain/maintain knowledge/understanding of every aspect of CHCS/AHLTA design/use and integration of software modules.
    • (20%).
    - IT Specialist System Administrator
    , , 01/2007 - 01/2018
    • 40 Hours per week As the System/Database Administrator for Composite Health Care System (CHCS) and Armed Forces Health Longitudinal Technology Application (AHLTA) manages the day-to-day operations of both systems and is familiar with overall health center operations.
    • Studies, documents, and analyzes requirements for the CHCS.
    • CHCS is an automated information system that supports health care delivery and ancillary functions (e.g., health care administration, quality assurance, patient administration, patient scheduling and appointing, laboratory, radiology, pharmacy, food service, hospital logistics, etc.) Documents new automated system requirements and changes to the system.
    • Performs or assists with all phases of the CHCS/AHLTA System Development Life Cycle (SDLC) (e.g., site preparation, hardware installation, system testing, procedure development, training, supply and equipment acquisition, phase-in of functional area of responsibility, etc.) Coordinates review and approval of requirements documents through all appropriate levels.
    • (40%).
    NA - IT Specialist System Administrator
    City, STATE, 06/1998 - 12/2007
    • As the System/Database Administrator for CHCS/AHLTA, manages the day-to-day operations of both systems and is familiar with overall health center operations.
    • Studies, documents, and analyzes requirements for the CHCS.
    • CHCS is an automated information system that supports health care delivery and ancillary functions (e.g., health care administration, quality assurance, patient administration, patient scheduling and appointing, laboratory, radiology, pharmacy, food service, hospital logistics, etc.) Documents new automated system requirements and changes to the system.
    • Performs or assists with all phases of the CHCS/AHLTA System Development Life Cycle (SDLC) (e.g., site preparation, hardware installation, system testing, procedure development, training, supply and equipment acquisition, phase-in of functional area of responsibility, etc.) Coordinates review and approval of requirements documents through all appropriate levels.
    • (40%) Along with DoD program level managers and private contractors, tests and evaluates system software.
    • Assists IA Specialist (InfoSec) with network scanning and patching.
    • Before installation, develops test and evaluation plans for CHCS/AHLTA software modules.
    • Documents software evaluation and testing.
    • Continuously reviews and tests modules for possible changes.
    • Is the functional analyst for system incident reports (SIR) and system change requests (SCR) for CHCS/AHLTA.
    • Analyzes and.
    - Facility Trainer
    , , 06/1997 - 11/2001
    • Provided formal and informal on the job training, classroom training, virtual training, computer based training and over the shoulder training, to support functional users requiring assistance in implementing, using, and integrating the AHLTA, CHCS, Integrated Clinical Database (ICDB), MiCare, and Essentris programs into the military medical clinical business process.
    • Maintained records of training activities including training needs assessments, training attendance records, On the Job Training (OJT) records and student critiques.
    • Conducted business process reengineering activities within individual clinics, to include initial assessment, to-be recommendations, and training development and delivery of new processes.
    • Collected, organized and evaluated clinical, functional and training metrics.
    • Performed con.
    • Guration, implementation and maintenance support for the AHLTA, CHCS, ICDB, MiCare, and Essentris program applications.
    • Performed measurement, analysis, research, and monitoring tasks to include ad hoc reporting.
    • Managed user account set up and maintenance, as well as classroom instruction and over the shoulder support.
    • Provided troubleshooting and analysis support to the clinicians and MTF stakeholders.
    Work History
    Kenner Army Health Clinic - IT Specialist System Administrator cont
    Fort Lee, Virginia 01/2008 - 05/2018
    • Along with DoD program level managers and private contractors, tests and evaluates system software.
    • Assists IA Specialist (Infosec) with network scanning and patching.
    • Before installation, develops test and evaluation plans for CHCS/AHLTA software modules.
    • Documents software evaluation and testing.
    • Continuously reviews and tests modules for possible changes.
    • Is the functional analyst for system incident reports (SIR) and system change requests (SCR) for CHCS/AHLTA.
    • Analyzes and recommends solutions to problems.
    • Coordinates with users to develop solutions to software and hardware problems.
    • Documents or has others document system problems.
    • Maintains suspense database on system to track problems and implementation of solutions.
    • Develops program logic for local area applications based on systems design speci.
    • Cations (e.g., source data input, major processing steps to accomplish, output products required, programming/ad hoc languages to use, etc.).
    • Codes, tests and debugs programs.
    • Develops software speci.
    • Cations.
    • Prepares supporting documentation including training and operating instructions for users.
    • Prepares test and certi.
    • Cation data, evaluates data capture, and.
    • Le conversions, etc.
    • Upon completion of software development, establishes and maintains inventory of locally developed system applications.
    • Supplies source code to other military treatment facilities, as requested.
    • (20%) Provides technical information and training for CHCS/AHLTA trainers and end users concerning operation of CHCS/AHLTA modules.
    • The functional expert for AHLTA and CHCS areas (e.g.
    • Pharmacy, Radiology, order entry/results retrieval and reporting, Laboratory, etc.).
    • Helps develop/update training curriculum (e.g.
    • Reviews lesson plans, instructional materials, program evaluations, student/user problems, software releases, participant outcomes).
    • Reviews new lesson plans, instructional and testing materials for technical accuracy.
    • (20%) Provides on-site support to users.
    • Works with users to develop temporary solutions to problems until the contractor can modify CHCS/AHLTA software.
    • Visits work-sites and analyzes individual user problems.
    • Spends time in all areas to obtain/maintain knowledge/understanding of every aspect of CHCS/AHLTA design/use and integration of software modules.
    • (20%), recommends solutions to problems.
    • Coordinates with users to develop solutions to software and hardware problems.
    • Documents or has others document system problems.
    • Maintains suspense database on system to track problems and implementation of solutions.
    • Develops program logic for local area applications based on systems design speci.
    • Cations (e.g., source data input, major processing steps to accomplish, output products required, programming/ad hoc languages to use, etc.).
    • Codes, tests and debugs programs.
    • Develops software speci.
    • Cations.
    • Prepares supporting documentation including training and operating instructions for users.
    • Prepares test and certi.
    • Cation data, evaluates data capture, and.
    • Le conversions, etc.
    • Upon completion of software development, establishes and maintains inventory of locally developed system applications.
    • Supplies source code to other military treatment facilities, as requested.
    • (20%) Provides technical information and training for CHCS/AHLTA trainers and end users concerning operation of CHCS/AHLTA modules.
    • Is the functional expert for AHLTA and CHCS areas (e.g.
    • Pharmacy, Radiology, order entry/results retrieval and reporting, Laboratory, etc).
    • Helps develop/update training curriculum (e.g.
    • Reviews lesson plans, instructional materials, and program evaluations, student/user problems, software releases, participant outcomes).
    • Reviews new lesson plans, instructional and testing materials for technical accuracy.
    • (20%) Provides on-site support to users.
    • Works with users to develop temporary solutions to problems until the contractor can modify CHCS/AHLTA software.
    • Visits work-sites and analyzes individual user problems.
    • Spends time in all areas to obtain/maintain knowledge/understanding of every aspect of CHCS/AHLTA design/use and integration of software modules.
    • (20%).
    - IT Specialist System Administrator
    , 01/2007 - 01/2018
    • 40 Hours per week As the System/Database Administrator for Composite Health Care System (CHCS) and Armed Forces Health Longitudinal Technology Application (AHLTA) manages the day-to-day operations of both systems and is familiar with overall health center operations.
    • Studies, documents, and analyzes requirements for the CHCS.
    • CHCS is an automated information system that supports health care delivery and ancillary functions (e.g., health care administration, quality assurance, patient administration, patient scheduling and appointing, laboratory, radiology, pharmacy, food service, hospital logistics, etc.) Documents new automated system requirements and changes to the system.
    • Performs or assists with all phases of the CHCS/AHLTA System Development Life Cycle (SDLC) (e.g., site preparation, hardware installation, system testing, procedure development, training, supply and equipment acquisition, phase-in of functional area of responsibility, etc.) Coordinates review and approval of requirements documents through all appropriate levels.
    • (40%).
    Naval Hospital Twentynine Palms - IT Specialist System Administrator
    Twentynine Palms, California 06/1998 - 12/2007
    • As the System/Database Administrator for CHCS/AHLTA, manages the day-to-day operations of both systems and is familiar with overall health center operations.
    • Studies, documents, and analyzes requirements for the CHCS.
    • CHCS is an automated information system that supports health care delivery and ancillary functions (e.g., health care administration, quality assurance, patient administration, patient scheduling and appointing, laboratory, radiology, pharmacy, food service, hospital logistics, etc.) Documents new automated system requirements and changes to the system.
    • Performs or assists with all phases of the CHCS/AHLTA System Development Life Cycle (SDLC) (e.g., site preparation, hardware installation, system testing, procedure development, training, supply and equipment acquisition, phase-in of functional area of responsibility, etc.) Coordinates review and approval of requirements documents through all appropriate levels.
    • (40%) Along with DoD program level managers and private contractors, tests and evaluates system software.
    • Assists IA Specialist (InfoSec) with network scanning and patching.
    • Before installation, develops test and evaluation plans for CHCS/AHLTA software modules.
    • Documents software evaluation and testing.
    • Continuously reviews and tests modules for possible changes.
    • Is the functional analyst for system incident reports (SIR) and system change requests (SCR) for CHCS/AHLTA.
    • Analyzes and.
    - Facility Trainer
    , 06/1997 - 11/2001
    • Provided formal and informal on the job training, classroom training, virtual training, computer based training and over the shoulder training, to support functional users requiring assistance in implementing, using, and integrating the AHLTA, CHCS, Integrated Clinical Database (ICDB), MiCare, and Essentris programs into the military medical clinical business process.
    • Maintained records of training activities including training needs assessments, training attendance records, On the Job Training (OJT) records and student critiques.
    • Conducted business process reengineering activities within individual clinics, to include initial assessment, to-be recommendations, and training development and delivery of new processes.
    • Collected, organized and evaluated clinical, functional and training metrics.
    • Performed con.
    • Guration, implementation and maintenance support for the AHLTA, CHCS, ICDB, MiCare, and Essentris program applications.
    • Performed measurement, analysis, research, and monitoring tasks to include ad hoc reporting.
    • Managed user account set up and maintenance, as well as classroom instruction and over the shoulder support.
    • Provided troubleshooting and analysis support to the clinicians and MTF stakeholders.
    Skills
  • INFORMATION MANAGEMENT SYSTEM ADMINISTRATOR
  • Dedicated healthcare management professional with over 25 years of experience the IT/EMR Systems Administrator provides application support regarding the Electronic Medical Records (EMR) system and general IT support in a Microsoft Windows environment. The IT/EMR Systems Administrator provides expertise and experience in maintenance, planning, training, implementation, communication, evaluation or new functionality and on-going process improvement related to the Electronic Medical Records system.
  • The position also provides level 2/3 IT helpdesk support including installation, configuration, and support the organizations local area network (LAN) and wide area network (WAN). The IT/EMR Systems Administrator will assist with maintaining and administering computer hardware and software, networking equipment, systems software, applications software and all documentation/configurations.
  • Acknowledged for capacity to inspire, achieve consensus, mediate and deliver predefined goals despite a diversity of personalities, precarious situations, and changing priorities. Adept at managing multiple tasks and isolating and resolving problems. Stellar reputation for delivering superior customer service.
  • AREAS OF STRENGTH
  • Effective Communication
  • Data Management
  • Team Leadership
  • Regulatory Compliance
  • Statistical Analysis
  • ASSESSMENT
  • CRITICAL THINKING - Monitor, evaluate, and revise implementation of projects and processes to ensure maximum optimization of resources and outcomes.
  • COMMUNICATION- Robust reputation for clearly and effectively conveying ideas and concepts; compelling public speaker.
  • Ad, analyst, Army, Armed Forces, business process, business process reengineering, computer hardware, hardware, hardware installation, CRITICAL THINKING, customer service, Data Management, Database Administrator, Database, delivery, documentation, Electronic Medical Records, functional, Government, healthcare management, instruction, maintains
  • Inventory, maintains inventory, IT support, local area network, LAN, Team Leadership, Regulatory Compliance, lesson plans, logic, logistics, managing, materials, mediate, access, Microsoft Windows, Works, Network and Hardware, network, networking, optimization, order entry, Personnel, Primary Care, procedure development, processes, process improvement, programming, public speaker, quality assurance, Radiology, reporting, research, Safety, scanning, scheduling, SDLC, software development, Develops software, Statistical Analysis, SYSTEM ADMINISTRATOR, systems design, training development and delivery, troubleshooting, wide area network (WAN)
  • Additional Information
    • Kenner Army Health Clinic Influenza Team: Works with the Preventive Medicine team to make sure all documentation for all Students and Permanent Personnel influenza vaccinations where correctly entered into the electronic medical record. Also oversaw that mobile sites had the equipment and access they needed to complete this yearly tasking. 2007 - 2017 Fort Pickett Temporary Yearly Site Set-Up: Works with the Active Duty Clinic, TMC-1, TMC-2, IMD Network and Hardware team during the annual Temporary Medical Treatment Facility set-up for the Army National Guard training units. 2007 - 2018 Primary Care Medical Home: Works with PCMH Project team members in support of contributing to overall project objectives, completing individual deliverables, providing expertise, working with users to establish and meet business needs.

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    Resume Overview

    School Attended

    • Naval Hospital Corps School
    • El Dorado High School

    Job Titles Held:

    • IT Specialist System Administrator cont
    • IT Specialist System Administrator
    • IT Specialist System Administrator
    • Facility Trainer

    Degrees

    • I have had extensive training in areas such as Sexual Harassment, CBRNE, HIPAA, Cyber Awareness, Security +, Hot and Cold weather training, Domestic Violence, Information Awareness Training, Anti-Terrorism Training, Safety, and various mandatory training the Federal Government required, (Certificates available upon request).

    By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

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