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it equipment coordinator resume example with 17+ years of experience

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Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Professional Summary

Successful and organized planner, who holds a background in physical and virtual inventory management spanning four continents. Proven history of making dependable and competent business decisions that led to greater roles and more responsibilities. A well grounded quick learner, committed to attaining skills and techniques that will advance IT career development. With more than 15 years experience in outstanding customer service, a leader that places high importance on being reliable and adapting to shifting work conditions.






Skills
  • Customer-centric
  • Inventory Management/ Maintenance
  • Basic understanding of network and computer terms
  • Detail Oriented
  • Organization
  • Analytical Problem Solving
Work History
11/2021 to Current IT Equipment Coordinator Avispa | Los Angeles, CA,
  • Maintained inventory by purchasing and receiving new/ replacement assets as needed, conducting regular audits, keeping software up-to-date, provisioning equipment and performing Advanced Return Merchandise Authorizations on defective hardware
  • Consistently showed presence each day, with strong emphasis on supporting Operations
  • Used technical knowledge, learned from SOP's, to resolve trouble tickets and action items while meeting service-level agreement requirements; escalating when appropriate
  • Deployed numerous workstation components to Operations in order to meet warehouse needs, including monitors, desktop computers, Thin Clients, Zebra printers, handheld scanners and peripherals
06/2020 to 11/2021 Amazon FC Associate (Problem Solve) Amazon | City, STATE,
  • Problem Solve Process Guide (PG) for 9 months
  • Resolved problems associates encountered ranging from moving items between containers or printing labels, to identifying scannable barcodes on damaged packaging and changing dispositions of items in hand
  • Utilized Customer Service Central (CSC) on computers to search order history, change Amazon Standard Identification Numbers (ASIN), and annotate important notes in accounts
  • Carried out job functions through secured VPN connections in order to deter data breach events
01/2017 to 11/2019 Transportation Management Coordinator U.S. Army | City, STATE,
  • Operated within limits of safety guidance and enforced proper filing standards of data
  • Tracked assets in real time using Radio Frequency Identification (RFID) tags and other military systems
  • Identified possible materiel and transport capabilities to meet mission needs weekly
  • Problem solved urgent mission complications that saved US Armed Forces more than $5,000,000
12/2015 to 12/2016 Personal Property Coordinator U.S. Army | City, STATE,
  • Completed 100% physical inventory count weekly and kept records current with latest data to prevent errors
  • Provided exceptional client support each day by managing logistics of receiving, storing, packing, delivering and shipping Service Members' (SM) goods,
  • Identified potential shipment issues and contacted Personal Property Shipment Offices (PPSO) on four continents regarding concerns
  • Digitally created 2-Dimensional Military Shipping Labels (MSL) for monthly air shipments
05/2014 to 11/2015 Administrative Records Specialist U.S. Army | City, STATE,
  • Maintained precise, up to date unit training information on high-visibility databases for 9 months, earning two Army Achievement Medals (AAM)
  • Complied with regulatory requirements when submitting and storing information by following document control protocols
  • Produced weekly materials for projects that matched specifications provided by team or project manager
  • Constructed continuity materials with instructions, contacts and procedures for incoming personnel pertaining to office roles
02/2014 to 05/2014 Amazon FC Associate (Receiving) Amazon | City, STATE,
  • Operated hand-held devices and computers to record/monitor inventory during receiving, picking and stocking merchandise
  • Verified quantity, description and condition of materials received by inspecting merchandise
  • Adhered to safety practices by working safely around moving machinery and organized work areas to reduce or eliminate hazards
  • Consistently exceeded 100% nightly production rate while focusing on quality
05/2004 to 05/2013 Lead Youth Counselor Seattle Parks And Recreation | City, STATE,
  • Conducted daily administrative tasks efficiently to minimize time away from children, including attendance reports and requesting new supplies
  • Managed safety and security of 80+ children daily by monitoring entrances, exits and environmental hazards
  • Introduced group activities to enhance socialization, communication and problem-solving skills for children
  • Sanitized dishes, tabletops, toys and frequently touched surfaces to prevent spreading germs
Education
Expected in 07/2024 to to Associate of Arts | Business Administration- 15 Credit Hours Completed Central Texas College, Killeen, TX , GPA:

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Resume Overview

School Attended

  • Central Texas College

Job Titles Held:

  • IT Equipment Coordinator
  • Amazon FC Associate (Problem Solve)
  • Transportation Management Coordinator
  • Personal Property Coordinator
  • Administrative Records Specialist
  • Amazon FC Associate (Receiving)
  • Lead Youth Counselor

Degrees

  • Associate of Arts

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