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iol problem solver resume example with 16+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
  • :
Summary
Area Manager focused on cutting company cost, boosting company revenue, and 22 years of progressive leadership experience through innovative management techniques. Organized and diligent with a strong background in sales, planning budgeting and staffing. Quality-oriented and proactive in resolving issues with exceptional organizational and communication skills with proven ability in decreasing staff turnover. Transforms high-potential staff into outstanding leaders who demonstrate the creativity and savvy that is critical to financial and operational success.
Highlights
P&L management Operations management Team building Risk management Performance tracking and evaluation Forecasting Human resources management Cost reduction Employee engagement Strong public speaker Conflict resolution Leadership mentoring · Data Entry · Email Software (Outlook, etc) · Internet Browser (Internet Explorer, Firefox, etc) · Personal Computers · Presentation Software (PowerPoint, etc) · Spreadsheet Software (Excel, etc) · Word Processing Software (Word, WordPerfect, etc)
Accomplishments
  • Awarded the "Top-Dawg Leadership" Award in 1998 Awarded the "Most Active on Campus" Award in 1998 We held events such as: Cultural Dance Multi-Cultural Food Events Community Service Awarded the "Community Service" Award in 1998 Lead our team of 40 club members in a large-scale disaster fund raiser.
  • Which involved working with the city to donate a warehouse facility, Central Freights to donated a 18-wheeler truck and trailer to haul donated goods to the port of Galveston, working with the captain of a cargo-ship to transfer the goods to the country that experienced the disaster.
  • We also raised money to help them, in which we worked with red cross.
  • The local T.V./cable company provided two commercial spots to broadcast the event, in which, people from surrounding cities commuted to help donate money and clothing.
  • Participated 10 Mile Bike Fund Raiser for the City Raised Money to encourage high school graduates to attend college.
  • Working with Walmart, local restaurants and personal donations, we were able to award four $500.00 scholarships to four high school graduates.
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Education
BBA: Business Finance/Management, Expected in 2018 to Texas A&M University - Corsicana, TX
GPA:
BBA: Business Administration/Management, Expected in 2001 to Stephen F. Austin State University - Nacogdoches, TX
GPA:
Business Administration Management I completed 1 year at Stephen F. Austin State, because I accepted a partnership with the Watford/Lee Group.
Associate of Science: Business Management, Expected in 1999 to Navarro College - Corsicana, TX
GPA:
  • Vice-President Student Body Government
  • President of Que Pasa Club 
  • Awarded the "Top-Dawg Leadership Award" in 1998
  • Awarded the "Most Active on Campus Award" in 1998
  • Awarded the "Community Service Award" in 1998
  • 3.5 GPA
Experience
IOL-Problem Solver, 04/2016 to Current
AscentisRancho Cucamonga, CA,
  • Researching inventory in odd locations
  • Researching using software to identify errors in receiving
  • Researching deleted inventory and placing the product back into inventory
  • Solving product descriptions such as asins and/or upc labels
  • Correcting shipping and receiving errors
  • Identifying problems and addressing them through daily reports
Marketing Manager, 10/2012 to 08/2013
Istate Truck CenterInver Grove Heights, MN,
  • Responsible for hiring training new hires
  • Control inventory
  • Assisted in scheduling
  • Responsible for monthly marketing promos
  • Administration and maintaining filing
  • Implementing/enforcing policy and safety
Supervisor/Partner, 07/2004 to 02/2012
Watford/Lee GroupCity, STATE,
  • Customer service and handling complaints for all locations
  • Increasing profit per location--we (team) went from a 1.2 million dollar store to 1.5 million dollar store within a year and a half.  I received the "Top Dawg Award" for hitting the 1.5 million dollar mark
  • Maintaining Monthly General Manager meetings for the  following months game plan for success as well discuss current months numbers (PNL)--to either congratulate them or discuss what we can do to do better the following month
  • Training General Managers
  • Certifying General Managers
  • Filing and administration
  • Inventory control per location
  • Performing inspections per location
  • Performing cash and food safety audits per location
  • ​Equipment maintenance
  • Implementing and enforcing policy and safety procedures
  • Training General Managers on (LSM) Local Store Marketing
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  • Training General Mangers on Community service opportunities
  • Participating with General Managers with the Chamber of Commerce per location on a monthly or quarterly basis
General Manager, 04/2003 to 06/2003
Wendy'sCity, STATE,
  • Customer service and handling complaints
  • Increasing Profit
  • I was responsible for Hiring and training new hires
  • Monthly employee meetings
  • Certifying employees with internal training programs
  • Filing and administration employee paper work
  • Inventory control
  • Equipment maintenance
General Manager/Partner, 07/2000 to 03/2003
Winterringer GroupCity, STATE,
  • Customer service and handling complaints
  • Increasing Profit
  • I was responsible for Hiring and training new hires
  • Monthly employee meetings
  • Certifying employees with internal training programs
  • Filing and administration employee paper work
  • Inventory control
  • Equipment maintenance
Skills
Conflict resolution, Cost reduction, Customer Service, Data Entry, Email, Filing, Forecasting, Hiring, Human Resources Management, Internet Explorer, Inventory Control, Team building, Leadership, Marketing, Meetings, Mentoring, Excel, Outlook, PowerPoint, Word, Operations Management, Profit, Public Speaker, Risk Management, Scheduling, Spreadsheet, Word Processing, Excell.

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Resume Overview

School Attended

  • Texas A&M University
  • Stephen F. Austin State University
  • Navarro College

Job Titles Held:

  • IOL-Problem Solver
  • Marketing Manager
  • Supervisor/Partner
  • General Manager
  • General Manager/Partner

Degrees

  • BBA
  • BBA
  • Associate of Science

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