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IT Director/Senior Systems Engineer Resume Example

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IT DIRECTOR/SENIOR SYSTEMS ENGINEER
Professional Summary
Experienced IT Director and Systems Engineer with 10 years in the IT field, possessing a strong skillset of high end virtualization, server architecture, project management, and managerial abilities.
Skills

VMware vSphere Platform

Microsoft Exchange Server

Autonomy WorkSite

Windows Server 2008/2012

Project Management

    Compellent/EqualLogic/NetApp

    SonicWall/MikroTik/Ubiquiti

    LAMP Web Server

    Veeam Availabiblity Suite

    Disaster Recovery

Work History
IT Director/Senior Systems Engineer06/2011 to Current
Sconet, Inc. – Houston, TX
  • Joined company in 2011 as a Systems Engineer, and was promoted to the role of Manager, followed by IT Director at a mid-sized MSP, overseeing managers and technicians in daily operations, client relations, and project management.
  • Designed and administered hosted Microsoft Exchange environment supporting over 3,000 mailboxes.
  • Built and maintained multiple datacenter environments running on VMware vSphere.
  • Developed and tested numerous disaster recovery scenarios and maintained proper documentation.
  • Successfully performed numerous migrations of full client environments into hosted servers at datacenter.
  • Managed internal and client projects, including server migrations, office relocation, major upgrades, and implementation of new systems.
  • Ensured network, system and data availability and integrity through preventative maintenance and upgrades.
  • Implemented company policies, technical procedures and standards for preserving the integrity and security of data, reports and access.
  • Monitored network performance and provided network performance statistical reports for both real-time and historical measurements.
  • Trained junior members of IT team regarding network security and troubleshooting of various IT systems.
  • Recommended architectural improvements, design solutions and integration solutions.
  • Worked with technical managers to monitor technicians, implement new work policies, and ensure optimal company operations.
IT Consultant04/2009 to 04/2011
AllSys Computers – Austin, TX
  • Worked as a private IT consultant for various clients, providing a full range of IT services, including desktop support, Windows and linux based server support, and website and email hosting services.
  • Acquired new clients and assisted in planning future IT needs.
  • Migrated client networks into cloud environments
  • Ensured network, system and data availability and integrity through preventative maintenance and upgrades.
  • Provided documentation on start-up, shut down and first level troubleshooting of processes.
  • Recommended network security standards to management.
IT Technician09/2008 to 05/2009
Systek Computers – College Station, TX
  • Worked as a technician focusing on desktop support, as well as providing basic Windows Server support for small businesses in the area.
  • Ensured timely repair of customer workstations to meet necessary deadlines.
  • Performed repair on small server environments, and deployed new servers and networking equipment.
Deployment Technician04/2006 to 09/2006
IS&T – Houston, TX
  • Temporary contract position deploying 2,500 workstations at a major hospital.
  • Imaged new PCs, migrating and setting up new user profiles, and ensuring proper system configuration/applications through SCCM.
  • Assisted end users in operation of new PCs and provided training when necessary.
Accomplishments
  • Manager Of The Year - ScoNet, Inc.
  • Highest Rated Employee From Client Survey - ScoNet, Inc.
  • Sole architect in building top-tier VMware and Exchange 2013 hosting environment.
  • Built complete PowerShell management front end for Exchange 2013 platform.
  • Designed and built network infrastructure for three clients with offices nationwide. Built MPLS/VPN infrastructure, server and datacenter facilities, Microsoft Exchange environments, and WorkSite environments.
  • Managed over 200 customer accounts and improved client satisfaction by 20%.
  • Deployed and tested over 20 disaster recovery scenarios in different environments. Utilized Veeam Replication to provide hot and cold site failover capabilities based off client needs.
  • Secured client networks by performing vulnerability assessment and remediation using Nessus and OpenVAS. Reduced client vulnerabilities to meet audit recommendations.
Certifications

VMware Certified Processional 5 & 6 - Datacenter Virtualization

MCITP: Systems Administrator

WorkSite Certified Systems Engineer

MikroTik Certified Network Associate

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Resume Overview

Companies Worked For:

  • Sconet, Inc.
  • AllSys Computers
  • Systek Computers
  • IS&T

Job Titles Held:

  • IT Director/Senior Systems Engineer
  • IT Consultant
  • IT Technician
  • Deployment Technician

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