A+, Active Directory, Adobe Acrobat, CCNA, CLI, cisco, Cisco IOS, hardware, client, clients, Dell, DHCP, DNS, email, equipment inventory, Ghost, Help Desk Support, help desk, Image, Internet explorer, LAN, notes, lotus notes, Lotus notes 8.5, Mac, Mac OS, memory, Access, exchange, Microsoft exchange server, Microsoft exchange, Microsoft Office suite, MS office suite, Windows operating system, Microsoft Outlook, windows, Windows XP, multitasking, network administration, network, Networking, Operating system, organizational, peripherals, phone system, policies, printers, Problem Solving Skills, protocols, Red Hat Linux, Routing, script, Symantec, TCP/IP, technical support, desktop support, telephone, phones, Troubleshoot, upgrade, VPN, virtual private network, voice mail, VOIP, WAN