IT Director/Senior Systems Engineer Resume Example
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IT DIRECTOR/SENIOR SYSTEMS ENGINEER
Professional Summary
Experienced IT Director and Systems Engineer with 10 years in the IT field, possessing a strong skillset of high end virtualization, server architecture, project management, and managerial abilities.
Skills
VMware vSphere Platform Microsoft Exchange Server Autonomy WorkSite Windows Server 2008/2012 Project Management | Compellent/EqualLogic/NetApp SonicWall/MikroTik/Ubiquiti LAMP Web Server Veeam Availabiblity Suite Disaster Recovery |
Work History
IT Director/Senior Systems Engineer06/2011 to Current
Ssi Schaefer Systems International North America – Windsor , CT
Ssi Schaefer Systems International North America – Windsor , CT
- Joined company in 2011 as a Systems Engineer, and was promoted to the role of Manager, followed by IT Director at a mid-sized MSP, overseeing managers and technicians in daily operations, client relations, and project management.
- Designed and administered hosted Microsoft Exchange environment supporting over 3,000 mailboxes.
- Built and maintained multiple datacenter environments running on VMware vSphere.
- Developed and tested numerous disaster recovery scenarios and maintained proper documentation.
- Successfully performed numerous migrations of full client environments into hosted servers at datacenter.
- Managed internal and client projects, including server migrations, office relocation, major upgrades, and implementation of new systems.
- Ensured network, system and data availability and integrity through preventative maintenance and upgrades.
- Implemented company policies, technical procedures and standards for preserving the integrity and security of data, reports and access.
- Monitored network performance and provided network performance statistical reports for both real-time and historical measurements.
- Trained junior members of IT team regarding network security and troubleshooting of various IT systems.
- Recommended architectural improvements, design solutions and integration solutions.
- Worked with technical managers to monitor technicians, implement new work policies, and ensure optimal company operations.
IT Consultant04/2009 to 04/2011
Denalitek – Anchorage , AK
Denalitek – Anchorage , AK
- Worked as a private IT consultant for various clients, providing a full range of IT services, including desktop support, Windows and linux based server support, and website and email hosting services.
- Acquired new clients and assisted in planning future IT needs.
- Migrated client networks into cloud environments
- Ensured network, system and data availability and integrity through preventative maintenance and upgrades.
- Provided documentation on start-up, shut down and first level troubleshooting of processes.
- Recommended network security standards to management.
IT Technician09/2008 to 05/2009
Apex Systems – Hermitage , TN
Apex Systems – Hermitage , TN
- Worked as a technician focusing on desktop support, as well as providing basic Windows Server support for small businesses in the area.
- Ensured timely repair of customer workstations to meet necessary deadlines.
- Performed repair on small server environments, and deployed new servers and networking equipment.
Deployment Technician04/2006 to 09/2006
IS&T – City , STATE
IS&T – City , STATE
- Temporary contract position deploying 2,500 workstations at a major hospital.
- Imaged new PCs, migrating and setting up new user profiles, and ensuring proper system configuration/applications through SCCM.
- Assisted end users in operation of new PCs and provided training when necessary.
Accomplishments
- Manager Of The Year - ScoNet, Inc.
- Highest Rated Employee From Client Survey - ScoNet, Inc.
- Sole architect in building top-tier VMware and Exchange 2013 hosting environment.
- Built complete PowerShell management front end for Exchange 2013 platform.
- Designed and built network infrastructure for three clients with offices nationwide. Built MPLS/VPN infrastructure, server and datacenter facilities, Microsoft Exchange environments, and WorkSite environments.
- Managed over 200 customer accounts and improved client satisfaction by 20%.
- Deployed and tested over 20 disaster recovery scenarios in different environments. Utilized Veeam Replication to provide hot and cold site failover capabilities based off client needs.
- Secured client networks by performing vulnerability assessment and remediation using Nessus and OpenVAS. Reduced client vulnerabilities to meet audit recommendations.
Certifications
VMware Certified Processional 5 & 6 - Datacenter Virtualization
MCITP: Systems Administrator
WorkSite Certified Systems Engineer
MikroTik Certified Network Associate
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Resume Overview
Job Titles Held:
- IT Director/Senior Systems Engineer
- IT Consultant
- IT Technician
- Deployment Technician
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