Senior IT Professional with 14 years of experience in implementation, operation and support of business technology
Lead multi-cultural project teams in different roles providing strategic direction & solution expertise
Experienced in engaging both IT & Business leadership to prioritize and align technology roadmap with strategic objectives of the organization and industry standards
Experienced in Value Capture, ROI & TCO analysis for multi-phased programs with focus on key business drivers such as Time-to-Market, Efficiency & Automation
Experienced in rapid deployments using Agile Methodologies
SAP Technology: ECC, Ariba, CRM, PI, Enterprise Portal, Solution Manager, BW, Business Objects
Platform: Cloud & On-Premise systems on HANA, Oracle or SQL databases
Project Methodology: Agile – Scrum, Kanban; Traditional – Waterfall
IT Operations: Application support and continuous process improvements, Backup & disaster recovery, Batch Process management, Critical System Monitoring and Alerting, Support of Key Business Milestones and Business Calendar Events
Industry Expertise: Retail, Manufacturing, Wholesale Distribution
Line of Business: Finance, Supply Chain, E-Comm, Store Operations, Manufacturing, Production Planning, Sales & Distribution
IT SAP Manager, 08/2013 to Current BJ's Wholesale Club Inc. – Westborough, MA
Implementation, Operations & Production Support of SAP Business Systems with Finance and Retail functionalities.
Define and deliver SAP Portfolio and Roadmap to drive business & technology transformation
Maintenance and Up-Keep of SAP Technology platform per Industry standards and trend. Defined roadmap for Cloud up-lift of SAP system landscape.
Define and maintain 24/7 Production Support of system functionalities for undisruptive business operations with SLAs and SOPs. Put in place a support team of external onsite and offsite consultants to manage and drive support activities
Defined and setup SAP Center of Excellence with Business & IT cross-functional team.
Technology Project Manager, 12/2011 to 08/2013 Itelligence Inc. – Cincinnati, OH
Manage and deliver multiple technology projects in parallel
Implementation of full life-cycle ERP projects with pre-configured Industry-Specific for Retail, Manufacturing, Finance, Wholesale Distribution line of business.
Architect End-End solutions with integration of cross-platform applications in an IT Eco-System
Technology Team Lead, 2008 to 11/2011 Sulzer Pumps Inc. – Brookshire, TX
Lead technology development team to plan, deliver and maintenance a Global ERP template solution to cover business process operations in Americas, Europe and Asia.
Technical solution architecture and rollout to multiple countries with focus on country-specific localizations and government regulations.
Formalization of a Core Competency Center for production support and continuous process improvement.
Senior Software Engineer, 08/2005 to 02/2008 Sierra Infosys Inc. – Houston, TX Provide technology expertise and lead a team of developers and system configurators in multiple ERP projects. Hands-on design and development of critical & complex business process.
Software Engineer, 01/2004 to 08/2005 Shellsoft Inc. – Santa Clara, CA Provide technology expertise in multiple ERP projects. Hands-on design and development of business processes
Master of Science: Computer Science, 2004 University of North Carolina - Charlotte, NC
Bachelor of Science: Computer Science and Engineering, 2001 University of Madras -Chennai, India
SAP Enterprise Solution Implementation & Support:
Implemented SAP Retail Solution for operations of 200+ stores and corporate head office
Solution covered Order-to-Cash, Procure-to-Pay, Data-to-Report business processes
As a part of the project implementation, performed vendor evaluation and selection to put in place a team to ‘keep-the-lights-on' and to perform minor system enhancements
Cloud Adoption Program – Strategy & Roadmap
Developed a phased-approach for Cloud Adoption at Enterprise level
Put in place a comprehensive process to plan, assess, migrate/implement a cloud system with proper operational controls and security governance.
IT teams were also empowered with the concept of Minimum Viable Cloud to quickly deliver cloud platforms using cloud factory models & playbooks.
An IT roadmap was developed to lift & shift existing platforms as required and to implement new solution platforms
Global Template Rollout for Core ERP and BW
Rolled out core ERP solution to multiple global locations using SAP best-practice solution methodology
Engaged subject matter and technical experts in each country to handle localization and government regulations
An integrated BW system was implemented to meet reporting requirements for business planning & forecasting and financial consolidation
Center of Excellence for Business Technology
Championed an initiative to put in place a Center of Excellence with team of Cross-functional experts and executives from IT & Business for Governance, Operations and Development of Business Technology.
The COE worked closely with Leadership and Business Units by creating appropriate forum to strategize, prioritize & deliver business objectives