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- Budgeting Management
- Documentation Management
- Analytical Thinking
- Troubleshooting
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- System Administration
- Network Hardware and Software Maintenance
- Fluent in Python, and C++
- Fluent in Spanish
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Experienced Information Technology Manager well-versed in infrastructure, security planning and daily operations management. Forward-thinking and strategic leader with 20+ years of experience in Information Technology. Recognized for cost-effective system improvements, operational streamlining and positive leadership style.
01/2019 to Current IT Manager Codefresh – Tampa, FL,
- Liaised effectively with others to promote on-going network design, reevaluation, and optimization that scaled with company growth.
- Worked closely with management teams to plan, develop, coordinate and execute technical strategies aligned with the company's vision.
- Created support documentation that empowered and enabled user community to extend skills, leverage system features, and find resolutions to questions without intervention from the support team.
- Planned, purchased, installed and maintained Barracuda Firewall.
- Assessed system needs, improved design processes and enabled systems to align more closely with business expectations
- Performed network security design and integration duties.
- Installed, configured, tested and maintained operating systems, application software and system management tools.
- Responsible for initiating talks to leveraging Cloud resulting in a plan to move critical components to the Cloud.
01/2016 to 01/2019 IT Director Concord Management, Ltd. – Atlanta, GA,
- Develop an application that tracked the time users spend on a task.
- Responsible for migrating from GitHub to Perforce on Google Cloud Platform
- Developed, tracked, and controlled information technology operating budgets.
- Analyzed network and server infrastructure to assess areas in need of improvement and develop solutions.
- Attended ongoing seminars, workshops, and continuing education courses to remain current in emerging technology and advancements
- Supported IT application development, application support, system integration, and system administration projects, generating more than $5 million annually
- Oversaw development and maintenance of organization computer systems and intranet.
- Implemented network security equipment, including firewalls, two-factor authentication, and antivirus software for networks supporting 40 users.
- Worked closely with customers, internal staff and other stakeholders to determine planning, implementation and integration of system-oriented projects.
01/2011 to 01/2016 Senior IT Manager Handshake – City, State,
- Implemented guidelines and policies that aligned with Avalanche culture and security standards.
- Project lead for projects; data center move, Expanding office, improve communication between offices; New York and Stockholm, Improve I/0 for Archive servers.
- Introduce a helpdesk system, organize and track end users' requests.
- This helpdesk system was implemented at virtually no cost.
- Responsible for designing and implementing a remote solution allowing programmers, animators, and FX artists to work from home achieving 20 to 30 frames per second.
- Resolved problems proactively and decisively, applying business acumen and sound judgment
- Manage server configuration using Puppet
- Wrote a software for end users using Python and Qt.
01/2005 to 01/2011 IT Manager Codefresh – City, State,
- Report directly to the Chief Financial Officer.
- Responsible for the IT department budgets and annual projects, which led to a 30% cost savings when compared to the previous year.
- Implemented a video conference solution, across three sites; Europe, Australia, and United States, for the company's monthly green-light meetings. Saving thousands on travel expenses.
- Managed technology projects throughout the organization.
- Assessed system needs, improved design processes, and enabled systems to align more closely with business expectations
- Planned, purchased, installed and maintained Cisco's VoIP system.
- Oversaw development and implementation of improvements to support and network operations.
Expected in 10/2021 Post Graduate Program in Cloud Computing: Information Technology
SimpliLearn - Online,
GPA:
- Coursework: Microsoft Azure; AZ-900, AZ-104, AZ-204, AZ-303 and AZ-304, Amazon AWS; AWS Cloud Practitioner, AWS Solution Architect, AWS Developer Associate and AWS Sysops Associate, and Google Cloud Platform Architect.
Expected in 2015 ITIL Foundation Certification: IT Service Management
Global Knowledge - New York, NY,
GPA:
- Professional development completed in IT Service Management
Expected in 2010 VSphere Workshop:
New Age Training, Inc. - New York, NY
GPA:
- Coursework in configuring, deployment of VMware vSphere in a clustered environment.
Expected in 2005 Information System Security: IT Security And Management
Villanova University - Online,
GPA:
Coursework:
- CISSP Advanced Security Management
- Master Certificate in Information Systems Security
- Master Certificate In IS/IT Project Management
Expected in 07/1997 Associate's Degree: Liberal Arts And General Studies
Boricua College - New York, NY,
GPA:
- Microsoft Certified: Azure Fundamentals
- ITIL Foundation Certification
- Microsoft® Certified Technology Specialist: Windows Server 2008 Network Infrastructure, Configuration
- Intermediate System Administrator for Solaris 9 OE, Sun Microsystem
- Cisco Certified Network Associate (CCNA)
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