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IPC/FC Coordinator Resume Example

Resume Score: 100%

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IPC/FC COORDINATOR
Summary
Skilled Planning Coordinator/Case Manager possessing knowledge of principles, methods and procedures in caring and advocating for special needs individuals with a track record of managing personnel, finances, facility operations and admissions while providing the highest quality care.
Skills
  • Quality management care team member
  • Client relationships
  • Coordination skills
  • Cash management experience
  • Training and development
  • Direct Care
  • Computer literate
  • Experience with outside agencies
  • Personable
  • Relationship and team building
  • Dedicated
Accomplishments
  • Being promoted in a ten year span from working direct care with clients to effectively manage caseloads of 15 to 27 clients and supervising 20 or more staff at any given time while earning my degree and raising two sons as a single parent.
Experience
September 2016 to May 2017
Regency Community Service, Inc San Antonio, Texas IPC/FC Coordinator
  • Effectively managed time and caseloads based on special needs in HCS and Foster Programs.
  • Charted and recorded information in client files.
  • Tracked client movement on and off the unit by documenting times and destinations of clients.
  • Quickly responded to crisis situations when severe mental health and behavioral issues arose.
  • Efficiently gathered information from families and social services agencies to inform development of treatment plans.
  • Documented all patient information including service plans, treatment reports and progress notes.
  • Conducted outreach, advocacy and rehabilitative services for regular cases and crisis intervention.
  • Collaborated closely with treatment team to appropriately coordinate client care services.
  • Interacted with clinical staff and external resources such as school or community personnel.
  • Developed comprehensive program plans that focused on accurate diagnosis and behavioral treatment of problems.
  • Consulted with psychiatrists about client medication changes, issues with medicine compliance and efficacy of medications.
  • Organized treatment projects that focused on problem solving skills and creative thinking.
  • Referred clients to other programs and community agencies to enhance treatment processes.
  • Assisted clients in scheduling home visits and phone calls and monitored effectiveness of these activities.
  • Properly trained and supervised direct care staff and management team.
  • Recorded comprehensive patient histories and coordinated treatment plans with multi-disciplinary team members.
  • Checked facility for safety: open windows, locked doors, malfunctioning smoke detectors and other safety hazards.
  • Taught new hire employees, introduction to persons served, individual rights and abuse/neglect awareness.
  • Worked direct care with individuals.
February 2013 to May 2016
South Texas Community Living, TX HCS and ICS, Inc San Antonio, Texas Service Planning Coordinator/HCS Case Manager
  • Effectively managed time and caseloads based on special needs in HCS Program.
  • Charted and recorded information in client files.
  • Tracked client movement on and off the unit by documenting times and destinations of clients.
  • Quickly responded to crisis situations when severe mental health and behavioral issues arose.
  • Efficiently gathered information from families and social services agencies to inform development of treatment plans.
  • Documented all patient information including service plans, treatment reports and progress notes.
  • Conducted outreach, advocacy and rehabilitative services for regular cases and crisis intervention.
  • Collaborated closely with treatment team to appropriately coordinate client care services.
  • Interacted with clinical staff and external resources such as school or community personnel.
  • Developed comprehensive program plans that focused on accurate diagnosis and behavioral treatment of problems.
  • Consulted with psychiatrists about client medication changes, issues with medicine compliance and efficacy of medications.
  • Organized treatment projects that focused on problem solving skills and creative thinking.
  • Referred clients to other programs and community agencies to enhance treatment processes.
  • Assisted clients in scheduling home visits and phone calls and monitored effectiveness of these activities.
  • Properly trained and supervised direct care staff and management team.
  • Recorded comprehensive patient histories and coordinated treatment plans with multi-disciplinary team members.
  • Checked facility for safety: open windows, locked doors, malfunctioning smoke detectors and other safety hazards.
  • Taught new hire employees, introduction to persons served, individual rights and abuse/neglect awareness.
  • Worked direct care with individuals.
August 2002 to January 2013
Educare Community Living San Antonio, Texas Program Monitor/HCS Case Manager
  • Effectively managed time and caseloads based on special needs in HCS Program.
  • Charted and recorded information in client files.
  • Tracked client movement on and off the unit by documenting times and destinations of clients.
  • Quickly responded to crisis situations when severe mental health and behavioral issues arose.
  • Efficiently gathered information from families and social services agencies to inform development of treatment plans.
  • Documented all patient information including service plans, treatment reports and progress notes.
  • Conducted outreach, advocacy and rehabilitative services for regular cases and crisis intervention.
  • Collaborated closely with treatment team to appropriately coordinate client care services.
  • Interacted with clinical staff and external resources such as school or community personnel.
  • Developed comprehensive program plans that focused on accurate diagnosis and behavioral treatment of problems.
  • Consulted with psychiatrists about client medication changes, issues with medicine compliance and efficacy of medications.
  • Organized treatment projects that focused on problem solving skills and creative thinking.
  • Referred clients to other programs and community agencies to enhance treatment processes.
  • Assisted clients in scheduling home visits and phone calls and monitored effectiveness of these activities.
  • Properly trained and supervised direct care staff and management team.
  • Recorded comprehensive patient histories and coordinated treatment plans with multi-disciplinary team members.
  • Checked facility for open windows, locked doors, malfunctioning smoke detectors and other safety hazards.
  • Taught new hire employees, introduction to persons served, individual rights and abuse/neglect awareness.
  • Worked direct care with individuals.
Education and Training
2008
Palo Alto College
San Antonio, Texas, USA
Psychology
Associate of Arts
Psychology 1
Skills
Case Management, Cash management, Computer literate, Creative thinking, Crisis intervention, Multi-tasking, Team building, Problem solving skills,  Quality management, Safety, Scheduling, Social services, Communication , Individual Care Treatment plans.
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Resume Overview

Companies Worked For:

  • Regency Community Service, Inc
  • South Texas Community Living, TX HCS and ICS, Inc
  • Educare Community Living

School Attended

  • Palo Alto College

Job Titles Held:

  • IPC/FC Coordinator
  • Service Planning Coordinator/HCS Case Manager
  • Program Monitor/HCS Case Manager

Degrees

  • Psychology Associate of Arts

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