Information Technology Infrastructure/Network Administrator/IT Support Specialist/Technician
Non-Management/Non-Supervisory Intelligent, loyal, responsible, flexible worker that can bring common sense as well as excellent customer service internally and externally to your company is seeking an entry level to intermediate level (non-management) position with a moderate salary with benefits and challenging activities. Graduate of Keiser University offering a strong, hands on background in IT Network Infrastructure combined with excellent intermediate experience as a help desk analyst, hardware troubleshooter, project management, vendor liaison and network administration.
Consistently recognized for technical troubleshooting, skills such as hardware malfunctions and software glitches. Rapidly and cost-effectively resolved challenging technical issues of a WAN Infrastructure for two locations and 60 employees in a Non Profit company with a $5,000,000 budget and an IT budget of $100,000 +/-.
Quickly learn and master new technology; equally successful in both team and self-directed settings; and proficient in a range of computer systems, languages, tools and testing methodologies such as Windows and Microsoft Products, decent Mac knowledge now added with iPad and iPhones and syncing phones, tablets and laptops to our network with special certificates and configurations.
Reduced technical escalations to Vendors by troubleshooting 3 out of 4 calls without assistance.
A+, Accounting, Adobe, Acrobat, Photoshop, Antivirus, ASP, tape backup, brochures, C++, CGI, Cisco Routers, Citrix, Hardware, Computer Networking, conversion, Council, Crystal Reports, CSS, data entry, database administration, Databases, Database, documentation, Email, Financial, Financial Planning, Fireworks, hard drive, help desk, HTML, Hubs, InDesign, Insurance, Internet Explorer, IP, Java, Languages, Director, Market, meetings, memory, Mail, MS Office, Office, MS Outlook, Windows 7, Windows 9, Windows, Windows 2000, 2000, NT, Word, Works, modems, motherboard, NEC, enterprise, Network Administrator, Network, networking, NIC cards, Operating Systems, pc's, Perl, phone systems, copiers, cameras, power supply, presentations, Pricing, printers, processes, proposals, Relational Databases, RMS, Sage, Selling, scanning, SQL, Switches, Symantec, T-1, TCP/IP, desktop support, phone, troubleshooting, type, UNIX, Veritas, Veritas Backup, video conferencing, Visio, Vista, Visual Basic
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