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it manager iii resume example with 18+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
  • :
Summary

Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Proactive and decisive leader with 18+ years of IT experience including 7+ years of managing multiple teams.

Achieved in building & leading high performing teams, technology roadmap & delivery.

Skills
  • Risk Mitigation Planning
  • Team Collaboration
  • Quality Assurance
  • Agile Work Processes
  • Oracle Certified Professional
  • Dev-Sec-Ops
  • Project Management
  • Infrastructure Planning & Budgeting
  • Recruitment and Hiring
  • Lead high profile implementation Projects
Experience
IT Manager III, 02/2013 to Current
Dish Network CorporationSavannah, GA,
  • Kept project teams on-task with proactive control of budgets, schedules and scopes.
  • Designed contingency planning, formal training and employee development plan to increase staff quality performance.
  • Collaborated with and mentored technology staff, promoting synergetic partnerships, credibility and teamwork.
  • Facilitated implementation of Oracle ERP and coordinated company-wide transition to support mode.
  • Planned, purchased, installed and maintained Oracle Exadata systems.
  • Managed team(s) / multiple teams including direct & indirect reports; provided leadership and oversight on multiple infrastructure and technology projects.
  • Maintained strong knowledge of applicable regulations to guarantee that designs, operations and IT systems met those requirements.
  • Completed thorough risk assessments and deployed management and response strategies to prevent roadblocks.
  • Devised implementation plans and performed cost-benefit and ROI analyses for multiple software/tools/products.
  • Hired, trained and managed employees and conducted performance evaluations.
  • Collaborated with IT Managers from multiple streams and developers for integrations, ensuring successful technical upgrades.
  • Involved in information technology budget, implementing cost-cutting initiatives to stay on track.
  • Analyzed and evaluated architectural needs to improve strategies and determine overall costs.
  • Anticipated future trends using strategic planning resulting in balancing risk-taking with continuous innovation.
  • Worked directly with Directors and VPs.
Lead DBA, 03/2012 to 02/2013
TendrilDenver, CO,
  • Tested and modified databases to determine and correct issues.
  • Developed data models and database designs to plan projects.
  • Analyzed database applications and made necessary adjustments to parameters and architecture to improve performance.
  • Solved complex analytical problems using statistical models from data.
  • Created and monitored performance metrics to keep databases functioning at optimal capacity.
  • Aligned systems with business needs to enhance scalability of database structures and recommend improvements.
  • Partnered with project management teams on development of scope and timelines.
  • Integrated Oracle EBS with mobile devices and manifesting systems to improve services.
Sr. DBA, 03/2011 to 03/2012
CiscoCity, STATE,
  • Tested and modified databases to determine and correct issues.
  • Assessed customer needs and goals through communication and system evaluations to modify existing databases for personalized customization.
  • Partnered with project management teams on development of scope and timelines.
  • Specified user access levels for each database segment to protect database integrity and company information.
  • Developed and implemented security initiatives to protect important company data.
ERP DBA, 09/2007 to 12/2010
SeagateCity, STATE,
  • Aligned systems with business needs to enhance scalability of database structures and recommend improvements.
  • Created and monitored performance metrics to keep databases functioning at optimal capacity.
  • Analyzed database applications and made necessary adjustments to parameters and architecture to improve performance.
  • Defined database design specifications based upon project requirements.
  • Performed quality assurance processes to support data warehouse improvements.
ERP DBA, 03/2006 to 08/2007
Marsh & McLennanCity, STATE,
  • Created and monitored performance metrics to keep databases functioning at optimal capacity.
  • Analyzed database applications and made necessary adjustments to parameters and architecture to improve performance.
  • Partnered with project management teams on development of scope and timelines.
  • Communicated with data architects, programmers and engineers to keep projects on track.
  • Performed quality assurance processes to support data warehouse improvements.
Associate Software Engineer, 03/2004 to 03/2006
Wipro TechnologiesCity, STATE,
  • Worked with off-site teams to complete timely tests and facilitate smooth product releases.
  • Reviewed configuration files, logs and sections of code to complete debugging and locate breakdown sources.
  • Resolved customer issues by establishing workarounds and solutions to debug and create defect fixes.
  • Implemented and tested enhancement feature requests to improve product functionality and extend performance.
  • Recommended and executed plans to improve development tools and processes.
  • Collaborated with development team members to create and integrate high availability solutions for mission-critical applications.
  • Worked closely with development team members to identify and remove software bugs.
Education and Training
Bachelor of Science: Information Technology, Expected in 04/2003 to Barathidasan University - Tiruchirapalli,
GPA:

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Resume Overview

School Attended

  • Barathidasan University

Job Titles Held:

  • IT Manager III
  • Lead DBA
  • Sr. DBA
  • ERP DBA
  • ERP DBA
  • Associate Software Engineer

Degrees

  • Bachelor of Science

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